- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, quick, CLEAN! Thank you!
I LOVE Zerorez for several reasons:
1) Since their cleaning process doesn't use chemicals and soaps that leave residue in the carpet, my carpets stay clean MUCH longer.
2) They cheerfully offer a hassle-free recleaning if necessary.
3) The technicians who have cleaned my carpets have all been friendly and professional. They always take the time to let me show them any areas of concern before they begin the cleaning process, and they invite me to inspect the cleaned carpets before they put down the protectant.
4) I have had them clean my furniture, and it always looks great.
5) I have recommended them to other people who were also satisfied with their work.
6) The technicians always ask if I have any questions, and they offer tips for keeping the carpet clean and removing any spills and stains that occur between cleanings.
He did a good job in good time.
Dry clean carpets
Spend little more time cleaning the carpet and less rushed
The technician was very courteous and professional. He called before coming over and confirmed the time with us. He answered our questions with great patience and knowledge.
Before conducting any service, we could confirm the charge and made our decisions without being “forceful” in any kind.
The technician was very careful and took the time to complete the job. He wore mask and shoe cover all the time and was respectful of the house and us. The overall charge was within expectations. No surprise.
The carpet and vents felt clean afterwards.
Very Professional - Great job
How quickly the carpets dried
Now THAT .... is premium Customer Service. The carpet cleaning technician that came to my home was seriously awesome. Very courteous, professional, thoughtful, and made the effort to make sure that all of the carpet areas were cleaned to my satisfaction. Worth every cent I paid.
Prompt, thorough, professional, and they do a great job..
Spendy....too spendy....
Amazing customer service. Very impressed with the carpet cleaning. Will be recommending your company to all friends and family!
Very professional, they did a great job!
Our expectations were more than just met. Incredible service!!!
I like that it doesn’t use soap.
Your technician was very professional, and the carpets were extremely clean.
Justin was friendly and thorough
Quick and easy no soap.
Really like the care Zerorez takes in cleaning our carpet removing any and all stains. I have allergies, with Zerorez there is no allergy flare ups.
Loved the thought there is no soap residue in my carpet. I've used other carpet cleaning services, including doing the cleaning myself and always have used soap. I'm hoping to notice that it will stay clean longer.
Pet safe. Excellent customer service.
Got the stains I was concerned about out 🙌🏻
Reasonably priced and efficiently applied service. Very polite servicemen that take care to not damage any area of your home.
Tech was on time and communicative.
Carpets looked great and smelled good.
Price was reasonable.
Every time I use your services I am happier than I was before!! Keep up the good work. I already have a plan for my next carpet cleaning.
The technician explained things thoroughly and we really appreciated seeing any invoice upfront to approve. The results are really great, and we will be using Zerorez next time too!
Friendly, professional staff, product works, dries quickly. What’s not to like?
I like your cleaning process because it’s pet friendly with no harsh chemical smell, just a fresh and clean smell.
The service tech communicated very well and went above and beyond.
Service was great, pricing was fair, and impressed by other services that were available. Definitely recommend.