- Phone: 208-383-1000
based on 11709 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was quick and the service man did NOT pressure me to add on to services that I had already agreed to.
Results were great, product left no residue, staff was professional and clear about expectations.
the guys were very professional and friendly. The carpets look great.
Since the carpet has dried you can't really tell it was ever cleaned. High traffic areas and pet areas look just as they did before the carpet was cleaned. We have used ZeroRez h
exclusively for our carpet cleaning for years and our carpets have never looked this bad after a cleaning. I'm not sure the technician paid much attention to detail as this was the fastest carpet cleaning we have ever had compared to other cleanings in the past. I would like a different technician to come out and touch up the high traffic and pet areas please.
over the years we have hired many companies to clean our carpets. We will never use any company other than Zero Rez ever!!!!!!! Hands down, they get your carpets clean and their employees are fast, polite, very competent. We highly suggest you check them out. You won't be disappointed!!!
Reliable and friendly service
No residue and quick drying.
You show up on time and do a great job. Thanks!
No chemicals, affordable ,good service.
I liked the timely arrival and the quality of work. I especially enjoyed the technician Cory.
This is the second time we used zerorez. The first we were very happy and that is why we went this direction again. We have dogs and realize they pee in the house, that has not changed in the 14 years I have lived in the home. Last time the carpet was dry in a matter of hours and we put the furniture back. This time it is still wet in spots and we have had the heat up and fans running to dry it out. didn't feel it came out as clean this time as last either. Just very disappointed and will probably go in a different direction next time.
Levi's represents his company quite well. He articulates responses professionally to our questions and his top-notch customer service.
Prices this year were high.
Having carpets look cleaner longer.
Having a tech showing up on time, being clean cut, and knowing the products, and processor cleaning.
Very professional.
Only use C Last name removed to promote bus.
When spots on my carpet remained, you did not hesitate to return to fix the problem.
Dominic did a wonderful job and was very professional. I like that they do NOT use harsh chemicals. They also use high powered fans to help dry the carpet.
My expensive chair was done carefully and it looks like new. I will use Zerorez again.
Additionally, they will return for free if there is an area you want redone.
I’ve used three other companies and will always use Zerorez if I can request DOMINIC!!!!
It’s a great company.
The employees are very nice and courteous. Do a great cleaning job.
Excellent technician! Couches and carpets looked and smelled awesome!
Great customer service and knowledgeable staff
They were timely and did a great job
I was surprised to see the substantial price increase
The company sent reminders of service time as did the technician on day of service. Technician was very polite and professional and explained the process as well as other services provided by Zerorez.
Steve did a great job
The carpets looked and felt very clean. The tech was knowledgeable and courteous. The cost for the service was higher than others, but the quality was better.
Carpet came out looking and feeling very clean. The guy that came out was really thorough and made sure I was happy.
Nick the technician was professional and did an excellent job. He rates highly in is work ethics.
Carpets look great
My carpets are so clean. No harsh chemicals or fragrances used
Explains everything that will be done and time it will take. Very courteous and on time. Did an excellent job.
The carpet serviceman was very professional and kind. He worked really hard and did an excellent job. He also suggested that I have my stairs cleaned which was a great recommendation they look so good. I am so pleased with the entire process and my carpets look fabulous. I Highly recommend this company. I will always use them in the future. 10 points out of 10. Thank you! First name removed