The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   January 29, 2026 — Rated 10 out of 10 by V.L. Atlanta - The Parking Spot Fly
What do you like about our services?

Easily accessible, expedient, affordable.

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.M. Atlanta - The Parking Spot Fly
What do you like about our services?

It's quick and easy.

Report a concern   January 29, 2026 — Rated 10 out of 10 by T.D. Atlanta - The Parking Spot Fly
What do you like about our services?

The experience this time around was wonderful. The bus was quick to pick us up and drop us off in both directions with Good frequency. Friendly folks and smooth process.

Report a concern   January 29, 2026 — Rated 10 out of 10 by S.R. Salt Lake City - The Parking Spot
What do you like about our services?

You are all doing a much better job compared to a year or so ago. Keep up the great work!

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.J.L. Hartford - The Parking Spot
What do you like about our services?

Good staff, fast service (shuttle bus)

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.H. Hartford - The Parking Spot
What do you like about our services?

Quick, easy and friendly

Report a concern   January 29, 2026 — Rated 10 out of 10 by B.L. Philadelphia - The Parking Spot South
What do you like about our services?

I was a Colonial Parking customer for 15+ years and at first I was pretty disappointed with the change to The Parking Spot. But over the last several years I've seen better service, friendly and more professional staff and quicker pickups.

I would also like to recognize Melanie from The Parking Spot South who made every effort to contact me to let me know that I left my car running. Without her I would have came back to a dead battery and possibly no gas. Thank you Melanie for going above and beyond.

Report a concern   January 29, 2026 — Rated 10 out of 10 by C.C. Atlanta - The Parking Spot Fly
What do you like about our services?

Always picked up in a timely matter and drivers are very helpful with luggage.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Steven Anderson Phoenix - The Parking Spot 2
What do you like about our services?

Picked up at car immediately and short wait at airport to return. Driver helped with bags both on and off the bus. Very professional and clean.

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.E.F. Dallas DFW - The Parking Spot North
What do you like about our services?

It was great parking in covered parking, especially with the bad weather.

Report a concern   January 29, 2026 — Rated 10 out of 10 by C.L. Cleveland - The Parking Spot
What do you like about our services?

The promptness and efficiency that your shuttles run.

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.G. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Buses run so frequently

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.H. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

Convenient location. Friendly drivers and clean buses.

Report a concern   January 29, 2026 — Rated 10 out of 10 by G.S. Chicago MDW - The Parking Spot
What do you like about our services?

Easy to book, park and ride.

Report a concern   January 29, 2026 — Rated 10 out of 10 by E.O. Cleveland - The Parking Spot
What do you like about our services?

They till you what row to go in so the van will be there to pick you up fas service getting to the airport

Report a concern   January 29, 2026 — Rated 10 out of 10 by P.W. Atlanta - The Parking Spot
What do you like about our services?

Easy booking and use of the app for all things Parking Spot. The entrance and parking directions are easy to follow. Friendly help and reminders from the shuttle bus drivers. Happy to see the tipping access in the app with the 2D driver identification code posted in the shuttle bus so cash is not needed.

Report a concern   January 29, 2026 — Rated 10 out of 10 by P.R. Phoenix - The Parking Spot South
What do you like about our services?

Everyone very nice. Convenient to airport. I park, they pick me up at car and I’m at airport in 5- 10 minutes!!! Love it!!

Report a concern   January 29, 2026 — Rated 10 out of 10 by P.K. Phoenix - The Parking Spot 2
What do you like about our services?

It's simple and reliable.
The staff are friendly and helpful.
On arrival, they tell you which row to park in, then the van arrives by the time you start pulling out your luggage... When you return, there's a short wait for the pick up, then they drop you off by your vehicle. So much easier than searching for your car after being away a few days.

Report a concern   January 29, 2026 — Rated 10 out of 10 by CrystalRae Coddington Dallas DFW - The Parking Spot PREMIUM
What do you like about our services?

Everyone was really friendly. The service was convenient and quick. I didn't feel like I needed to budget extra time into my day just to use Parking Spot, which is critical on busy travel days.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Don Lusk Austin - The Parking Spot East
What do you like about our services?

Convenient location and rates are very reasonable. The service to and from the airport is very good. Using the app to track the location of the bus is another factor that is good.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Robert Skinner Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

very convenient. Easy no hassle drop-off and pick-up. App works well. Great facilities.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.W. Phoenix - The Parking Spot South
What do you like about our services?

Convenient, great service and the staff are outstanding

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.H. Columbus - The Parking Spot
What do you like about our services?

Ease, location, friendly staff

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.C. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

Long time customer, even though we don't travel as much anymore. Park'n Fly/ The Parking Spot is our only choice when traveling from Oakland, Ca
Employees are so nice and helpful Especially when helping with our bags!
Carry on the great work!
J Last name removed

Report a concern   January 29, 2026 — Rated 10 out of 10 by Dennis Bradshaw Dallas DFW - The Parking Spot South
What do you like about our services?

I had a problem as soon as I reported it Nate contacted me and we came to an agreement .
I appreciate companies that employee people like Nate who realize the importance of customer service. In today's business environment this is unfortunately the exception and not the rule !
Thanks Nate for taking care of my issue .

Dennis

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.B. Phoenix - The Parking Spot South
What do you like about our services?

Very easy to book, convenient access to the airport and covered parking, friendly staff and shuttle drivers and the cold bottle of water when I exit is a lovely touch.

Report a concern   January 29, 2026 — Rated 10 out of 10 by P.R. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Quick and Easy!

Report a concern   January 29, 2026 — Rated 10 out of 10 by Jason Smith Dallas DFW - The Parking Spot North
What do you like about our services?

Efficient, friendly, reliable.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Lucy Messmore St. Louis - The Parking Spot 3
What do you like about our services?

They were great! My
Car needed jumped and they helped me. We came back from our trip with 8 inch of snow on the ground!

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.E. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Everything


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