Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 22, 2024 — Rated 10 out of 10 by Brian Steven Zerorez Boise
What do you like about our products and services?

Marshall was on time, did a great job, and very informative about how to care for my carpet in the future. Thanks for a great job and timely service!

Report a concern   November 22, 2024 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

Easy to book, friendly staff

Report a concern   November 21, 2024 — Rated 8 out of 10 by S.H. Zerorez Boise
What could we do to improve?

I was not prepared to pay an extra fee for a protection service and so that I feel was not mentioned upfront and was more of a sales tactic in order to get more revenue.

Report a concern   November 19, 2024 — Rated 10 out of 10 by D.H. Zerorez Boise
What do you like about our products and services?

Convenience. Courtesy. Ease.

Report a concern   November 18, 2024 — Rated 10 out of 10 by J.A. Zerorez Boise
What do you like about our products and services?

Do a great job, services reasonably priced

Report a concern   November 17, 2024 — Rated 9 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

My Tech did a great job. Went the extra mile to try and get my worn carpets to look their best.

Report a concern   November 17, 2024 — Rated 10 out of 10 by D.V. Zerorez Boise
What do you like about our products and services?

My carpets turned out beautifully, I am very happy.

Jacob is nice and professional. THANK YOU, I will always use Zerorez

Report a concern   November 16, 2024 — Rated 10 out of 10 by Michael Kraus Zerorez Boise
What do you like about our products and services?

Just bought a house, yay! Needed a couple of carpeted rooms cleaned, so I thought about the rental stuff since I’m a diy’er. But my wife said, no soapy residues! Then I thought about the steam cleaning competition. But my wife, again, said no, and started looking at the reviews of local Boise cleaning services. Man, am I glad she did!!! Zerorez floated right to the top. I went online and set the appointment for the next day, but decided to call them to see if they had any “same day” appointments open; they did! Confirmed for later that afternoon. Ben, the service guy, called to say he was running a little late at the earlier appointment, but he still was able to make it that late afternoon. When he arrived, it was later than we hoped but that was okay, he still kept the appointment (others would have declined and cancelled for another day)!! Ben was knowledgeable and knew his stuff. He explained everything we needed to know about the carpets. We knew the people who sold us the house had a dog, but we didn’t know about the hidden spots on the carpet. Ben shined his black light and wow!!! the spots glowed like a massive lime green puddle. After Ben’s treatments, the hidden stains were gone and the carpets were clean again! He really went above and beyond! I highly recommend Zerorez for your carpet cleaning needs. Thanks Ben!!!

Report a concern   November 16, 2024 — Rated 10 out of 10 by Diane Dougherty Zerorez Boise
What do you like about our products and services?

Jacob C. was courteous, knowledgeable, and professional while being kind. Jacob did a wonderful job cleaning my white sofa. I found the online scheduling easy and convenient, and I was notified when he was about 30 min from my house. The company also has an easy on line payment process. Great experience!

Report a concern   November 16, 2024 — Rated 10 out of 10 by Pete Kuzo Zerorez Boise
What do you like about our products and services?

Service was reasonably quick and carpets are clean.

Report a concern   November 16, 2024 — Rated 10 out of 10 by Katy Richey Zerorez Boise
What do you like about our products and services?

No rez

Report a concern   November 16, 2024 — Rated 10 out of 10 by N.O. Zerorez Boise
What do you like about our products and services?

The technician was early. He was very professional and informative. He gave me a chance to ask any questions. He did a great job. I certainly appreciated the fact that you were able to work me in so quickly.

Thank you.

Report a concern   November 16, 2024 — Rated 10 out of 10 by G.K. Zerorez Boise
What do you like about our products and services?

Fast and excellent job

Report a concern   November 15, 2024 — Rated 10 out of 10 by C.B. Zerorez Boise
What do you like about our products and services?

Everyone we deal with are extremely nice, fast, efficient and always does a great job.

Report a concern   November 15, 2024 — Rated 10 out of 10 by Gina Stoner Zerorez Boise
What do you like about our products and services?

Did an excellent job, very nice too.

Report a concern   November 14, 2024 — Rated 10 out of 10 by Susan Brandon Zerorez Boise
What do you like about our products and services?

They did a great job on my carpet and upholstery and I highly recommend them. Stains and odors are gone!

Report a concern   November 14, 2024 — Rated 10 out of 10 by K.L. Zerorez Boise
What do you like about our products and services?

Great customer service will recommend to friends and family.

Report a concern   November 14, 2024 — Rated 10 out of 10 by D.H. Zerorez Boise
What do you like about our products and services?

Efficient and always do a good job !

Report a concern   November 13, 2024 — Rated 10 out of 10 by Darla Sturtevant Zerorez Boise
What do you like about our products and services?

Cody, he was amazing and thorough and very personable

Report a concern   November 12, 2024 — Rated 1 out of 10 by J.G. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I had my Couches cleaned and they looked worse than they did before they started, I have photos, it makes sense. I also took work off for that. They came back again for free and again I took off work and lost money. The guy that was here the second time said if they need to come back I have to pay. The Couches look better but they still are not clean. I don't have money for someone else to do it. I would not recommend for the fact that the job was never finished and I could have had someone else do it correctly the first time. So it's upsetting.

Report a concern   November 11, 2024 — Rated 10 out of 10 by D.L. Zerorez Boise
What do you like about our products and services?

Cody did a great job for us. We will request him in the future

Report a concern   November 11, 2024 — Rated 10 out of 10 by M.E. Zerorez Boise
What do you like about our products and services?

Joshuah was a wonderful technician. He was able to answer all of my questions, was willing to extend his hose all the way to a third floor apartment, he put a lot of effort into getting the smell out of my carpet, and did a great job of making me feel like a valuable customer. His efforts were above and beyond.

Report a concern   November 10, 2024 — Rated 10 out of 10 by Diana Jankay Zerorez Boise
What do you like about our products and services?

Jacob was very professional and did a great job cleaning our carpets!

Report a concern   November 10, 2024 — Rated 10 out of 10 by Brian Dickens Zerorez Boise
What do you like about our products and services?

On time (early in fact), friendly, honest, and affordable.

Report a concern   November 9, 2024 — Rated 10 out of 10 by S.Y. Zerorez Boise
What do you like about our products and services?

I have used them several times and they always do a great job.

Report a concern   November 8, 2024 — Rated 9 out of 10 by M.L.T. Zerorez Boise
What do you like about our products and services?

Technician was professional and I was at ease having him in my home.

Report a concern   November 8, 2024 — Rated 10 out of 10 by C.C. Zerorez Boise
What do you like about our products and services?

I like that there is no residue and that it dries fairly quickly

Report a concern   November 8, 2024 — Rated 10 out of 10 by H.H. Zerorez Boise
What do you like about our products and services?

The professionalism, courteous, and the carpets look fabulous!
Thank you!!

Report a concern   November 8, 2024 — Rated 10 out of 10 by M.A. Zerorez Boise
What do you like about our products and services?

Your technicians always do a good job and are conscientious and caution while moving hoses and equipment through the house. Really appreciate floor fans to help dry the carpet a little faster.

Report a concern   November 7, 2024 — Rated 9 out of 10 by Mary Crawley Zerorez Boise
What do you like about our products and services?

It was a good job. The operator you sent was friendly. He did a great job...the carpet looks almost like new. I'll recommend You. I've used you before and will continue to use you.


Privacy Policy