Guest Testimonials

Short waits on pick ups and great hours and lot

easy to get too. Quick response by drivers on pick up and drop off

Parking was quick and easy to find a spot. Transportation to and from the airport was quick also.

I park outside . The drivers are great. They are very helpful.

Both drivers were great.

Have available spots with my reservation

Everything runs smoothly just as advertised.

How convenient the process was. On our return trip where was little waiting time.

Team was very helpful and nice.

Your service is excellent. It allows us to guarantee our parking even during busy vacation/travel times. The bus service is reliable and drivers are consistently helpful.

The relationship between The Spot and my company, Daikin, has been great. I fly out from Houston every week to travel the U.S. for business. The process you have created makes it easy for me to get to the airport from you parking lots.

Convenience, efficiency

Convenient location & friendly staff & like shuttle ride.
Just when checking out machine would not take any of our bank cards which are different banks
Thankfully my oldest son had a credit card on him to use other wise if not sure how we been able to pay.
I would say if can fix card readers
Our bank accounts had money in them to pay bill too but wouldn’t take any debit bank card

Pretty frequent shuttles

So easy! The drivers are quick, so kind, and so accommodating! We use this service every time we fly!

Everything! Was perfect! Staff was amazing to us! Will definitely use them again

The convince and cost is excellent.

Ease of doing business

Prompt service to and from the airport. As soon as I got parked, the shuttle was there to pick us up.

Efficient entry and exit process. Very friendly drivers. Never have to wait once parked before a shuttle comes to pick you up. Frequent trips to the airport to customers back to the lot. Plus very clean and very cute shuttles.

Convenience. Easy to use the app.

App for booking, accessing parking and paying is very efficient. Staff was helpful and knowledgeable when answering questions.

It was a good experience, prompt bus service, some issues at check out saying I parked in the wrong lot which obviously was not the case

Usually quick and easy to schedule parking and pickup.
Only issue is construction at airport makes you ride train to terminal 3 during late or early drop off or pick up.
Might be good to offer a discount for these times.

Easy to get in and out. Fast drivers

Friendly drivers. Efficient shuttles to and from terminal. Convenient. Easy to navigate the app. Easy to get in and out off the interstate. Reasonable long term parking fees. We use it for all our trips out of St. Louis.

Near. Great service staff. Trouble free....

The quick pickup from parkspot to airport and visa versa. Clean areas too

Convenient - delivers on time - drivers are helpful but on our evening return June 12, 2026 our elderly driver could barely lift the suitcases. He meant well, just not strong enough. All others have been great.

Staff was friendly and it made airport travel so much easier.