Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 14, 2012 — Rated 0 out of 10 by R.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

had to go through the house and spot the rug where the stains didn't come out and also the carpet was quite wet at the end of the carpet cleaning. also it was quite pricey a job.

Report a concern   September 10, 2012 — Rated 10 out of 10 by T.M. Zerorez Boise
What do you like about our products and services?

very nice, prompt, polite, not scarey looking, clean and that was just the gentleman that cleaned our carpets. The actual cleaning job was great!

Report a concern   September 9, 2012 — Rated 10 out of 10 by Judith Rutter Zerorez Boise
What do you like about our products and services?

Caleb, the young man who came to our house was very personable. He was neat and orderly. He answered any questions I had. I would highly recommend him and Zerorez to my family and friends.

Report a concern   September 6, 2012 — Rated 10 out of 10 by L.H. Zerorez Boise
What do you like about our products and services?

Friendly staff. Excellent cleaning job. Carpet dried quickly.

Report a concern   September 6, 2012 — Rated 10 out of 10 by D.G. Zerorez Boise
What do you like about our products and services?

Thorough

Report a concern   September 4, 2012 — Rated 8 out of 10 by S.K.R. Zerorez Boise
What could we do to improve?

narrow the time frame for when you'll show up to better than the 3 hr window you use now

Report a concern   September 4, 2012 — Rated 10 out of 10 by Katie Pape Zerorez Boise
What do you like about our products and services?

I am impressed that my carpets are so clean and fresh without chemicals......I am all for everything that is environmentally safe! I won't hesitate to have this process again!

Report a concern   September 1, 2012 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

Fast, easy, reliable and fair prices!

Report a concern   August 31, 2012 — Rated 10 out of 10 by Ken Baumgartner Zerorez Boise
What do you like about our products and services?

According to my wife, Zerorez worked very hard to get our carpet clean. The spills and stains were worked on repeatedly for the best possible results. High traffic areas received extra work. Service was great and Tech was very friendly. Drying time was 3 hours or less. Would recommend Zerorez to everyone I know.

Report a concern   August 31, 2012 — Rated 10 out of 10 by Andrew Brakensiek Zerorez Boise
What do you like about our products and services?

your tech was very skilled, he was quick and effective. Done using the oother guys. thks

Report a concern   August 28, 2012 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

No chemicals, I am a pet owner and take a lot of steps to keep my little animal family healthy.

Report a concern   August 27, 2012 — Rated 8 out of 10 by J.W. Zerorez Boise
What could we do to improve?

I like information on my carpets but do not want to be up sold.

Report a concern   August 20, 2012 — Rated 10 out of 10 by Cindy & Tim Fox Zerorez Boise
What do you like about our products and services?

On time, efficient, professional, committed to the best service.

Report a concern   August 19, 2012 — Rated 10 out of 10 by E.F. Zerorez Boise
What do you like about our products and services?

the carpet turned out better than expected...the technician was wonderful and extremely knowledgable,,i will use again

Report a concern   August 17, 2012 — Rated 10 out of 10 by M.F. Zerorez Boise
What do you like about our products and services?

Friendly , capable cleaner. Rug is clean

Report a concern   August 15, 2012 — Rated 10 out of 10 by John Sackuvich Zerorez Boise
What do you like about our products and services?

The service is great. Dave did an outstanding job. Carpets look like new.

Report a concern   August 14, 2012 — Rated 9 out of 10 by G.A. Zerorez Boise
What do you like about our products and services?

That you don't use soap!

Report a concern   August 14, 2012 — Rated 7 out of 10 by D.D. Zerorez Boise
What could we do to improve?

I'm waiting to see how the carpet holds up with this new kind of cleaning.

Report a concern   August 13, 2012 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

no soap! very on time and professional.

Report a concern   August 13, 2012 — Rated 10 out of 10 by Nick Cioffi Zerorez Boise
What do you like about our products and services?

Did a great job

Report a concern   August 13, 2012 — Rated 10 out of 10 by Jan Stanley Zerorez Boise
What do you like about our products and services?

Above and beyond service. Carpet looks great and feel like new...not that "crunchy" feeling. Thanks Zerez!

Report a concern   August 13, 2012 — Rated 10 out of 10 by C.P. Zerorez Boise
What do you like about our products and services?

I liked the way my carpet looked afterward and the idea that no residue was left on my carpet was good too. The person who came to do the work was very helpful and did a great job.

Report a concern   August 10, 2012 — Rated 10 out of 10 by Tom Zabala Zerorez Boise
What do you like about our products and services?

I have had my white carpet cleaned serveral times over the last 12 years by various firms. Zerorez did a commendaable job in cleaning it to a like new condition. There service person was on time, courtious and thorough in his explanation of their service and products.

Report a concern   August 10, 2012 — Rated 10 out of 10 by P.D. Zerorez Boise
What do you like about our products and services?

Very professional and courteous. Very pleasant experience. I will definitely call when needed again!

Report a concern   August 9, 2012 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

fast, efficient and no harmful chemicals to harm my son or dog.

Report a concern   August 7, 2012 — Rated 10 out of 10 by W.S. Zerorez Boise
What do you like about our products and services?

Thorough cleaning, took the time to deal with traffic areas

Report a concern   August 5, 2012 — Rated 10 out of 10 by E.O. Zerorez Boise
What do you like about our products and services?

Beautiful clean carpet without chemical or detergent smell/residue despite many pet and other stains. Pet treatments were extra but definitely worth the money. Operator was personable, quick but thorough, and flexible with the appointment time. Loved the well-designed website to set up my appointment.

Report a concern   August 4, 2012 — Rated 4 out of 10 by A.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I thought $25 to clean 2 car floor mats was a bit excessive, and they did not come entirely clean. While the living room and stairs looked good, I was a little disappointed in the appearance of the sewing room carpet.

Report a concern   August 3, 2012 — Rated 10 out of 10 by Sharon Laursen Zerorez Boise
What do you like about our products and services?

No Chemicals

Report a concern   August 1, 2012 — Rated 10 out of 10 by Patti Mays Zerorez Boise
What do you like about our products and services?

EVERYTHING! The service technician was awesome... explained things well, moved furniture and didn't complain one single bit (we have lots of furniture!) and the job was out of this world spec-tac. I will NEVER go with another carpet cleaning company again. Next onour list is to have Zerorez clean our two couches. LOVE THESE PEOPLE!!


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