- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficiency and quality of work
Good job & very helpful explaining & giving options on how to improve carpet health.
Your employee was excellent. He explained everything fully with NO pressure. He worked really hard and our carpets and couch look amazing.
Professional, prompt and pleasant staff - Dylan explained the Zerorez process. We appreciated his time and expertise. Carpets are nice and clean. Thank you.
Marshall was everything we could ask for in providing five-star service. He was thoughtful, polite, attentive five to our needs, and took care of our home as if it were his own. What I liked very much was his knowledge and advice.
Marshall worked quickly and efficiently, and we got what we wanted - cleaner carpets without a bunch of harmful chemicals.
See you next year.
Great customer service and explanation of services provide only issue is a couple water outlines that should be touched up
Quite late. My window was 2-5. Showed up after.. But Marshall filled in for another technician that didn’t make it Very grateful for him. He worked hard and was very hospitable.
EXCELLENT SERVICE
Carpets look like new. Tech was very courteous and efficient.
Easy to make an appointment; on time during time frame; professional service; friendly technician (Ben was the best!), carpets went from ugly to beautiful!!😊👍
We have used zerorez on multiple occasions and have always been pleased with the results.
My carpet looks wonderful and the technician was so professional and did a great job:-)
Excellent service. Professional acting staff.
High quality carpet cleaning business.
Keagon (?) was congenial, polite, efficient and professional in every way. We appreciate the cleaning methods used and the application of chemicals to keep our carpets clean!!
We will recomend Zerorez to all our neighbors and friends. Keep up the good works!!!
Friendly. Thorough. Well discussed before work begins, helping customer understand the process and the expected results.
We had our carpets cleaned for a house we recently purchased and the difference is insane! It finally feels more like home with the carpets starting fresh. The team was so attentive and Joshua came back to check on us when we had additional questions and to deliver the cleaner we bought as well. He was so kind and responsive. Highly recommend!
more communication from the tech, we were not given any after cleaning care instructions, like drying time. Our living room rug was not cleaned, but had a large wet spot likely from when the tech was cleaning the recliner.
Service specialists were on time. They called to let me know when to expect them. Once here they went through the list that I wanted them to do. They gave me an estimate. Both were very courteous. They even put wall corner protectors on each corner. Cleaning went quite fast and they checked with me to inspect. I appreciate them very much. Will do so again.
I liked your friendly service tech, he did a great job! I also like the fact that there are no smells left when you are finished. I have severe allergies and my carpets are clean with no residue to bother me. 😁
Capet looks like new!
Technician was informative and careful with hoses putting guards on the corners in rooms and hallway.
He was very professional and also personable. A very nice young man!
Ben , did a great job !
Excellent service. My carpets are clean and I'm happy!
Couple things.
1- booking online was totally deceiving, it said up to 3 rooms for a certain price, however when the technician showed up it was an extra 96 dollars to do the 3 rooms.
2- I had a room upstairs to be cleaned, however, he only cleaned 2/3 of it and it was my fault to not check on his work before he left.
Professional, knowledgeable, and personable staff. Cory and Josh were let us know exactly what they were doing and why. Great introduction to your service. Thanks.
(If publishing this review this, please use my first name only. Thanks, First name removed)
The carpets look clean, and they dried pretty quickly. My tech was awesome.
Refreshed our carpet and furniture, great job !
ZeroRez was great - they arrived on time, walked the area with us - let us know what they saw and recommended some things and managed our expectations (we have heavy traffic patterns).
Non-toxic, quick drying and friendly service.
I love that the carpets dry in 4-8 hours and are so nice and clean. I had my dining room chairs, rocking chair, couch and recliner cleaned, when had carpets done! Everything was so clean! I will definetly be a return customer!