Guest Testimonials

Convenient, nice drivers, little touches like water & car wash coupons.

Easy to make reservations online and shuttles are quick and easy to get. Wish you went to International terminal however.

Easily accessible, expedient, affordable.

It's quick and easy.

The experience this time around was wonderful. The bus was quick to pick us up and drop us off in both directions with Good frequency. Friendly folks and smooth process.

You are all doing a much better job compared to a year or so ago. Keep up the great work!

Good staff, fast service (shuttle bus)

Quick, easy and friendly

I was a Colonial Parking customer for 15+ years and at first I was pretty disappointed with the change to The Parking Spot. But over the last several years I've seen better service, friendly and more professional staff and quicker pickups.

I would also like to recognize Melanie from The Parking Spot South who made every effort to contact me to let me know that I left my car running. Without her I would have came back to a dead battery and possibly no gas. Thank you Melanie for going above and beyond.

Always picked up in a timely matter and drivers are very helpful with luggage.

Picked up at car immediately and short wait at airport to return. Driver helped with bags both on and off the bus. Very professional and clean.

It was great parking in covered parking, especially with the bad weather.

The promptness and efficiency that your shuttles run.

Buses run so frequently

Convenient location. Friendly drivers and clean buses.

Easy to book, park and ride.

They till you what row to go in so the van will be there to pick you up fas service getting to the airport

Easy booking and use of the app for all things Parking Spot. The entrance and parking directions are easy to follow. Friendly help and reminders from the shuttle bus drivers. Happy to see the tipping access in the app with the 2D driver identification code posted in the shuttle bus so cash is not needed.

Everyone very nice. Convenient to airport. I park, they pick me up at car and I’m at airport in 5- 10 minutes!!! Love it!!

It's simple and reliable.
The staff are friendly and helpful.
On arrival, they tell you which row to park in, then the van arrives by the time you start pulling out your luggage... When you return, there's a short wait for the pick up, then they drop you off by your vehicle. So much easier than searching for your car after being away a few days.

Everyone was really friendly. The service was convenient and quick. I didn't feel like I needed to budget extra time into my day just to use Parking Spot, which is critical on busy travel days.

Convenient location and rates are very reasonable. The service to and from the airport is very good. Using the app to track the location of the bus is another factor that is good.

very convenient. Easy no hassle drop-off and pick-up. App works well. Great facilities.

Convenient, great service and the staff are outstanding

Ease, location, friendly staff

Long time customer, even though we don't travel as much anymore. Park'n Fly/ The Parking Spot is our only choice when traveling from Oakland, Ca
Employees are so nice and helpful Especially when helping with our bags!
Carry on the great work!
J Last name removed

I had a problem as soon as I reported it Nate contacted me and we came to an agreement .
I appreciate companies that employee people like Nate who realize the importance of customer service. In today's business environment this is unfortunately the exception and not the rule !
Thanks Nate for taking care of my issue .

Dennis

Very easy to book, convenient access to the airport and covered parking, friendly staff and shuttle drivers and the cold bottle of water when I exit is a lovely touch.

Quick and Easy!

Efficient, friendly, reliable.