Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 24, 2021 — Rated 10 out of 10 by J.V. Zerorez Boise
What do you like about our products and services?

Chemical-free carpet cleaning. Technician explained service and was very prompt and professional. Would recommend and use again!

Report a concern   July 24, 2021 — Rated 10 out of 10 by S.P. Zerorez Boise
What do you like about our products and services?

Carpets come out looking so good.

Report a concern   July 24, 2021 — Rated 10 out of 10 by L.G. Zerorez Boise
What do you like about our products and services?

Using no soap = no residue

Report a concern   July 24, 2021 — Rated 10 out of 10 by M.T. Zerorez Boise
What do you like about our products and services?

The carpet dries so much faster and it isn't crunchy once it dries. There is no chemical smell left behind and the carpet feels softer.

Report a concern   July 24, 2021 — Rated 10 out of 10 by H.F. Zerorez Boise
What do you like about our products and services?

My cleaning was awesome thank you!

Report a concern   July 23, 2021 — Rated 9 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

The carpet cleaner was on time and did a very good job.

Report a concern   July 22, 2021 — Rated 10 out of 10 by T.K. Zerorez Boise
What do you like about our products and services?

The carpets came really clean from your process.

Report a concern   July 22, 2021 — Rated 9 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

Hopefully, it is actually not lethal chemicals used to clean carpet, on the other hand, I question if it truly cleans as good as it could.

Report a concern   July 22, 2021 — Rated 10 out of 10 by Julie Tobin Zerorez Boise
What do you like about our products and services?

Great and easy to work with. They took care in the job but also worked around a last minute change in our plans as well.

Report a concern   July 21, 2021 — Rated 10 out of 10 by Julie Raymond Zerorez Boise
What do you like about our products and services?

I have needed Zerorez services a few times this year, and every time I am impressed. The individuals you hire are super great people!

Report a concern   July 21, 2021 — Rated 10 out of 10 by T.T. Zerorez Boise
What do you like about our products and services?

How clean the carpet is and the treatments that help prevent wear patterns and future stains.

Report a concern   July 21, 2021 — Rated 10 out of 10 by Cathy and Jim Quam Zerorez Boise
What do you like about our products and services?

My carpets are clean and stay clean longer. The entire process is great, from scheduling to completion.

Report a concern   July 21, 2021 — Rated 10 out of 10 by Philip McKay Zerorez Boise
What do you like about our products and services?

Blue showed up on time, got the job done very well, was very professional.

Report a concern   July 21, 2021 — Rated 10 out of 10 by Beverly Hauer Zerorez Boise
What do you like about our products and services?

Dry fast. Excellent customer service

Report a concern   July 19, 2021 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

Excellent service with a quality product.
They do what they say they will do \.

Report a concern   July 19, 2021 — Rated 10 out of 10 by Kim Cupp Zerorez Boise
What do you like about our products and services?

Exceptional customer service! And, the fact my carpets dried quickly!!!

Report a concern   July 18, 2021 — Rated 9 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

I have always liked the products because they do an excellent job cleaning the carpets and they are left fresh and soft. However, this last time I was disappointed with the service..no information was given about their other cleaning services, which was very unusual and the serviceman was not prepared. He brought no towels and consequently, left water spots all over my hardwood floors.

Report a concern   July 18, 2021 — Rated 10 out of 10 by Shenah Hampton Zerorez Boise
What do you like about our products and services?

Very friendly and professional staff! Fast and efficient service!

Report a concern   July 17, 2021 — Rated 0 out of 10 by B.T. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Everything was very good ! The tech was very professional and did a great job. Your company needs to be transparent with “ Total charges “ . The experience reminded me of a car lot bait and switch. My estimate was @ $ 160.00 and I added stairs and a candle wax stain and my total was $ 328.00. Just sayin………..

Report a concern   July 17, 2021 — Rated 10 out of 10 by K.C. Zerorez Boise
What do you like about our products and services?

the guy who came to clean was amazing. He helped us make up our mind and helped above what was called for, plus just a really nice man. Personality was great as well as knowledge and explaining things to where we understood.

Report a concern   July 16, 2021 — Rated 8 out of 10 by T.J. Zerorez Boise
What could we do to improve?

Don't leave with check without rechecked area.

Report a concern   July 15, 2021 — Rated 9 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

Thank you for coming out to remedy the stain situation.

Report a concern   July 15, 2021 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

Explaining the process and what the tech is going to be doing, fast and efficient service

Report a concern   July 15, 2021 — Rated 10 out of 10 by N.C. Zerorez Boise
What do you like about our products and services?

Roman was prompt, explained the process and options thoroughly, asked about other areas, and did a great summary at the end of what we should do once he was completed.

Report a concern   July 14, 2021 — Rated 10 out of 10 by L.M. Zerorez Boise
What do you like about our products and services?

Consistent service, friendly staff and always prompt

Report a concern   July 14, 2021 — Rated 10 out of 10 by R.S. Zerorez Boise
What do you like about our products and services?

The representative of Bizrez was very thorough and very professional. He did a good job.

Report a concern   July 14, 2021 — Rated 10 out of 10 by G.B. Zerorez Boise
What do you like about our products and services?

Clean and dries quickly

Report a concern   July 14, 2021 — Rated 10 out of 10 by Elizabeth Trongale Zerorez Boise
What do you like about our products and services?

Professional, efficient and curious.

Report a concern   July 14, 2021 — Rated 10 out of 10 by Julie Claus Zerorez Boise
What do you like about our products and services?

He was great and kept in contact with us. Floors look so good and he got the dog smells out.

Report a concern   July 12, 2021 — Rated 10 out of 10 by Tim Stewart Zerorez Boise
What do you like about our products and services?

I was very happy with Zerorez, their services exceed my expectation. Zack worked very hard and explained the process well. My 4 year old carpet looks brand new!
Thank you,
Tim Stewart


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