The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   January 29, 2026 — Rated 10 out of 10 by P.W. Atlanta - The Parking Spot
What do you like about our services?

Easy booking and use of the app for all things Parking Spot. The entrance and parking directions are easy to follow. Friendly help and reminders from the shuttle bus drivers. Happy to see the tipping access in the app with the 2D driver identification code posted in the shuttle bus so cash is not needed.

Report a concern   January 29, 2026 — Rated 10 out of 10 by P.R. Phoenix - The Parking Spot South
What do you like about our services?

Everyone very nice. Convenient to airport. I park, they pick me up at car and I’m at airport in 5- 10 minutes!!! Love it!!

Report a concern   January 29, 2026 — Rated 10 out of 10 by P.K. Phoenix - The Parking Spot 2
What do you like about our services?

It's simple and reliable.
The staff are friendly and helpful.
On arrival, they tell you which row to park in, then the van arrives by the time you start pulling out your luggage... When you return, there's a short wait for the pick up, then they drop you off by your vehicle. So much easier than searching for your car after being away a few days.

Report a concern   January 29, 2026 — Rated 10 out of 10 by CrystalRae Coddington Dallas DFW - The Parking Spot PREMIUM
What do you like about our services?

Everyone was really friendly. The service was convenient and quick. I didn't feel like I needed to budget extra time into my day just to use Parking Spot, which is critical on busy travel days.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Don Lusk Austin - The Parking Spot East
What do you like about our services?

Convenient location and rates are very reasonable. The service to and from the airport is very good. Using the app to track the location of the bus is another factor that is good.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Robert Skinner Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

very convenient. Easy no hassle drop-off and pick-up. App works well. Great facilities.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.W. Phoenix - The Parking Spot South
What do you like about our services?

Convenient, great service and the staff are outstanding

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.H. Columbus - The Parking Spot
What do you like about our services?

Ease, location, friendly staff

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.C. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

Long time customer, even though we don't travel as much anymore. Park'n Fly/ The Parking Spot is our only choice when traveling from Oakland, Ca
Employees are so nice and helpful Especially when helping with our bags!
Carry on the great work!
J Last name removed

Report a concern   January 29, 2026 — Rated 10 out of 10 by Dennis Bradshaw Dallas DFW - The Parking Spot South
What do you like about our services?

I had a problem as soon as I reported it Nate contacted me and we came to an agreement .
I appreciate companies that employee people like Nate who realize the importance of customer service. In today's business environment this is unfortunately the exception and not the rule !
Thanks Nate for taking care of my issue .

Dennis

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.B. Phoenix - The Parking Spot South
What do you like about our services?

Very easy to book, convenient access to the airport and covered parking, friendly staff and shuttle drivers and the cold bottle of water when I exit is a lovely touch.

Report a concern   January 29, 2026 — Rated 10 out of 10 by P.R. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Quick and Easy!

Report a concern   January 29, 2026 — Rated 10 out of 10 by Jason Smith Dallas DFW - The Parking Spot North
What do you like about our services?

Efficient, friendly, reliable.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Lucy Messmore St. Louis - The Parking Spot 3
What do you like about our services?

They were great! My
Car needed jumped and they helped me. We came back from our trip with 8 inch of snow on the ground!

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.E. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Everything

Report a concern   January 29, 2026 — Rated 10 out of 10 by L.G. Columbus - The Parking Spot
What do you like about our services?

Staff are VERY courteous, attentive, and efficient! The management (Kim) is equally attentive and courteous. I've only experienced excellent service! Thank you

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.F. Atlanta - The Parking Spot
What do you like about our services?

Fast service. Friendly drivers who help with luggage. Appreciate the covered parking.

Report a concern   January 29, 2026 — Rated 10 out of 10 by C.W. Miami - Park N Fly by The Parking Spot
What do you like about our services?

Very efficient!

Report a concern   January 29, 2026 — Rated 10 out of 10 by Giovanni Torrero Los Angeles - The Parking Spot Century
What do you like about our services?

I can’t say enough good things about The Parking Spot Century, especially Daniel Sanchez, Assistant General Manager. His customer service is truly outstanding and sets the tone for the entire operation. You can tell he genuinely cares about the customer experience and runs a tight, well-organized facility.

Every time I park here, the staff is friendly, helpful, and professional, and that absolutely reflects great leadership. The shuttles are quick, the lot is clean and secure, and everything runs smoothly from drop-off to pick-up. On my most recent visit, Daniel took the time to make sure everything was handled properly and that we were taken care of — that kind of attention really stands out.

It’s rare these days to find someone in management who is this hands-on and customer-focused. Because of Daniel and his team, this will continue to be my go-to parking spot when flying out of LAX. Highly recommend this location and the people who run it.

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.P. Denver - The Parking Spot West
What do you like about our services?

As soon as we were picked up at our car the driver took off for the airport so he didn't sit around waiting to see if anyone else was arriving. Also, on the way home he picked up the people who were waiting and again, took off for the parking lot. People are usually in a hurry to get to the airport and on the way home, are tired and just want to get to their cars and go home.

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.H. San Francisco - Park N Fly by The Parking Spot
What do you like about our services?

Once arrived at the facility it's really easy to park, and the driver follows one so that pick up to go to the airport is quick.
On the return trip from the airport, a call nets a quick arrival of the driver to pick one up!

Report a concern   January 29, 2026 — Rated 10 out of 10 by Leslea McCord St. Louis - The Parking Spot
What do you like about our services?

Always clean area, lighted area , shudddles safe, easy to access.

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.C. Cleveland - The Parking Spot
What do you like about our services?

Close to airport

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.C. San Francisco - Park N Fly by The Parking Spot
What do you like about our services?

Great close location that is easy to access.

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.H. Denver - The Parking Spot West
What do you like about our services?

I like the option of covered parking and the prompt pickup after parking that gets us to the airport in a timely manner.

Report a concern   January 29, 2026 — Rated 10 out of 10 by John Frost Newark - The Parking Spot Haynes
What do you like about our services?

This was our first try with The Parking Spot, and what a big win. I came away with the best impression. In a sea of bad energy, caustic traffic, and unpleasant airport area miasma, The Parking Spot is an oasis of sanctuary. Thanks for making it pleasant to go that extra length from parking to airport, then return. Well done!

Report a concern   January 29, 2026 — Rated 10 out of 10 by Amy Mueller Atlanta - The Parking Spot
What do you like about our services?

fast shuttle pick up in PS lot.

Report a concern   January 29, 2026 — Rated 10 out of 10 by L.D. Baltimore - The Parking Spot West
What do you like about our services?

Not a long wait. Drivers always friendly and helpful

Report a concern   January 29, 2026 — Rated 10 out of 10 by G.A. St. Louis - The Parking Spot 3
What do you like about our services?

Convenience at a fair price!

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.J. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Price and availability and convenience.


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