- Phone: 208-383-1000
based on 11492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was great, early and communicated along the way as we were not home but not all the stains were able to be removed. The house just smelled like dirty water after the cleaning, just not super impressed overall.
I love the fact that they pay particular attention to the difficult spots I have been trying to eliminate. Carter was the best at listening to my requests and applying them. I will be back.
The young man was kind, prompt and very efficient!
When I called Zerorez and asked questions about my individual needs, I was treated with understanding with the accommodations for the service required. Levi and Hanna came at the appointed time and assured me that the stains on the carpet would probably be gone with a basic treatment. I had only the carpet in one big room that needed cleaning and was assured that when they were finished we could move the furniture back in. The operation was done efficiently, the carpet looked like new and we were able to use the room again within a short time.
Excellent customer service. Carpets always look great. Technicians are knowledgeable, friendly and professional.
I asked that they return and do more pet smell removal in one spot. They were very good about it. Out technician, Travis, was very helpful and a good worker.
Friendly, courteous, knowledgeable. Left area clean and neat.
This business does a fantastic job. My carpets are about 8 years old, and with pets and teenagers it gets to be looking pretty bad at times. After Zeroez cleaned, the carpet looks almost new. Absolutely satisfied, much better than other carpet cleaners I have hired in the past!
Friendly prompt service
Everything. Best carpet cleaning ever!!
Our technician was wonderful!!!
Very courteous techs.
You guys are awesome. You took my feedback to heart and made it right. You guys are awesome and all you did to make things work out was wonderful.
Sebastian was fantastic! Our carpets look amazing and his explanation of your process was very informative!
I will happily use your company again!
They stand behind their service. I had a couple of spots that didn’t come out clean after it dried. I called and they set me up with another cleaning at no charge. Carter did a very good job!
Excellent cleaning job - like the fact that they do furniture too! The carpets look brand new!!
Good window of arrival time. AND, they called to tell me they were on their way......really like that!
On time, friendly
End product, clean carpets
Professional service, excellent products and knowledgeable.
They fast, friendly, and dis an amazing job!
Your tech was friendly and very very thorough. He checked and rechecked his work to make sure he did a good job. Very impressed.
The carpet looked great and the customer service was awesome.
cleaned the carpets nicely... employees very personable
You were on time and the carpet looks great
Friendly, very thurough , they were in and out quickly, did a great job!!!
The amazing clean feel of the carpets! No sticky residue.
It was convenient and easy to schedule appointment online. Technician was prompt, friendly and explained the process. I am happy with the carpet cleaning that was performed. I will definitely use their service again.
My carpets stay clean and don't attract dirt. Everything smelled so fresh. Cleaners were efficient and polite.
Knowledgeable
Carpet looks great. Friendly, knowledgeable technicians. Job done quickly.
It was terrible!