Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11492 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 13, 2022 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

No residue and quick drying.

Report a concern   April 13, 2022 — Rated 10 out of 10 by B.B. Zerorez Boise
What do you like about our products and services?

You show up on time and do a great job. Thanks!

Report a concern   April 12, 2022 — Rated 10 out of 10 by Sara Parker Zerorez Boise
What do you like about our products and services?

No chemicals, affordable ,good service.

Report a concern   April 12, 2022 — Rated 10 out of 10 by L.M. Zerorez Boise
What do you like about our products and services?

I liked the timely arrival and the quality of work. I especially enjoyed the technician Cory.

Report a concern   April 11, 2022 — Rated 1 out of 10 by L.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

This is the second time we used zerorez. The first we were very happy and that is why we went this direction again. We have dogs and realize they pee in the house, that has not changed in the 14 years I have lived in the home. Last time the carpet was dry in a matter of hours and we put the furniture back. This time it is still wet in spots and we have had the heat up and fans running to dry it out. didn't feel it came out as clean this time as last either. Just very disappointed and will probably go in a different direction next time.

Report a concern   April 11, 2022 — Rated 10 out of 10 by Connie Hunter Zerorez Boise
What do you like about our products and services?

Levi's represents his company quite well. He articulates responses professionally to our questions and his top-notch customer service.

Report a concern   April 11, 2022 — Rated 8 out of 10 by J.W. Zerorez Boise
What could we do to improve?

Prices this year were high.

Report a concern   April 11, 2022 — Rated 9 out of 10 by C.W. Zerorez Boise
What do you like about our products and services?

Having carpets look cleaner longer.
Having a tech showing up on time, being clean cut, and knowing the products, and processor cleaning.
Very professional.

Only use C Last name removed to promote bus.

Report a concern   April 10, 2022 — Rated 9 out of 10 by D.H. Zerorez Boise
What do you like about our products and services?

When spots on my carpet remained, you did not hesitate to return to fix the problem.

Report a concern   April 10, 2022 — Rated 10 out of 10 by Joyce Grimes Zerorez Boise
What do you like about our products and services?

Dominic did a wonderful job and was very professional. I like that they do NOT use harsh chemicals. They also use high powered fans to help dry the carpet.
My expensive chair was done carefully and it looks like new. I will use Zerorez again.
Additionally, they will return for free if there is an area you want redone.
I’ve used three other companies and will always use Zerorez if I can request DOMINIC!!!!
It’s a great company.

Report a concern   April 10, 2022 — Rated 10 out of 10 by V.H. Zerorez Boise
What do you like about our products and services?

The employees are very nice and courteous. Do a great cleaning job.

Report a concern   April 10, 2022 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

Excellent technician! Couches and carpets looked and smelled awesome!

Report a concern   April 9, 2022 — Rated 10 out of 10 by Andrew Cook Zerorez Boise
What do you like about our products and services?

Great customer service and knowledgeable staff

Report a concern   April 8, 2022 — Rated 9 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

They were timely and did a great job

Report a concern   April 8, 2022 — Rated 7 out of 10 by M.C. Zerorez Boise
What could we do to improve?

I was surprised to see the substantial price increase

Report a concern   April 7, 2022 — Rated 10 out of 10 by Shannon Squires Zerorez Boise
What do you like about our products and services?

The company sent reminders of service time as did the technician on day of service. Technician was very polite and professional and explained the process as well as other services provided by Zerorez.

Report a concern   April 7, 2022 — Rated 10 out of 10 by A.L. Zerorez Boise
What do you like about our products and services?

Steve did a great job

Report a concern   April 7, 2022 — Rated 10 out of 10 by Anne Devine Zerorez Boise
What do you like about our products and services?

The carpets looked and felt very clean. The tech was knowledgeable and courteous. The cost for the service was higher than others, but the quality was better.

Report a concern   April 7, 2022 — Rated 10 out of 10 by Lindsay Hoseley Zerorez Boise
What do you like about our products and services?

Carpet came out looking and feeling very clean. The guy that came out was really thorough and made sure I was happy.

Report a concern   April 6, 2022 — Rated 10 out of 10 by Deana Humphrey Zerorez Boise
What do you like about our products and services?

Nick the technician was professional and did an excellent job. He rates highly in is work ethics.

Report a concern   April 6, 2022 — Rated 10 out of 10 by D.H. Zerorez Boise
What do you like about our products and services?

Carpets look great

Report a concern   April 6, 2022 — Rated 10 out of 10 by Cynthia Arrington Zerorez Boise
What do you like about our products and services?

My carpets are so clean. No harsh chemicals or fragrances used

Report a concern   April 6, 2022 — Rated 10 out of 10 by P.G. Zerorez Boise
What do you like about our products and services?

Explains everything that will be done and time it will take. Very courteous and on time. Did an excellent job.

Report a concern   April 4, 2022 — Rated 10 out of 10 by S.F. Zerorez Boise
What do you like about our products and services?

Micha was fantastic. Excellent communication prior to arrival and he did a thorough job!

Report a concern   April 3, 2022 — Rated 10 out of 10 by Edward Winklemann Zerorez Boise
What do you like about our products and services?

Fantastic service!

Report a concern   April 3, 2022 — Rated 10 out of 10 by L.R. Zerorez Boise
What do you like about our products and services?

Quick, efficient and friendly

Report a concern   April 2, 2022 — Rated 10 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

Great communication and service delivery.

Report a concern   April 2, 2022 — Rated 10 out of 10 by K.T. Zerorez Boise
What do you like about our products and services?

Thorough efficient timely knowledgeable reasonable

Report a concern   April 2, 2022 — Rated 10 out of 10 by A.P. Zerorez Boise
What do you like about our products and services?

great

Report a concern   April 2, 2022 — Rated 9 out of 10 by Brandon Wilson Zerorez Boise
What do you like about our products and services?

Quick and easy. The carpets look brand new and Anthony did a great job!!


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