- Phone: 208-383-1000
based on 11472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent customer service, and the cleaning staff are very careful with any furniture that needs to remain in the space. Also, the non-toxic products they used are a plus.
On time and very polite and helpful.
Great service and great cleaning and protection process! My dirty carpet is now clean!
Your technician! He was knowledgeable, thorough, and clear I his explanations of services and costs.
Great technician, great product, great results.
The technician was a 10. Worked very hard none stop.
It is easy and convenient to book an appointment online and I appreciate the confirmation and reminder texts. The Zerorez technician was very prompt, courteous and my carpets look fantastic.
Always a nice job. Thank you.
Very easy to schedule with. Found what I needed for times. Carpet looks great.
Our tech was was polite and through. Our chairs and area rug look fantastic!
Your technician was very professional and did a great job! I have used Zerorez for years and have always been very pleased.
They always clean my carpet like it is brand new. Very little time for it to dry.
The previous owners of our home used ZEROREZ and the light tan carpet still looks good after 25 years. If it worked for them and kept the carpets looking really good, it did not make sense to do carpets any other way!
Zero Rez always arrives on time. The technicians are professional and friendly. They go above and beyond to please you. And, best of all, your carpets look great when they are done. I only use them because the results speak for themselves.
The guys are polite, and know exactly what they’re doing.
The young men were friendly & efficient & did a very good job!
Where shoe coverings.
Put things back after service
The carpet looks amazing. Got all stains out. Traffic areas look new again. Definitely use this company again.
Courteous team. They did a great job.
Every time my rug is cleaned it looks brand new! Techs are the best in knowledge, service &
friendliness. Have used them for years & will continue for several years more!
Thank you Zerorez!!!
Nobody gets 100%.........Your guys were good. Carpets are clean. Price was right. What else could I ask for.
The Millers
We have used Zerorez Boise since 2021 We will use them again and again.
Our service technician "Marshall" was prompt, courteous, knowledgeable
and incredibly thorough.
Our entire home is perfectly clean and we are ready to entertain for the Holiday Season.
Thank you,
Thank you
and
Thank you!
We've had better service in the past.
I was disappointed the first time my carpet was cleaned and Zerorez reached out to redo an area. The second time it came out beautifully and looked like brand new carpet. Nick did a wonderful job!
Used before
Make an even better cleaning water for carpets
Clean quick job, friendly workers, care for my home, timely arrival.
My husband and I are very pleased with Zerorez. Carpets, area rugs, and living room upholstered furniture are clean, and everything fully dried as quickly as our technician said they would. We will gladly recommend you folks to all of our friends and neighbors.
Donald did a great job of cleaning our carpet. He was careful and courteous. We are very pleased with everything.

The tech did a good job cleaning our carpets, but we had a few concerns. Zerorez later asked if we were satisfied with the work that was done, and I told them it could have been better. They offered to send a tech back at no cost to us, and we took them up on their generous offer. The tech reworked a few areas of concern to us, and when he was done, our carpets looked great! We are quite pleased by the follow-up from Zerorez, and by the additional work that was done! We will be using their service again, and we recommend them to others.