What our clients think of us!

Ease of setting up an appointment, courteous technicians, prompt service

Great service and great cleaning!!!

Justin was great, what a nice, polite young man. Plus he did a great job.

They were on time! The introduction was very professional and to the point.
All costs were discussed prior to carpets being cleaned.
The finished product was outstanding, the carpets looked and felt like new.
Thank you, Bill H. Boise

I like the quality of your cleaning and the courtesy of the young man that came and cleaned. I was a bit dismayed that he had not been vaccinated and would be in my house during this delta surge, but he was more than willing to wear a mask. Very knowledgeable and could answer all my questions.

I thought that Jordan did an excellent job treating the carpet in my spare bedroom! She was professional and thorough. I had several pet urine stains from the previous homeowners, and Jordan worked hard at treating the stained spots.

She was very professional. She did a great job.

The technicians were polite and professional; they did good work and our carpets and couches look great. I do think your services are over-priced, which keeps us on an annual schedule instead of a semi-annual schedule.

Dependable, professional, and a great looking finished product!

Easy, fast, and at a great price!

Pet stain removal

great cery fast swevice, also very reasonable

the service this time was far superior than last time. Thank you Justis!!

The representative was very professional and kind.

Quick, thorough and professional. Loved the results.

Great customer service! Your guy was a good listener and tailored the service to our needs!

The workers were prompt and did a good job cleaning the carpets.

The person that did our service was respectful of property, knowledgeable, hard working.

I guess for the price, I was expecting miracles. The price is the only reason I would hesitate recommending Zerorez to friends...most of my friends are retired and on a fixed income and, while they all own their homes, few would pay almost $400 to have carpets cleaned. I have old, very light (almost white) carpet and the traffic pattern is still noticeable as are a few food stains. My technician, Greg, did a good job of explaining why they couldn't be totally removed, but that was after the appointment was made and the technicians arrived to clean. Reviews on the website made it appear that miracles could happen.

The carpets look great, the technician arrived on time was, friendly and efficient.

They were all very kind, but my pet urine smell is worse now after 4 visits. I wish I could get my money back.

Young men were on time, got the carpets cleaned and were finished in an hour and a half. Carpet looks good and the dirty carpet smell is gone!

Did a great job on the carpet in the past and a great job on the sofa but the stains came back on the carpet and the tech said you need a new carpet. Wasnt happy about that.

Devlin is very conscientious and thorough. I appreciated his straightforward communication and recommendations for problem areas. He was persistent and did a heroic job with our 22 yr old carpet. I'd definitely hire him again!

Customer service.
And, they understand the many types of carpets and how to care for them.

Service providers are friendly and professional and work diligently.

Natural cleaning products

There is about a half inch where the carpet meets the baseboards that didn’t get cleaned around the entire room. $91 is a lot for the center of a room. I would like them cleaned or a portion of the fee returned. Please contact me.

You do what you say at the time you say and you do it well. Thanks!

Very professional and thorough