- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looks like I did it myself with a rug doctor, I have used you guys before and the first technician was amazing. I believe there is a difference between dirty from high traffic and stained. Last year the tech was able to make the whole carpet look fresh, this year it is hardly noticeable. The border where the carpet meets the kitchen floor and entry way, that area is still "dirty" looking, almost like the heat or machinery didnt pull the dirty out of my carpet and the tech before was able to clean that. I feel like my money was wasted. Also some spots feel dirty when i walk barefoot.
Justin did an amazing job - I really appreciate how much he helped getting our carpets cleaned. Great customer service!!!
He was very polite and professional I would request him again
I like that it's not loaded with chemicals, there's no crusty residue, and my carpets look great. Service was excellent as well.
Great customer service, product knowledge and description. Affordable prices and always on time and respectful. Thank you!
Super professional rep that clearly wanted the best outcome for me.
Excellent product and customer service
You always do a good job!
professional knowledge and courtesy
It left a musty odor but maybe carpet is old?
The quickness and thoroughness of the service.
The Zerorez technician, Sebastian, arrived on time, explained what and how he would clean our carpets, what it would cost, and then proceeded to thoroughly and quickly accomplish same. Carpets look (and feel) wonderful. Recommend Zerorez to anyone who would like to have their carpets clean again.
Ron Bischoff
I like Sebastian and his attention to detail.
Removed heavy grime. Deep clean.
Great job Professional Tech Very pleased with your service
Great service and care from Roman! Carpets look great. Thanks!
No chemicals and the carpet came out clean and dry within an hour
Fast and clean. Great staff!
Clean and the drying time.
CleNs good with no soap residue
The team is quick and efficient and very polite.
On time schedule, friendly and courteous staff and cleaners. Competitive prices. Carpets look new, even though they are 5 yrs old. I would not hesitate recommending Xerorez for carpet cleaning.
Great customer service. Easy to schedule online. Carpets always turn out clean, cleaning products are safe for kids and pets and I love the power clean !
missed a few spots
We are so happy with our carpets
Our carpets look like new and we also had our bathroom floor tiles cleaned and sealed and they look great. We were very happy and will use you again. I have allergies and the smell of the chemicals usually bothers me but there was no smell no allergic reaction
No chemicals and great results.
From the sounds of the commercials zerorez makes it sound like it’s something special and it’s not. It wasn’t bad just not all it’s cracked up to be. More expensive by far for not anything more.
This was my first experience with Zerorez - cleaning my carpet and living room upholstery.
Two young men, Justin and Brennan showed up and took their time cleaning my upholstery.
They were polite, meticulous, neat, I was completely impressed with them and the outcome of the 'cleaning'. Thank you ... it all looks lovely.
Very friendly and knowledgeable. Explained the entire cleaning process to me do that I was able to make the best decision about how we wanted to proceed with getting our area rugs cleaned.
Great experience!!