- Phone: 208-383-1000
based on 11709 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very knowledgeable cleaner. Punctual and polite. ZeroRez sells good service. This has been multiple cleanings and we are pleased with the service.
My carpets are. Clean and fresh thanks to zerorez. Always a good experience.
Carpets are hard or crunchy after they have been cleaned
I have always enjoyed Dave and the guys! Good attitudes and great work and even like minded!
I always use Zerorez
I understand that you have to charge per area, you're using product/time. But I do find it mind boggling that when we request stairs and the connecting master room to be cleaned that we have to also request and pay additional money for the "landing" that connects the two. Plus when a master bedroom isn't cleared out and you're working around Cal-King and a dresser, that you can justify that extra cost for that "landing" that connects when you're still cleaning less square footage than if we had cleared the master bedroom out. You're tech is already there with the equipment, you're using less product than if a room was cleared out and yet it's an extra charge.
Everything went well.
Professional techs and great service. Prompt office replies to emails and phone calls. Best of all clean carpets with no smells.
Affordable, efficient, profesional, and quality work. I felt like I was really listened to and a great effort was made to attain the results I was hoping for.
Knowledgeable, polite technician; Victor Lopez taught me several new carpet facts, and cleaned our carpets VERY well. Thank you, Victor.
If it is in fact true that you do not use soaps or anything harmful to humans and pets, then I appreciate that very much.
Was very satisfied with our cleaning yesterday!
Always very happy with my service! Victor is a gem -- you're lucky to have him!
Excellent service, finding out our needs with cleaning and meeting them. Job well done and great communication about arrival, etc.
Our carpets smelled good and looked much cleaner. We have a small dog and we appreciated the environmentally friendly products that were used. The technician was friendly and knowledgeable and he wore a protective mask. We are repeat customers and we plan to continue to use Zerores in the future.
Products are great, staff friendly and on time. I love the quality, the results last, my carpets continued to look great for a year!
Floors look absolutely amazing!!! Plus Levi mentioned the urine stuff you guys offer and it worked wonders in our carpeting in spots. Couldn’t be any happier.
FRIENDLY AND HONEST AND A GREAT SERVICE
The sales you have
Great service and professional fellow doing the work.
Friendly and timely thorough service. Very helpful, especially in moving furniture to get rugs rolled for cleaning.
Very knowledgeable technician, was honest and upfront about what was involved. Showed me everything he was seeing and gave me honest feedback about the success of what I wanted.
I will gladly review your service once I receive my rug. They are cleaning it for me in your ZeroRez store. 😊
Exceptional customer service and quality work!
Victor was on time and very professional!!! Outstanding service! thank you Victor.
Great service thanks
Well trained curious professionals. It was a pleasure to deal with them.
The service was extremely good. I am glad that the technician used steam to clean the tile. The job was completed in a timely fashion.
EVERYTHING! The friendliness and professionalism of the staff, the quality of the cleaning, the attention to detail. This company gets it!
the technician was helpful. took the time to explain options. the carpets look great.
The carpets actually get cleaned and any stains we have come out.
It’s really expensive and FIVE WEEKS is too long to wait for a carpet to be cleaned!