Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 14, 2021 — Rated 10 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

Good service- clean workers. Good timing.

Report a concern   May 14, 2021 — Rated 10 out of 10 by Becky Hartman Zerorez Boise
What do you like about our products and services?

The technician was very knowledgeable, and courteous.

Report a concern   May 14, 2021 — Rated 5 out of 10 by A.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The cost was really high for cleaning three rooms a hallway and stairs. The technician was very nice and professional. The results were good but the cost was way too much.

Report a concern   May 13, 2021 — Rated 10 out of 10 by R.B. Zerorez Boise
What do you like about our products and services?

Zack was conscientious and thorough. He was punctual. Carpets certainly looked better when he was done.

Report a concern   May 13, 2021 — Rated 10 out of 10 by Amber Myrick Zerorez Boise
What do you like about our products and services?

Great work, wonderful crew. They were timely and incredibly polite and knowledgeable. Truly a great experience. I will highly recommend Zerorez.

Report a concern   May 13, 2021 — Rated 9 out of 10 by M.H.J. Zerorez Boise
What do you like about our products and services?

Zerorez is thorough and do a very good job.
Each time I have used them I have been pleased.

Report a concern   May 13, 2021 — Rated 10 out of 10 by F.J.V. Zerorez Boise
What do you like about our products and services?

We like the way you clean the carpets. They always look so clean and smells great after you clean them. We have used your company before and will continue to keep calling when our carpets need cleaning. Bryan D was friendly and courteous, he answered our questions with knowledge of your services.

Report a concern   May 13, 2021 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Prompt, excellent job and Blue was a very pleasant person to have in our home.

Report a concern   May 13, 2021 — Rated 3 out of 10 by D.C. Zerorez Boise
How did we disappoint you and what can we do to make things right?

They have been back to fix the stains that were left behind. I’m not sure the stains are gone, if they aren’t still there, then the carpet is just unraveling from the two treatments. I’m generally not thrilled

Report a concern   May 13, 2021 — Rated 10 out of 10 by S.E. Zerorez Boise
What do you like about our products and services?

Bryan was very helpful and did a great job on our carpets. He was respectful of our home and its contents and adjusted his procedures to avoid any damage.
We will definitely use Zerorez again.

Report a concern   May 13, 2021 — Rated 10 out of 10 by Dana Nyman Zerorez Boise
What do you like about our products and services?

My carpets feel so clean. No sticky residue to attract more dirt. And the carpet stays cleaner longer. Thanks Zerorez!!

Report a concern   May 12, 2021 — Rated 8 out of 10 by L.B. Zerorez Boise
What could we do to improve?

Your carpet tech paid attention to detail and got the furniture and the carpet looking much better than it has looked in years. We both looked at the carpet and the furniture when he was done and we both agreed that it looked great. Seems now a line is visible in the carpet where it might have been where he ended or started pulling the carpet tool across the floor.
Thx
Name removed

Report a concern   May 12, 2021 — Rated 4 out of 10 by J.E. Zerorez Boise
How did we disappoint you and what can we do to make things right?

It was just okay. I didn't see a big difference in the carpet. At least its a lot cleaner than it was.

Report a concern   May 12, 2021 — Rated 6 out of 10 by L.R. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I just felt or hoped my carpets would have looked cleaner.

Report a concern   May 11, 2021 — Rated 10 out of 10 by L.C. Zerorez Boise
What do you like about our products and services?

Technician, Zach, was very professional, personable and thorough.

Report a concern   May 11, 2021 — Rated 10 out of 10 by B.K. Zerorez Boise
What do you like about our products and services?

We love how fresh our carpet feels and stays for a long time! Your technicians have been great!

Report a concern   May 11, 2021 — Rated 10 out of 10 by A.J. Zerorez Boise
What do you like about our products and services?

Roman did a very nice job and was very helpful.

Report a concern   May 10, 2021 — Rated 10 out of 10 by R.J. Zerorez Boise
What do you like about our products and services?

FAST AND FRIENDLY!!!!!

Report a concern   May 10, 2021 — Rated 10 out of 10 by C.G. Zerorez Boise
What do you like about our products and services?

A very natural and effective way of getting carpets clean.

Report a concern   May 9, 2021 — Rated 10 out of 10 by Kelly Howe Zerorez Boise
What do you like about our products and services?

Prompt, professional, through and proficient.

Report a concern   May 8, 2021 — Rated 9 out of 10 by E.H. Zerorez Boise
What do you like about our products and services?

The cleaning procedures were clearly explained. The Tech’s were very careful with my home and surrounding. They were very polite and answered my questions.

Report a concern   May 8, 2021 — Rated 7 out of 10 by S.J.T. Zerorez Boise
What could we do to improve?

Didn’t get all the dirt up. I cleaned our vacuum then vacuumed the carpet and was surprised to see how dirt the carpet still was. I felt the pricing was high for what we got done.

Report a concern   May 8, 2021 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

You do god work and you hire good working employees.

Report a concern   May 8, 2021 — Rated 10 out of 10 by Pat Mcgowm Zerorez Boise
What do you like about our products and services?

Friendly and helpful staff doing a great job. From scheduling the appointment to completing the work the entire team was professional and provided quality customer service. Will definitely recommend Zerorez and call them back for additional work.

Report a concern   May 8, 2021 — Rated 10 out of 10 by S.F. Zerorez Boise
What do you like about our products and services?

Knowledgeable and friendly with good equipment!

Report a concern   May 8, 2021 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Your products do a great job and the guys who do the job arrive on time, get to work, and know how to get things done!

Report a concern   May 7, 2021 — Rated 10 out of 10 by Lester Zook Zerorez Boise
What do you like about our products and services?

Sebastian was very professional and personable and a pleasure to work with. He did a wonderful job and took out a couple rust stains that we did not think would come out of our carpets.

Report a concern   May 7, 2021 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

Carpets look clean and fresh. Technician was courteous & explained the whole process to us. Will definitely use your company again.

Report a concern   May 7, 2021 — Rated 10 out of 10 by S.D. Zerorez Boise
What do you like about our products and services?

My rugs come out very clean

Report a concern   May 7, 2021 — Rated 3 out of 10 by D.C. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The stains in a bedroom are still there


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