The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.A.J. Charlotte - The Parking Spot
What do you like about our services?

The customer service was A1 top tier! Starting with the gatekeeper; it was my 1st time parking in the lot without my husband. I wish I had gotten her name, but she took my phone, scanned the QR code for me & instructed me on where I should park. She called the shuttle driver who was there to pick me up before I could even get all my luggage out the car. Sorry, but I didn't get his name either. My driver was a veteran, also, so he understood my pain when it came to travelling. He loaded our luggage on the bus for us & got us to our arrival gates on time. 10 out of 10 experience overall!

Report a concern   January 29, 2026 — Rated 10 out of 10 by A.W. Atlanta - The Parking Spot Fly
What do you like about our services?

The entire process was easy. No questions needed. The drivers were prompt. I will definitely refer friends and ise again.

Report a concern   January 29, 2026 — Rated 10 out of 10 by S.L. Salt Lake City - The Parking Spot
What do you like about our services?

Makes me feel safe.
Convenient.
Good price

Report a concern   January 29, 2026 — Rated 10 out of 10 by E.B. Salt Lake City - The Parking Spot
What do you like about our services?

The rewards program. Honestly paining is parking, but earning rewards is why I choose you over others.

Report a concern   January 29, 2026 — Rated 10 out of 10 by A.B.T. Hartford - The Parking Spot
What do you like about our services?

The buses come very quickly and the drivers are friendly and helpful.

Report a concern   January 29, 2026 — Rated 10 out of 10 by F.P.J. Atlanta - The Parking Spot Fly
What do you like about our services?

The ParkingSpot App and the convenience in the location to the airport .

Report a concern   January 29, 2026 — Rated 10 out of 10 by B.B. Hartford - The Parking Spot
What do you like about our services?

My car was clear of snow a n d warmed up when I picked it up. Thank you!

Report a concern   January 29, 2026 — Rated 10 out of 10 by G.K. Philadelphia - The Parking Spot South
What do you like about our services?

Professional, helpful, good people for whom you are not just a parking guest. I have mobility issues and the attendants were very helpful in helping me get to my car in the 10 inches of snow that surrounded my car.

Report a concern   January 29, 2026 — Rated 10 out of 10 by R.G. Denver - The Parking Spot West
What do you like about our services?

Convenient for me, relatively easy access. I have to drive down from the Fort Collins area to access Parking Spot West.

Good shuttle service. It has failed to meet expectations at times but I can see effort to improve.

Report a concern   January 29, 2026 — Rated 10 out of 10 by S.T. Cleveland - The Parking Spot
What do you like about our services?

Nice drivers

Report a concern   January 29, 2026 — Rated 10 out of 10 by A.S. Kansas City - The Parking Spot
What do you like about our services?

My plane was late and the temp was single digits but my bus was there and warm for me.

Report a concern   January 29, 2026 — Rated 10 out of 10 by I.H. Atlanta - The Parking Spot
What do you like about our services?

Easy access and friendly drivers. Cost is very competitive with other off premise parking.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.P. Miami - Park N Fly by The Parking Spot
What do you like about our services?

The process is so easy. We book the stay, drive the car in, show our App, get taken to the airport, get picked up when we return and the car is waiting for us. No checkout or wait. I love it.

Report a concern   January 29, 2026 — Rated 10 out of 10 by K.L. Charlotte - The Parking Spot
What do you like about our services?

Ease of pickup and drop off

Report a concern   January 29, 2026 — Rated 10 out of 10 by C.H. Cleveland - The Parking Spot
What do you like about our services?

Nicest people

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.F. Charlotte - The Parking Spot
What do you like about our services?

Quick pickup. Convenient location. Reasonable price. Always open.

My only recommendation would be to update your checkout equipment so that we can tap our cards. I have had an issue trying to get the swipe to read my card every time I have used this location.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Gloria Lopez Phoenix - The Parking Spot
What do you like about our services?

It was fast and easy

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.M. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

Easy entry, good shuttle ride and easy exit. Thanks

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.W. Cleveland - The Parking Spot
What do you like about our services?

Competitive price and safe/secure parking. Also did well keeping isles open with heavy snow.

Report a concern   January 29, 2026 — Rated 10 out of 10 by R.B. Cleveland - The Parking Spot
What do you like about our services?

Very friendly and accommodating. Went above and beyond to help us when our car was snowed in at Cleveland. The driver and the lady in check out booth.

Report a concern   January 29, 2026 — Rated 10 out of 10 by S.S. Dallas Love Field - The Parking Spot
What do you like about our services?

Good value. Good drivers prompt service. Easy to use app

Report a concern   January 29, 2026 — Rated 10 out of 10 by C.F. Salt Lake City - The Parking Spot
What do you like about our services?

This was the smoothest parking service we have ever used and it was the least expensive. We were pleasantly surprised

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.L. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Very easy to use.

Report a concern   January 29, 2026 — Rated 10 out of 10 by L.G. Baltimore - The Parking Spot West
What do you like about our services?

Easy and fast

Report a concern   January 29, 2026 — Rated 10 out of 10 by Joyce Sliva Denver - The Parking Spot South
What do you like about our services?

The fact that they pick me up at my parked car and return to it and help handle my bags. I also like the discount offers for stays.

Report a concern   January 29, 2026 — Rated 10 out of 10 by R.S. Phoenix - The Parking Spot South
What do you like about our services?

convenience

Report a concern   January 29, 2026 — Rated 10 out of 10 by Stella and Ted Barrow Dallas DFW - The Parking Spot South
What do you like about our services?

On 1/25/26 I arrived to a ice laden DFW airport around 6pm. The driver of your shuttle was extra courteous. My car battery had succumbed to the 3 days of freezing weather. He went back to the office to get equipment to jump the battery. But...we couldn't get the hood open because we couldn't get the door open because the battery was dead. He then loaded our luggage back in the shuttle and let us out at the office while we waited for Triple A Rescue. I wish I had his name because he was brilliantly courteous, professional and kind.
On another note, I noticed that management in the office had brought in food for the overnight and weekend staff while they worked thru the ice storm. That's good employee care!

Report a concern   January 29, 2026 — Rated 10 out of 10 by O.F. Dallas DFW - The Parking Spot South
What do you like about our services?

There is always someone there to assist if the need arises

Report a concern   January 29, 2026 — Rated 10 out of 10 by S.L. Salt Lake City - The Parking Spot
What do you like about our services?

everything

Report a concern   January 29, 2026 — Rated 10 out of 10 by S.M. Salt Lake City - The Parking Spot
What do you like about our services?

Easy to get to. Shuttle available every few minutes!


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