- Phone: 208-383-1000
based on 11492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’ve used your services before and this time the floors and rugs were pretty wet after. Even the next morning I had wet spots. The best was up and fans on.
Devien arrived early and explained the cleaning process very clearly. He was very professional
and great customer service. Awesome job, and will reccomend to all we know!
very prompt, great job cleaning my leather loveseat, and wood floors,
I love the cleaner and the employees are very helpful and nice.
This is our 4th year utilizing Zerorez. Levi was our tech this most recent cleaning and was prompt, professional and throuough!
So far you guys are great from the folks I talked with on the phone to the two fellows who came out to pick up our rugs.
Friendly honest service.
Extremely upset with how unprofessional the worker was. He said “look we need to have a talk”. Which no one is going to speak to me that way when I’m asking for a service to be completed. I said multiple times I just want a basic carpet clean and he told me it would be about $1000. I said I want to cancel the service then because I thought I was just getting a basic cleaning and he went out to his car. Came back with a whole new plan. NOT HAPPY. Then made uncomfortable comments the whole time saying “i can always come back with coffee and donuts.” Like for what? Not impressed at all
I was well satisfied with the technician, his demeanor was very professional.
I was very pleased with the process and the results.
Thanks I would use your company again.
My concern is the chemicals that other companies use. We have allergies to some chemicals and appreciate your process, and limited use of chemicals.
Thanks again.
Leon W.
Very good service
Quality service without toxic chemicals! A bit spendy but plan ahead for a coupon to help. Good crews...
Sebastian was very knowledgeable, polite and efficient. Love ZEROREZ and their employees.
Good service 👍
I’m very impressed with the cleaning and person who did the job. Very professional.
I really like the zero residue aspect of cleaning. Staff professional and courteous
Professional. On time. Tech was wonderful
Wes did a great job.
We have a commercial building that is approximately 5,000 sq feet and desperately needed a carpet cleaning. From initial contact through the completion of the the service, working with Zerorez was an extremely positive experience.
Naomi was awesome with answering questions and booking our appointment, Zeke was professional and touched base to confirm details and our service, and Carter was the tech that came and tackled our large job and did amazing!
Thank you to the entire team at Zerorez!
Professional courteous and my rugs look amazing
Consistency
You exceeded my expectations by far. Wes really cared about making sure he did a good job and my carpet looks AMAZING!! GIVE WES A BIG RAISE!!
Very friendly and fast
Best carpet cleaning service. I recommend this service to all of my clients and friends.
My carpets look fantastic without excess water. Your technicians are always polite and professional.
You asked me for feedback before I got my Persian rugs back.
Our Carpets looks amazing and the service guy was very knowledgeable and kind.
Always impressed with your service! Thank u
I can still smell iron in my carpet in a couple areas. I was really hoping the smell would be gone.
you do a great job and are always on time and professional.