The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   February 5, 2026 — Rated 10 out of 10 by R.G. Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

Easy check in and friendly service from car to airport and back.
The drivers are always helpful.

Report a concern   February 5, 2026 — Rated 10 out of 10 by P.Z. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Convenient location. A lot of shuttles. Safe parking. Friendly staff.

Report a concern   February 5, 2026 — Rated 9 out of 10 by M.M. Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

The app is helpful.

Report a concern   February 5, 2026 — Rated 10 out of 10 by N.P. Philadelphia - The Parking Spot North
What do you like about our services?

Easy to park. Quick trip to airport. The shuttle arrives quickly after parking.

Report a concern   February 5, 2026 — Rated 10 out of 10 by Patricia Wamsley St. Louis - The Parking Spot 3
What do you like about our services?

We arrived at the parking spot at 5:30am, a driver immediately came over to load our luggage and assist us to board the van. Our return was one week later after the car had sat in the frigid weather. The driver waited for us to start the car and ensure we could pull out over the snow. Absolutely will use this company again.

Report a concern   February 5, 2026 — Rated 10 out of 10 by V.R. Denver - The Parking Spot South
What do you like about our services?

How quick it is to get picked up at the airport and at the lot, very appreciative that you always seem to be staffed well

Report a concern   February 5, 2026 — Rated 10 out of 10 by Holly Kravec Baltimore - The Parking Spot North
What do you like about our services?

Our car was snowed in upon our return. We were prepared and had a snow shovel, however, since there was so much ice, it broke. Our driver dropped off other passengers and came back with a garden shovel to get us out. We were so very grateful especially since it was late at night and very cold.

Report a concern   February 5, 2026 — Rated 10 out of 10 by G.C. Charlotte - The Parking Spot
What do you like about our services?

Great service. No wait to transfer to the airport, and only a short wait or no wait to get pick up at the airport.

Report a concern   February 5, 2026 — Rated 10 out of 10 by C.H. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Drop off pick up very quick

Report a concern   February 5, 2026 — Rated 10 out of 10 by K.N. Atlanta - The Parking Spot Plus
What do you like about our services?

Efficient and friendly service!

Report a concern   February 5, 2026 — Rated 10 out of 10 by D.W. Buffalo - The Parking Spot
What do you like about our services?

Close to the airport & friendly, helpful shuttle drivers & booth personnel.

Report a concern   February 5, 2026 — Rated 10 out of 10 by G.V. Atlanta - The Parking Spot Plus
What do you like about our services?

All digital reservation and pay web site.

Report a concern   February 5, 2026 — Rated 9 out of 10 by E.L. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

It's close to the airport, I can reserve a spot in advance and receive a discount for prepaying. We don't wait long for the shuttle in either direction.

Report a concern   February 5, 2026 — Rated 10 out of 10 by L.B. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

The easiest parking option I've ever used. Always friendly drivers, quick pick up on both ends. Fairly reasonable pricing. And the technology update since Spot took over is so appreciated!

Report a concern   February 5, 2026 — Rated 10 out of 10 by S.J. Atlanta - The Parking Spot Fly
What do you like about our services?

Easy to use website for reservations, closest location to airport, quick transportation to and from the airport.

Report a concern   February 5, 2026 — Rated 10 out of 10 by D.H. Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

The shuttles from the parking spot 2 were very prompt and the drivers were friendly.

Report a concern   February 5, 2026 — Rated 10 out of 10 by Lisa Caligiuri Pittsburgh - The Parking Spot
What do you like about our services?

From start to finish, extremely easy to set up, make adjustments due to flight changes, pick up and drop off are always quick. Who doesn’t like covered parking- especially during the winter.
They deserve higher than a “10”.!!!

Report a concern   February 5, 2026 — Rated 10 out of 10 by Kelly Donnelly Phoenix - The Parking Spot
What do you like about our services?

Very convenient and the bus is always there as soon as we pull in

Report a concern   February 5, 2026 — Rated 10 out of 10 by Francis Hayakawa Newark - The Parking Spot Haynes
What do you like about our services?

Valet parking was exceptional as my car went through a major snow storm but snow was removed and car was very warm when I arrived.

Report a concern   February 5, 2026 — Rated 10 out of 10 by B.P. Phoenix - The Parking Spot 2
What do you like about our services?

Easy to use. Friendly staff

Report a concern   February 5, 2026 — Rated 10 out of 10 by T.H. Denver - The Parking Spot West
What do you like about our services?

Love everything about you guys EXCEPT occasionally there are long waits for the Shuttle---sometimes the wait is at your site and sometimes the wait is at DIA for pick-up.

Report a concern   February 5, 2026 — Rated 10 out of 10 by Jennifer Clark Kansas City - The Parking Spot
What do you like about our services?

This was my first time ever parking here and the experience was great! Everything went exactly as explained in the emails. The driver was timely, friendly and helped everyone with their luggage. It was literally the easiest part of my entire trip! Will be using again!

Report a concern   February 5, 2026 — Rated 10 out of 10 by Patricia Caleb Buffalo - The Parking Spot
What do you like about our services?

everything

Report a concern   February 5, 2026 — Rated 9 out of 10 by S.M. St. Louis - The Parking Spot 2
What do you like about our services?

It was an easy process to reserve, and use the service.

Report a concern   February 5, 2026 — Rated 9 out of 10 by T.S. Dallas DFW - The Parking Spot PREMIUM
What do you like about our services?

Your premium parking is very good for a number of reasons. 1) it is conveniently located near the airport; 2) your bus drop off and pickup service is fast; 3) your drivers help load and unload the bags and 4) you have reasonable rates especially when combined with promotions and discounts.

My only gripe is that many of your available covered parking spaces for the day I arrived had an inch or more of water with leaves and mud. So I had no choice but to park in the muck. Not a big deal, but when I returned 4 days later, the water, mud and leaves were still there. I did my best to avoid the mess, but I tracked all of that in my car. My recommendation is to clean these areas as needed - such as sweep the water away from in between the cars and/or vacuum the water out of the area. Dried leaves and dry dirt are not a big issue, but add water and that's what causes the problem. Perhaps you need to add some drains. It is a little strange to have a standing water issue in a large covered parking garage - something is wrong to have this issue with covered parking where the parking area is not exposed to the elements.

Report a concern   February 5, 2026 — Rated 10 out of 10 by Alexandro Martagon Austin - The Parking Spot East
What do you like about our services?

The Parking Spot is a wonderful option because it's conveniently located and the shuttles run continuously. Drivers are super nice and helpful. I cannot thank them enough, as on my last trip, in a hurry, I left my passport in the car. I made them aware of the situation, they supported me, and I made it back to the flight on time. I do not know their names, but each one of them is the best!

Report a concern   February 5, 2026 — Rated 10 out of 10 by michael rush Newark - The Parking Spot Haynes
What do you like about our services?

Very easy to get to your driver's for the buses that I encounter were very good and helpful. The prices are decent.
In the context of

Report a concern   February 5, 2026 — Rated 10 out of 10 by Lori Rousseau Atlanta - The Parking Spot 2
What do you like about our services?

Convenient to 285. Prompt. Driver Joel was awesome!

Report a concern   February 5, 2026 — Rated 10 out of 10 by T.G. St. Louis - The Parking Spot
What do you like about our services?

very efficient

Report a concern   February 5, 2026 — Rated 10 out of 10 by Debra Linsenmeyer Baltimore - The Parking Spot North
What do you like about our services?

We were snowed (and iced) in after being away for a week and were having difficulty clearing the ice and getting the car out. Then a worker appeared with a back hoe and rescued us! Thank you!


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