Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 19, 2021 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Easy to schedule (online) and the technician was very professional and thorough.

Report a concern   August 19, 2021 — Rated 10 out of 10 by D.A. Zerorez Boise
What do you like about our products and services?

WORK WAS VERY GOOD

Report a concern   August 18, 2021 — Rated 10 out of 10 by C.H.W. Zerorez Boise
What do you like about our products and services?

Tech was prompt, called ahead, cleaned up well after servicing our hvac and gave us great info and offered maintenance suggestions to keep our hvac system cleaned. Well done!

Report a concern   August 17, 2021 — Rated 8 out of 10 by L.O. Zerorez Boise
What could we do to improve?

I requested someone who was good with stains on carpets. I was surprised that the root beer stain came right back, when the carpet was dry. I also had some small stains that didn't show up till they were totally dry. I know that I requested the best STAIN PERSON to come over, and seemed like I had a new operator who schooled me on the fact, that some stains will never come out.

In the past, we had a very good stain person -- who actually took out red koolaid stains out with an iron and cloth. I would like these spots tried to be removed, on the next time that I have
two more rooms, and the staircase done in the next couple weeks.

Report a concern   August 16, 2021 — Rated 1 out of 10 by A.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Couch is still dirty, dog hair is still all over and couch is not any better then before it was cleaned. There were spots missed and it just was not worth the $215. It is a 5 seat sectional and the person tried to tell me this is not a standard sectional its an XL and would cost me $85 more then what it was to cost. Overall the quality of the cleaning was not worth it.

Report a concern   August 16, 2021 — Rated 10 out of 10 by Nicole and Phillip Norton Zerorez Boise
What do you like about our products and services?

Leaves my home odor free and fresh

Report a concern   August 16, 2021 — Rated 10 out of 10 by J.I. Zerorez Boise
What do you like about our products and services?

Quality equipment, service men doing thorough professional work.

Report a concern   August 15, 2021 — Rated 10 out of 10 by G.B. Zerorez Boise
What do you like about our products and services?

You do a good job without a lot of harsh chemicals. Your employees are always courteous and respectful to me and my property.

Report a concern   August 15, 2021 — Rated 10 out of 10 by N.L. Zerorez Boise
What do you like about our products and services?

Works great, dries quickly, smells wonderful

Report a concern   August 15, 2021 — Rated 10 out of 10 by Scott Weatherby Zerorez Boise
What do you like about our products and services?

How nice and and detailed they are. Jordan did an amazing job.

Report a concern   August 15, 2021 — Rated 10 out of 10 by Ben Bridges Zerorez Boise
What do you like about our products and services?

Very friendly and thorough service. Results were amazing.

Report a concern   August 14, 2021 — Rated 10 out of 10 by L.K. Zerorez Boise
What do you like about our products and services?

Super efficient technicians, friendly and knowledgeable. Everything came out perfect and we are back happy with 'new' carpeting! Keep it up!

Report a concern   August 14, 2021 — Rated 10 out of 10 by G.M. Zerorez Boise
What do you like about our products and services?

Fast, Clean, Friendly, Knowledgeable

Highly recommend

Report a concern   August 14, 2021 — Rated 10 out of 10 by Tracy Phillips Zerorez Boise
What do you like about our products and services?

Justin was right on time, very professional, knowledgeable and helpful. our carpet felt dry within the first 12 hours and left our home smelling fresh.

Report a concern   August 14, 2021 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

The carpets look great and the employees were careful with our things and very respectful of our time and our cleaning needs.

Report a concern   August 14, 2021 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

I was amazed at how well it cleaned our carpets. I was surprised at how well the technician was able to remove stains from our pets.

Report a concern   August 14, 2021 — Rated 10 out of 10 by T.F. Zerorez Boise
What do you like about our products and services?

I liked the job that was done.

Report a concern   August 14, 2021 — Rated 10 out of 10 by J.Y. Zerorez Boise
What do you like about our products and services?

Great friendly customer service! Arrived on time and very reasonable cost.

Report a concern   August 14, 2021 — Rated 10 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

Service was excellent. Outstanding employee

Report a concern   August 13, 2021 — Rated 7 out of 10 by D.H. Zerorez Boise
What could we do to improve?

Up front pricing

Report a concern   August 13, 2021 — Rated 10 out of 10 by K.M. Zerorez Boise
What do you like about our products and services?

I like that there are no chemicals. Johnny was excellent in explaining things and giving me options. He did a great job

Report a concern   August 13, 2021 — Rated 10 out of 10 by H.G. Zerorez Boise
What do you like about our products and services?

Upfront pricing and explanation of services

Report a concern   August 13, 2021 — Rated 10 out of 10 by J.T. Zerorez Boise
What do you like about our products and services?

Excellent performance by crew and excellent results.

Report a concern   August 13, 2021 — Rated 0 out of 10 by L.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Poor rug cleaning and did Not discuss any cleaning options!

Report a concern   August 12, 2021 — Rated 10 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

Greg and Tyler were very professional and knowledgeable of the cleaning of our rugs. Our rugs look so clean. Any water that spilled onto our wood floors was immediately wiped up. They did a very neat job and cared that our house looked great when they were done. We would recommend ZeroRez services.

Report a concern   August 12, 2021 — Rated 10 out of 10 by Kathleen Heuer Zerorez Boise
What do you like about our products and services?

Clean and fresh! Not chemicals

Report a concern   August 11, 2021 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

I don't wish to write a review.

Report a concern   August 11, 2021 — Rated 10 out of 10 by C.L. Zerorez Boise
What do you like about our products and services?

Very fast response and great quality. Great customer service.

Report a concern   August 10, 2021 — Rated 10 out of 10 by M.A. Zerorez Boise
What do you like about our products and services?

Showed up when they said they would be. Did a great job, Carpet looks great.

Report a concern   August 10, 2021 — Rated 10 out of 10 by C.B. Zerorez Boise
What do you like about our products and services?

On time


Privacy Policy