Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 11709 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 24, 2022 — Rated 10 out of 10 by Ruby Wagstaff Zerorez Boise
What do you like about our products and services?

I was very satisfied. What a good job! The people were so professional.

Report a concern   January 24, 2022 — Rated 10 out of 10 by L.F. Zerorez Boise
What do you like about our products and services?

Carpet is clean and not crusty

Report a concern   January 23, 2022 — Rated 10 out of 10 by Barbara Miller Zerorez Boise
What do you like about our products and services?

Scheduling is easy and the finished job is as advertised - no residue. Most importantly, the technician was not only knowledgeable but so considerate and careful in our house. He wore booties and was careful with the hose to protect the banister when going upstairs.

Report a concern   January 21, 2022 — Rated 10 out of 10 by E.C.G. Zerorez Boise
What do you like about our products and services?

I love the professionalism, and that you use no soaps or harsh chemicals to clean!

Report a concern   January 21, 2022 — Rated 10 out of 10 by Vierra Reid Zerorez Boise
What do you like about our products and services?

Sebastian was so incredible at explaining the process and all of the options for the pet stains/odor removal!! He was so professional and also nice to the dog! I will 100% be recommending ZeroRez to my friends. We were so impressed!!

Report a concern   January 21, 2022 — Rated 10 out of 10 by R.R. Zerorez Boise
What do you like about our products and services?

I couldn't be happier that you came back out and recleaned my carpet. It now looks like I was hoping it would - almost brand-new (which is impressive for a carpet that is 20 years old!).

Report a concern   January 20, 2022 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

Tech really individualized the service without any pressure. Price was reasonable. Carpets look good.

Report a concern   January 19, 2022 — Rated 10 out of 10 by S.F. Zerorez Boise
What do you like about our products and services?

Travis did a great job, timely and professional. Needed little direction which was great since we live in

Report a concern   January 19, 2022 — Rated 10 out of 10 by S.G. Zerorez Boise
What do you like about our products and services?

They were quick and very informative. The technician called me afterwards and explained that there were some stains that were too rough to get put, but they definitely lightened.

Report a concern   January 16, 2022 — Rated 10 out of 10 by Angie Loefler Zerorez Boise
What do you like about our products and services?

Excellent customer service and clean, soft carpets

Report a concern   January 16, 2022 — Rated 10 out of 10 by Erin Murphy Zerorez Boise
What do you like about our products and services?

You’ve consistently done a great job and work with us to get exactly what we want🙌🏻

Report a concern   January 16, 2022 — Rated 10 out of 10 by Kirsten Donofrio Zerorez Boise
What do you like about our products and services?

Love that I can choose chemical free options. You guys do a great job

Report a concern   January 16, 2022 — Rated 9 out of 10 by Denise Meade Zerorez Boise
What do you like about our products and services?

Safe, quick, knowledgeable

Report a concern   January 16, 2022 — Rated 10 out of 10 by G.M. Zerorez Boise
What do you like about our products and services?

Carpets look great and dried very fast. Representative was extremely courteous, answered all questions, wore a mask, explained the charges, and was very friendly.

Report a concern   January 14, 2022 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

We had Zerorez clean our carpets in a rental and they did a great job and were extremely friendly. I will definitely use them again and would recommend them!

Report a concern   January 14, 2022 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

Quality results from qualified people.

Report a concern   January 14, 2022 — Rated 10 out of 10 by stefanie buckbee Zerorez Boise
What do you like about our products and services?

Your technician was wonderful, and I am so happy with the service I received. My carpet has never looked better!

Report a concern   January 14, 2022 — Rated 10 out of 10 by C.M. Zerorez Boise
What do you like about our products and services?

Fast, efficient with little down time to walk on carpet and sit on upholstery.

Report a concern   January 13, 2022 — Rated 10 out of 10 by Jennifer Roggia Zerorez Boise
What do you like about our products and services?

On time, professional and knowledgeable

Report a concern   January 13, 2022 — Rated 10 out of 10 by Becky Tuft Zerorez Boise
What do you like about our products and services?

The best carpet cleaning service we have used. Always professional and courteous, the carpets stay cleaner after they leave.

Report a concern   January 13, 2022 — Rated 10 out of 10 by G.T. Zerorez Boise
What do you like about our products and services?

Very affable technician who took responsibility and did a great job.

Report a concern   January 12, 2022 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

The Empowered Cleaning Fluid is a very effective all purpose cleaning product for clothing as well as carpet applications.

Report a concern   January 12, 2022 — Rated 10 out of 10 by Bep Houson Zerorez Boise
What do you like about our products and services?

Appreciate your attention to details and caring technicians.

Report a concern   January 12, 2022 — Rated 10 out of 10 by Sharon Hicks-Crofts Zerorez Boise
What do you like about our products and services?

Easy to schedule. Arrive when they say they will arrive. Helpful in removing area rugs and reinstalling. Excellent cleaning results.

Report a concern   January 11, 2022 — Rated 10 out of 10 by J.W. Zerorez Boise
What do you like about our products and services?

Very professional, carpets thoroughly cleaned and quick and easy payment via text. Love it!

Report a concern   January 11, 2022 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

My carpets were very dirty. I am amazed at how clean they were when Rico finished with them! He was very polite and efficient. I felt he went "above and beyond" in taking the time to go over and over the very dark spots until they disappeared.

I keep a supply of ZEROREZ cleaning fluid and use it for most of my cleaning jobs. I consider it the best multipurpose cleaner available.

I have had my carpets cleaned by ZEROREZ for many years and will continue to do so.

Report a concern   January 10, 2022 — Rated 10 out of 10 by M.A.W. Zerorez Boise
What do you like about our products and services?

A quick response to my request for service, where the technician arrived early, explained everything in detail and was very courteous and attentive to my questions.

Report a concern   January 9, 2022 — Rated 10 out of 10 by S.A. Zerorez Boise
What do you like about our products and services?

The tech Wes was very good. Carpets looked great. I will ask for him next time. He's a great asset to your team.
Name removed

Report a concern   January 9, 2022 — Rated 10 out of 10 by Sue Hodnett Zerorez Boise
What do you like about our products and services?

I like your friendly efficient personnel. I like the way the carpets look after they dry. So far we have had good experiences with ZeroRez, and the pricing is reasonable.

Report a concern   January 9, 2022 — Rated 10 out of 10 by Denise Dixon Zerorez Boise
What do you like about our products and services?

Everything! The customer service was excellent. No surprises on the price. My carpets look great.


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