- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
GREGG is my tech. He does a fantastic job of cleaning my carpets, and is ultra committed to satisfying my expectations and requests. I have utilized Zerorez's services since they came to Boise several years ago, and I highly recommend them for environmentally friendly carpet cleaning with superior results.
Very professional and fast. My carpets look great!
I am now 30 hours out from when the technician left my home and my stairs are still wet. I contacted my local Zerorez this afternoon about it (at approx 26 hours out). They sent out another person to try and vacuum the water up again and put two fans on the stairs for about 15 min. Your technician agreed the stairs should not be wet after 26+ hours. When we touched the stairs again they were still wet. So the tech left one fan here and told me to move it down the stairs over time and should be dry in a few hours.
Here I am 4 hours later (from technician leaving the fan) and the fan is only hitting about two stairs at a time. I guess I will continue to move the fan down the stairs about every hour until I can get the carpet dry.
This is ridiculous. All the bedrooms are upstairs and people have to use the stairs. Also, I have furniture being delivered upstairs tomorrow (two days after cleaning) and will have to put towels down on the stairs because the carpet is still wet.
First time I have used your company and I won’t be recommending your company.
Everything is done very professionally from wearing shoe covers to protecting the corners of furniture and walls from hose damage.
Everything is explained and all questions are answered.
The process cleans really well and dries quickly and is not sticky feeling. Will definitely call for any future cleanings needed.
The gentleman that cleaned our floors was very nice, informative, professional, and just all around great at his job. He was able to get our entire house done in about 2.5 hours which was very surprising since its 3000 sqft. Our carpet looks awesome!
Service was excellent. Result was excellent
originally i was gonna just do the 156.00 cleaning but they said the spots more tjen likely would show ba k up in a few weeks so i did the deep cleaning and was told the spots would be gone but now that tge carpets dry they showed back up right away and it kinda smells bad in my house now i dont know how to get the smell out i even aired my house out by opening all the windows all day and it still smells
Wes was on time and did an outstanding job on our carpets. This is a second time using Zerorez and I am so glad that I used them again.
service is excellent
None toxic cleaning solutions and carpet dries fast.
Professional, friendly staff BUT the carpet looks like new and is very much protected ( I have three pointing dogs) -,
Fast drying time
Good people
Great cleaning
No chemicals
Sebastion is really good at what he dies
Very nice worker
Jordan did a great job!!
Our carpets look like new and they stay clean for such a long time with the protector sprayed on. The pricing is very reasonable.
Great customer service. Friendly staff. Quality work
It took 2 visits to satisfactorily clean my carpets.
My carpets looked great and Wes did a fantastic job cleaning our steps. They never looked so clean and new.
I like that the carpets were dry by end of the day and that they look so fresh.
Wes was very personable and explained what and why he was doing what he did. I really liked that.
It was fast and convenient, the carpets looked good and felt good! The gentleman that came out was very courteous! Thanks for the good job!!
You came on the day you were scheduled. My carpet is clean and does not smell. (kitty urine)
The technician was very nice.
So, what's not to like.
Clean, quick, professional, residue free, and affordable! I highly recommend zerorez.
Excellent service and communication as Tyler progressed with the carpet cleaning and sanitizing. He explained all the other services available as well. I am very pleased with the results.
The staff was super but the carpets dried splotchy and don't look great.
My carpets never looked better after having them cleaned by other companies
The carpets look great! No cleaner smell! They sold an extra product but the cleaner wasn't pushy
Great results.
I have had my carpets cleaned by many different companies and this was the first time I was extremely happy with the results. Best cleaning I have ever had!
The carpet look and smell clean, the service tech was very professional
Sebastian did a fantastic job! Not only would I recommend Zerorez to others I would also give Sebastian a 10 for the job that he did on the carpets. He arrived on time and went right to work. He explained what he was going to do and asked if there were any special needs that we would require in any of the rooms being cleaned. Thank you