- Phone: (312) 453-1700
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Guest Testimonials
Easy to use. Friendly staff
Love everything about you guys EXCEPT occasionally there are long waits for the Shuttle---sometimes the wait is at your site and sometimes the wait is at DIA for pick-up.
This was my first time ever parking here and the experience was great! Everything went exactly as explained in the emails. The driver was timely, friendly and helped everyone with their luggage. It was literally the easiest part of my entire trip! Will be using again!
everything
It was an easy process to reserve, and use the service.
Your premium parking is very good for a number of reasons. 1) it is conveniently located near the airport; 2) your bus drop off and pickup service is fast; 3) your drivers help load and unload the bags and 4) you have reasonable rates especially when combined with promotions and discounts.
My only gripe is that many of your available covered parking spaces for the day I arrived had an inch or more of water with leaves and mud. So I had no choice but to park in the muck. Not a big deal, but when I returned 4 days later, the water, mud and leaves were still there. I did my best to avoid the mess, but I tracked all of that in my car. My recommendation is to clean these areas as needed - such as sweep the water away from in between the cars and/or vacuum the water out of the area. Dried leaves and dry dirt are not a big issue, but add water and that's what causes the problem. Perhaps you need to add some drains. It is a little strange to have a standing water issue in a large covered parking garage - something is wrong to have this issue with covered parking where the parking area is not exposed to the elements.
The Parking Spot is a wonderful option because it's conveniently located and the shuttles run continuously. Drivers are super nice and helpful. I cannot thank them enough, as on my last trip, in a hurry, I left my passport in the car. I made them aware of the situation, they supported me, and I made it back to the flight on time. I do not know their names, but each one of them is the best!
Very easy to get to your driver's for the buses that I encounter were very good and helpful. The prices are decent.
In the context of
Convenient to 285. Prompt. Driver Joel was awesome!
very efficient
We were snowed (and iced) in after being away for a week and were having difficulty clearing the ice and getting the car out. Then a worker appeared with a back hoe and rescued us! Thank you!
Ride to and from airport. Help with bags.
Safe, convenient, and fast service!
The employees were very friendly and helpful. The location was great and I felt comfortable leaving my car at the location.
Efficient, reliable, and friendly
👍🏻
Parking Spot app makes experience pleasant, easy.
The helpfulne
Option for covered/uncovered parking at different rates is nice. Drivers are friendly and efficient. Vans run on a frequent basis, so wait times are generally not bad at all. The AAA discount helps with the expense, as well as free-days earned.
Love the convenience and the amount of wait time for the shuttle. Staff are always friendly and helpful!
It’s always on time
Easy & prompt pickup. Happy drivers. Reasonable rates.
The ease of the app for booking, reminder of time to the lot, ease of entry and departure.
Easy and close to airport. Shuttle service both ways was perfect with zero issues.
Awesome service
Easy to find and park, friendly and professional shuttle drivers.
Locations are convenient. Drivers were very helpful. Pickup and dropouts were easy.
Simple! Easiest and smoothest parking and pick up and drop off. Always a good experience!
I was out of town during the recent Snow and Ice storm. The very KIND shuttle driver helped me dig my car out. He was so nice and helpful with a huge smile.
I wish I knew his name. It was Saturday night on January 31, 2026!
He was a much appreciated and heartfelt godsend.
Thank you to him and Parking Spot North!
Valet parking was exceptional as my car went through a major snow storm but snow was removed and car was very warm when I arrived.