- Phone: 208-383-1000
based on 11709 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet is clean and not crusty
Scheduling is easy and the finished job is as advertised - no residue. Most importantly, the technician was not only knowledgeable but so considerate and careful in our house. He wore booties and was careful with the hose to protect the banister when going upstairs.
I love the professionalism, and that you use no soaps or harsh chemicals to clean!
Sebastian was so incredible at explaining the process and all of the options for the pet stains/odor removal!! He was so professional and also nice to the dog! I will 100% be recommending ZeroRez to my friends. We were so impressed!!
I couldn't be happier that you came back out and recleaned my carpet. It now looks like I was hoping it would - almost brand-new (which is impressive for a carpet that is 20 years old!).
Tech really individualized the service without any pressure. Price was reasonable. Carpets look good.
Travis did a great job, timely and professional. Needed little direction which was great since we live in
They were quick and very informative. The technician called me afterwards and explained that there were some stains that were too rough to get put, but they definitely lightened.
Excellent customer service and clean, soft carpets
You’ve consistently done a great job and work with us to get exactly what we want🙌🏻
Love that I can choose chemical free options. You guys do a great job
Safe, quick, knowledgeable
Carpets look great and dried very fast. Representative was extremely courteous, answered all questions, wore a mask, explained the charges, and was very friendly.
We had Zerorez clean our carpets in a rental and they did a great job and were extremely friendly. I will definitely use them again and would recommend them!
Quality results from qualified people.
Your technician was wonderful, and I am so happy with the service I received. My carpet has never looked better!
Fast, efficient with little down time to walk on carpet and sit on upholstery.
On time, professional and knowledgeable
The best carpet cleaning service we have used. Always professional and courteous, the carpets stay cleaner after they leave.
Very affable technician who took responsibility and did a great job.
The Empowered Cleaning Fluid is a very effective all purpose cleaning product for clothing as well as carpet applications.
Appreciate your attention to details and caring technicians.
Easy to schedule. Arrive when they say they will arrive. Helpful in removing area rugs and reinstalling. Excellent cleaning results.
Very professional, carpets thoroughly cleaned and quick and easy payment via text. Love it!
My carpets were very dirty. I am amazed at how clean they were when Rico finished with them! He was very polite and efficient. I felt he went "above and beyond" in taking the time to go over and over the very dark spots until they disappeared.
I keep a supply of ZEROREZ cleaning fluid and use it for most of my cleaning jobs. I consider it the best multipurpose cleaner available.
I have had my carpets cleaned by ZEROREZ for many years and will continue to do so.
A quick response to my request for service, where the technician arrived early, explained everything in detail and was very courteous and attentive to my questions.
The tech Wes was very good. Carpets looked great. I will ask for him next time. He's a great asset to your team.
Name removed
I like your friendly efficient personnel. I like the way the carpets look after they dry. So far we have had good experiences with ZeroRez, and the pricing is reasonable.
Everything! The customer service was excellent. No surprises on the price. My carpets look great.

I was very satisfied. What a good job! The people were so professional.