- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My house feels brand new! I had my hardwood cleaned and all the carpet done. Roman was great he helped me understand everything he was doing and was very thorough. I will definitely use these guys again!
Sebastian was great!
The Zerorez technician was prompt and he thoroughly explained how he would be cleaning our carpets. We are very happy with the results! Thank you.
Service tech was very thorough and professional. We are very happy with the results of the carpet cleaning. He also was prompt, and on time!
Ezekiel did an amazing job !
Greg T was prompt, informed me of the services being provided and offered detail on additional services (which I opted to have completed) - overall, the experience was terrific!
Excellent service and professional work.
I am disappointed with our service. I paid extra for stain removal and there are still many stains left behind.
Thank you for your review. If you feel the cleaning wasn't as good as you were expecting, we do have a Gotta-Love-It-Guarantee. We have reached out to you, and are awaiting your call for us to come back and re-clean those areas you are concerned with. 208-383-1000
Technician was excellent and knowledgeable
Great Service
We were very pleased with our service and would recommend This company to anyone needing their floors cleaned or furniture.
You have done a great job on the carpet that you have done for me in the past. I am not sure you are equipped for cleaning luxury vinyl floors. I was clear when I booked the appointment what they were. Your crew showed up and had to leave to get the hard wood floor cleaning equipment. With further inspection after they left there was still food stuck on the floors and a swipe of a wet towel comes up dirty. I still had to clean the floors after you cleaned the floors. Not worth the $89 charge per room. Please research luxury vinyl flooring and come up with a protocol that works. I would be interested in this again if I knew you had a better plan for this kind flooring product. Please note your crew was professional and considerate. I had no issue with them.
I really liked our service person (Blue). He was also able to remove a computer ink stain from our new carpet. wow, that was a relief. His current visit was to clean air ducts. He was efficient and easy to work with.
Greg was fabulous. Neither of us were very hopeful about some old stains coming out, but he worked his magic and they all came out! He cleaned my carpets, staircase,
couches and chairs, then put protector on everything and even did an enzyme treatment on areas where the cat had been. My 11 year old carpets look almost new again. I only use Zerorez because they dont leave a chemical residue so are safe for pets and crawling babies.
The smell of our dirty carpet would get to me every time. I don’t smell it at all now! It looks amazing, it feels amazing and I am so thrilled with their work. Cannot believe i didn’t do this sooner.
Service was excellent. Sebastian arrived early after calling first and did a first rate job. Best cleaning we have ever had.
Carpet looks brand new and musty smell downstairs is completely gone!
Your technician was prompt, polite, and did a wonderful job of explaining the process. My carpets look great! I will definitely be using zerorez again.
Thanks for standing behind your work and coming back in a timely fashion when I had a concern.
Our tech, Cory, was prompt, efficient and explained all our options and their products. So far the job seems to be very well done. Nice fresh smelling house and love the look of the carpet too!
Efficient. Quick dry. Reasonable price. Great results !
Having the staff able to provide helpful information.
Zachariah is an incredibly diligent, hard working and someone who you would want to have for a neighbor. The chairs have never looked better and the carpets are pristine!
Informative communication, respectful employee, clean carpet and a floor that dried and smells great quickly.
Good job
Gage Stidham
GSTUNELLC
Great work
Service was great and floor are perfect!
Friendly, efficient worker who was very accommodating and did a great job!
Very Professional
Our Tech, Steve, was prompt, courteous and we appreciate his thoroughness.
Greg was great. Very professional. He did miss, however a screw left behind when the movers took down the bed. Greg was on time, friendly and finished when he said he would.