Guest Testimonials

Drivers were friendly. Buses run often so you don't miss your flight.

Once you have a reservation they have a spot for you. Shuttle is there right away. Never a long wait for shuttle upon arrival

Easy to reserve, check in, prompt shuttle to airport terminal, short wait time to get shuttle back to Parking Spot, car is waiting for pickup upon arrival.

Parking at this facility is easy and cost effective. I have been using these lots for years and I have never had any issues.

Convenient

Our driver was very helpful, even cleaning snow off our car when we returned from our trip.
I would definitely use this service again when we fly out of Columbus.

Location is easy to get to in the morning.

Ease of use

easy online instructions, easy on-off access from the highway.......no wait for the bus. It's all here.

Friendly staff
Great pricing
Prompt shuttle service

The convenience of getting picked up and dropped off at my car.

Everyone was so helpful! The car was right next to the shuttle and even warm when we got back to rainy and cold weather. I've already recommended The Parking Spot to a coworker!

Easy.

Great Customer Service! Everyone was really friendly and it was speedy and easy in valet.

Both of my drivers during my trip were extremely friendly and personable. I didn't have to wait long for the shuttles and each of my drivers helped with my luggage. The driver I had on the way back to my car from the airport arriving home from my trip went above and beyond and even helped me load my luggage into the back of my car. I used to use US Airport Parking before The Parking Spot took over but now I think the service is much better and will be using The Parking Spot West again in the future.

Friendly, helpful staff and a safe secure parking experience.

very easy to use -great sevice

Check in and check out very easy and I feel like my jeep is always safe

Conveniently located

prompt and friendly shuttle service as always!

The price is great. The shuttle service was with us right away as we got there, making it to the airport easy and efficiently. Both drivers to and from the airport were helpful with the bags and very polite. Highly recommend.

Area felt safe and employees were kind.

The app makes it all very easy. We were picked up at our car! And the people are incredibly helpful.

I have used The Parking Spot several times and have been very pleased with the service. The lot is always clean and organized and I have never had a long wait for the bus.

The shuttle comes and go frequently to and from the airport. The staff is professional and courteous.

Convenient

Everything is so smooth!! Found a parking spot, and before I got my suitcases out of the trunk, there was the bus. And then on my return, I didn’t even have to wait. As I came out of the terminal, there was the same driver waiting for me. I have never had such service!!
Thank you for making me feel like a VIP—even though I’m on a tight budget!

Parking in a secured location. The shuttle taking me to and from the airport. The politeness and professionalism of the crew.

Timely, professional, courteous service

We are always welcomed in with a smile, told where to park and the pick up is very quick. We do not need to load or unload our luggage. The driver does it. We get a card as a reminder where we parked. We can load that info into our app for convenience when we come home. When we come home we only need to go to the pick up spot and the bus soon arrives. No hassle with anything. On our way out we are given a bottle of water as a welcome home! We love spot parking!