- Phone: 208-383-1000
based on 11708 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great clean, protective products and quick dry time
Dries quickly & leaves no residue
The Technician was very careful, precise and professional. I think his name was Ben. Thank you Ben for all your hard work. The carpet dried quickly and there was no smell at all! Yes, I would use you again and recommend you. S. House
I already sent in submitted feedback
The customer service is remarkable! Jacob to be exact! Did a fantastic job, had a small issue and he came over right away! His communication is spot on!
How clean and caring the employee was, no smell dries fast
Christian was our zerorez carpet cleaner, from start to finish he was awesome, highly recommend him for your carpet cleaning needs!!
My first experience with you was very satisfactory. However I usually do not refer a business until I have used a service more than once. My daughter referred me to you and that was helpful. You were able to help us out on short notice after have an unfortunate stain on our carpet that I did not want to touch as I knew that might present bigger problems. While you came to do the carpet stains I was pleased to be able to have 3 recliners cleaned as well and they too look great. Thank you!
Corey did a great job and was very pleasant 👍
Very attentive to detail! Had to come back out the next week for a redo and they were very , kind, and efficient! I will definitely use them again
After discussion with your staff I opted to not proceed at this point. Our carpet is very old and we are going to replace it rather than clean it. I don't know how long it has been down but it is past time to replace. He was very helpful and I appreciate his honesty.
We are so impressed with the excellent results from the cleaning. Mac (spelling?) did a great job and is such a nice person.
We will recommend Zerorez to anyone who is looking for an excellent carpet cleaner.
Very easy to schedule, always make times and days happen for us here at toll brothers. Easy to work with and great service
Zerorez is very nice and their online reservation system was easy to use. I was glad they offered shower tile cleaning as an add-on to carpet cleaning. They walked through the house, made suggestions and followed up when done.
Great people and did a great job at cleaning our floors.
Professional people, great results, fair prices
Every single stain came up from my rug cleaning. The service man was very thorough, polite, and quick. I like the idea of not having chemical on my carpet and just using water. Safer and cleaner for my family and health. Thank you zero Rez.
Didn't remove the stain that I requested to be removed. Took 90 minutes. Technician ran into my door trim and chipped the wood and paint. Still got charged full price as well.
The service was excellent! The crew was very friendly and explained different options. They took their time and the carpet - both upstairs and downstairs - looks great.
Technician was amazing!
I love that fact that there is no chemical smell..
Service was outstanding start to finish with great results. Jacob and Nate from the Boise Zerorez team took time to discuss problem areas, treatment plan and recommendations for future maintenance. On time, communicative and professional.
They come back perfect! clean and much better looking!
Very nice and informative technician. Happy with results!
Zero chemicals on carpeting used. Friendly technicians. Good service at a great price.
Our carpets look great after your service. The two technicians were a great team. It was obvious that Jacob was training Nate. Jacob was very patient, let Nate do some critical thinking on his own, and then shared his own thoughts. It was refreshing to watch him be such an effective teacher. They worked well together to get the job done. We were very impressed and will definitely be using your services again.
Team was friendly, efficient, and helpful. Carpets look great!
The techs that showed at the house were polite and very informative and worked quickly. Carpets are now super clean.
The carpet clean was good enough for the new owners to except it. That was all I needed.
Great service and my carpets are clean
Your technician was really good and informative.