- Phone: 208-383-1000
based on 11709 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look great. Technician was nice and precessional. Thank you!
Feels like a super scam. Endless add-ons, sales gimmicks, and not as clean as I've had done before by other companies but more expensive.
This is my second time using Zeroez and I wouldn't trust any other company to take care of my wool carpet. Their technicians are knowledgeable, friendly and take care when moving about my home. I highly recommend Zeroez!
Your whole Advertising message is about not using chemicals or excessive water. Our carpets were soaked and one room took a couple days to fully dry and is now stiff and crunchy even after vacuuming. It also ended up costing 3 1/2 times what we originally heard as your “special promotion “ It was almost $350 for 3 partial rooms and our carpet is only 9 months old. We had a few spots where our puppy had had little accidents. Not reasonable and we wouldn’t recommend you to others.
Friendly well informed technicians. No harsh chemicals.
This is the second time I’ve used your services. Once to clean my carpet and this time to clean my air ducts. Both times I was impressed with the professionalism of the service technicians, they ensured I knew exactly what they would be doing and what the cost would be. They were extremely careful not to make a mess in the house. When I need these services again, you will be the one I call.
Love the clean feeling of no residue on my bare feet. You’ve been able to get some bad stains out of our carpets, thank you. I will always use Zero Rez
Cost, timeliness, and job well done.
Great service. Steven was very professional and friendly. I would highly recommend your services to everyone. Thanks!
They are on time,they call before they arrive, explain process thoroughly and the work is excellent quality.
EVERYTHING.
Super easy to book/schedule, very user friendly process including payment process. Good communication from company and friendly employees!
The technician, Rico was great. My carpet looks so clean, I’m very pleased.
Easy to book, they show up on time and do a good job.
Got the carpets clean
Pleasantly surprised! Thank you!
The cleaning process is great. No soapy residue. The carpet dries fairly fast.
Great Job cleaning my carpets. Very Professional.
Behave more professionally. Talk to your customer
Your worker, Levi, was on time, respectful and safety conscious. He did a very good job on a very old and stained carpet. Thanks!
No chemicals
Technician was personable aned knowledeable and explained the process. I appreciated the discount.
Great people. However the up-sell is quite outrageous.
Also carpets remained wet for 12 hours or more. Especially the stairs 😕
It was fast, efficient, and I like the no-residue cleaning.
Your technician was friendly, knowledgeable and worked very quickly. I do wish that he was able to remove the stains we had in 2 of the rooms though.
Nick performed a miracle today! With a house full of boys, it’s safe to say our carpet has been well loved and lived on, so coming home to the carpets totally being transformed was so amazing! He was professional and polite and did such a great job with both carpets and cleaning out our vents. With a new baby coming this is one less worry for us! Thank you again!! 😊
I have already spoken to Aiden ( in the Boise, ID store) about the wonderful treatment we received from his technician, Justin..
This young man is definitely someone you want to keep as an employee. He was kind, courteous, considerate, knowledgeable about your product, hard working and it was very obvious he loves his job
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We will not hesitate to spread the good word about your business and in fact, we have already told our kids about you.
Service was great. Scheduler was nice and friendly. The tech, Anthony, arrived the next day and was knowledgeable, presentable, and friendly.
Will continue to use and recommend this company to family and friends.
Associate was polite and efficient. The carpets looked awesome when he finished.

Promptness
Courteous staff
Quality product