Guest Testimonials

In and out, easy peas

Excellent service, we were picked up and dropped off promptly. The drivers were extremely nice and helped is with all of our luggage!

Excellent and friendly service

Great location and quick shuttle service.

I parked with ease and the drivers were very polite

Professional , Pleasant Gate Attendants, and Drivers, and for the many years we have used your service you have gotten me & my family to our BWI Airport Terminals on time, and the vans are warm/ cool winter & summer, a pleasant short ride. “ Thank You, Parking Spot North Staff, you make getting to our many destinations less of a challenge. Your service is muchneeded and welcomed. Again, Thank You, Name removed, CPA, and Mary Last name removed, RNC, Howard County MD Residents.

Easy to access. Prompt shuttle to the terminal. Marfinal delay in boarding shuttle to parking after arrival. Rates are competitive.

From the time I entered the parking lot until the time I returned from my trip and left the parking lot, I was impressed.
When I pulled in, a gentleman directed me to the uncovered parking, he was very polite & professional. The shuttle driver to the airport, Augusto, was patient and helpful (I had hurt my leg and was limping) in assisting me on & off the shuttle. Chauncey G was the shuttle driver when I returned. He actually put the luggage in my trunk as well as for another couple. Again, both gentlemen were friendly, professional, and had a willingness to assist. The ability to get a cold bottle of water before pulling out of the parking lot-I didn't realize how thirsty I was.
I am a new Travel Agent with InteleTravel, and I was looking forward to my experience at The Parking Spot. I was definitely impressed and can't wait to tell everyone about my experience at The Parking Spot!!

24 hour service appreciated. staff and shuttle drivers are very helpful. Parking areas explained on checkin. Prompt shuttle servide for at- vehicle pick up. shuttle serive going out was not at our vehicle to help us unload ( we are old and lifting luggage is difficult. On airport pick-up to come home, shuttle driver needed be asked if she could help us with our luggage. on drop-off at our vehicle, she immmediately left as she had a vehicle full of passengers. That was ok, but we do appreciate when a driver is able to help us load our luggage.

It’s secure. There’s no wait from when you park your vehicle to when you enter the shuttle. Friendly drivers and staff in the booth.

Love the covered parking options and front door drop off.

Easy to use and good prices if booked ahead.

Best Austin Airport parking.

Love your service. I've never had a bad experience and employees are always friendly and helpful.

covered parking; prompt pick up

Friendly service, good promotions.

Very quick and convenient

Buses were prompt and drivers were friendly

Can always get help checking in and timely on going to and from the airport. Drivers are friendly and helpful.

Nice location and safety

Convenient, on time and good value

I sent in a review and let your company know I got charged a whole day for being an hour late. One of your team members reached out to me and refunded me the money for that one day. I am very thankful that your company made it right and I will recommend your business to others.

Easy to book, easy to change date and times good service

Great value for covered parking, easy to reserve online and easy in and out with bar codes that I can store in Apple Wallet. There was only a brief wait for shuttles to and from the airport and drivers friendly and helpful with bags.

The parking and shuttle service is the best! It is always good not having to navigate the airport to get to your terminal and gate. Especially now with all of the construction going on.

Easy, quick and convenient .

Ease of payment and convenience

The staff are all very polite and helpful. A van is there by the time you've gotten your luggage from your car. When you arrive back in Cleveland the van is usually there, but if not the wait is short of the next van.

good service, friendly employes, clean vehicles and fair rates

Friendly staff, clean vehicles, quick to respond about when vans will be coming to my terminal. Very regular transport. I have used them exclusively for about 8-10 years