Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11492 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 25, 2021 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

Wesley was very thorough and informative. Carpet looks great.

Report a concern   November 25, 2021 — Rated 8 out of 10 by C.B. Zerorez Boise
What could we do to improve?

Timing, was late. Young man did a good job, but it’s a lot of work for one person.

Report a concern   November 24, 2021 — Rated 10 out of 10 by M.C. Zerorez Boise
What do you like about our products and services?

The service was excellent.

Report a concern   November 24, 2021 — Rated 10 out of 10 by Traci Larson Zerorez Boise
What do you like about our products and services?

I have 6 small dogs and my carpets get dirty fast had zerorez out to clean them and I am am a?ed at how great they look and smell. Rico did a super job and was very polite explained everything in advance .The cost was less than I was told and I am just in awe at the way they look feel and smell. 5 stars from me and I will for sure pass them along to friends and family.

Report a concern   November 23, 2021 — Rated 10 out of 10 by C.T. Zerorez Boise
What do you like about our products and services?

I forgot the guy name but he was so nice, answer all my questions and and offered services I didn't knew you offered. Explain everything very well and I am so happy with the results

Report a concern   November 22, 2021 — Rated 10 out of 10 by D.T. Zerorez Boise
What do you like about our products and services?

Speedy Service

Report a concern   November 22, 2021 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

it's fast, economical, and easy to schedule.

Report a concern   November 21, 2021 — Rated 10 out of 10 by Pam Fike Zerorez Boise
What do you like about our products and services?

Always great customer service and our carpets are always clean!

Report a concern   November 21, 2021 — Rated 10 out of 10 by E.A. Zerorez Boise
What do you like about our products and services?

I was so impressed how beautiful my carpet looked after being cleaned. Levie was so nice and professional taking time to explain what would be best for my carpet along with any additional cost. I will definitely will be calling to schedule again.

Report a concern   November 21, 2021 — Rated 10 out of 10 by C.P. Zerorez Boise
What do you like about our products and services?

My carpets and tile look so clean and refreshed. I love how the carpets look after Zerorez had been here. The tile looks new and lighter than it was. Thank you!

Report a concern   November 21, 2021 — Rated 10 out of 10 by P.M. Zerorez Boise
What do you like about our products and services?

Everything the service, The Product & ALWAYS LOOKS AMAZING

Report a concern   November 20, 2021 — Rated 10 out of 10 by Pauline Irish Zerorez Boise
What do you like about our products and services?

I like the fact that there are no harsh chemicals. Also the carpet was soft and clean after the service

Report a concern   November 19, 2021 — Rated 9 out of 10 by J.W. Zerorez Boise
What do you like about our products and services?

I received a great job on my carpets.

Report a concern   November 19, 2021 — Rated 0 out of 10 by D.R. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Our baseboard and doorway were damaged during the cleaning and then invoice was higher than the original quote. Also sheet rock debris was left everywhere after duct cleaning and then the carpet was simply washed over it and it was left.

Fixing the damage if possible and offering a discount for the extra time and inconvenience.

Report a concern   November 19, 2021 — Rated 10 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

Technician was on time and very professional. Rugs and area rugs look great and dried quickly.

Report a concern   November 19, 2021 — Rated 10 out of 10 by Mary Anne Mccamic Zerorez Boise
What do you like about our products and services?

Very nice job. No after smell of the pets clean like new. Tech was super nice and informative

Report a concern   November 19, 2021 — Rated 10 out of 10 by Wanda Serros Zerorez Boise
What do you like about our products and services?

Our carpet cleaner Rico was very polite and professional and did an excellent job with our carpets. We liked that they dried within about 6 hours even on a cold day.

Report a concern   November 18, 2021 — Rated 10 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

All the stains and spots are gone now. They did a good job.

Report a concern   November 18, 2021 — Rated 7 out of 10 by K.R. Zerorez Boise
What could we do to improve?

He did a great job, but I do still have a spot in my living that didn't come out. He must have been unable to get it out

Report a concern   November 18, 2021 — Rated 10 out of 10 by J.K. Zerorez Boise
What do you like about our products and services?

No soap, quick drying.

Report a concern   November 18, 2021 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

The guys were very nice and did a great job. Floors and carpet look great. We will definitely recommend Zerorez.

Report a concern   November 18, 2021 — Rated 10 out of 10 by V.P. Zerorez Boise
What do you like about our products and services?

The people in the Boise Office and the technicians are always professional, friendly, timely and helpful.

Report a concern   November 17, 2021 — Rated 10 out of 10 by Marcia Brinton Zerorez Boise
What do you like about our products and services?

Absolutely excellent service and people. Our carpets felt very clean and soft to the touch and smelled lovely. Service was quick and dry time was just a few hours.

Report a concern   November 17, 2021 — Rated 10 out of 10 by M.T. Zerorez Boise
What do you like about our products and services?

very professional and told me what they would be doing and the price and did exactly what they said

Report a concern   November 17, 2021 — Rated 10 out of 10 by L.D. Zerorez Boise
What do you like about our products and services?

I like the resulting cleanliness, whether carpets, floors or upholstery and I like knowing extra soap will not be left on or in anything. I like that the technicians wear shoe covers and masks if you ask them to. I like that they are vaccinated.

The only reservation I have when recommending is keeping in mind that even with all those positives, Zerorez is overpriced for the services provided. If my financial situation were to change for the worse, I would likely not be able to continue using Zerorez and would have to find a less expensive alternative.

Report a concern   November 16, 2021 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

Professional and looks great

Report a concern   November 16, 2021 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

Hannah did a beautiful job! Very happy with our carpets.

Report a concern   November 15, 2021 — Rated 9 out of 10 by T.J.H. Zerorez Boise
What do you like about our products and services?

Fast and efficient. But the carpet took over night to dry.

Report a concern   November 15, 2021 — Rated 10 out of 10 by L.H. Zerorez Boise
What do you like about our products and services?

Very easy to book, cleaner communicated well on timing and process and was very nice. And it was really clean!

Report a concern   November 14, 2021 — Rated 10 out of 10 by S.T. Zerorez Boise
What do you like about our products and services?

I have used Zerorez for a number of years and have always come away with a clean carpet.


Privacy Policy