Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 11709 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 19, 2022 — Rated 10 out of 10 by N.P. Zerorez Boise
What do you like about our products and services?

Chemical-free!

Report a concern   October 19, 2022 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

No harsh chemicals & nice scent

Report a concern   October 19, 2022 — Rated 10 out of 10 by DaLyn Greer Zerorez Boise
What do you like about our products and services?

Zerorez is quick, thorough and easy to work with. Highly recommend them.

Report a concern   October 18, 2022 — Rated 10 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

Overall they do a great job and you do not have to deal with a wet carpet. They have an excellent hardwood floor cleaner...does a great job on cleaning and spotless.

Report a concern   October 18, 2022 — Rated 7 out of 10 by A.G. Zerorez Boise
What could we do to improve?

The cleaning does not get things as clean as would like. Appreciate the limited chemical use but would still like better results.

Report a concern   October 18, 2022 — Rated 6 out of 10 by D.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

There were several spots left on my carpet after the cleaning. I used a clean white wet cloth and they came right out when I rubbed them. I f need to remove all the spots before the cleaning, I may need to find another service.

Report a concern   October 17, 2022 — Rated 3 out of 10 by N.P. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Carpet in hallway and guest bedroom is damaged from where the tech cleaned.

Report a concern   October 16, 2022 — Rated 10 out of 10 by M.L. Zerorez Boise
What do you like about our products and services?

Cody was conscientious, professional and thorough. Zerorez was recommended to us and the service did not disappoint!

Report a concern   October 16, 2022 — Rated 10 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

Easy to schedule, very nice and polite service. They do a great job!

Report a concern   October 15, 2022 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

Always amazing communication and service! Thank you!

Report a concern   October 14, 2022 — Rated 10 out of 10 by A.S. Zerorez Boise
What do you like about our products and services?

Everything was very clean and professional!

Report a concern   October 14, 2022 — Rated 10 out of 10 by Suzi Carpenter Zerorez Boise
What do you like about our products and services?

Always friendly and helpful!

Report a concern   October 13, 2022 — Rated 10 out of 10 by Linda MacIntyre Zerorez Boise
What do you like about our products and services?

Victor Cortez was a very nice person and did a great job cleaning my carpet
Very knowledgeable

Report a concern   October 13, 2022 — Rated 10 out of 10 by P.G. Zerorez Boise
What do you like about our products and services?

Our assigned Tech was Cody. He was thorough and efficient, plus very respectful of our home. He educated us about after-care, too. Carpets look great, too. Love that there is no residue today, no yucky chemical smell, either. Happy customer!

Report a concern   October 13, 2022 — Rated 10 out of 10 by Vicki Bicandi Zerorez Boise
What do you like about our products and services?

Everything!

Report a concern   October 13, 2022 — Rated 10 out of 10 by T.J. Zerorez Boise
What do you like about our products and services?

The quality and variety of services available

Report a concern   October 13, 2022 — Rated 10 out of 10 by K.J. Zerorez Boise
What do you like about our products and services?

Great technicians and results.

Report a concern   October 12, 2022 — Rated 8 out of 10 by H.S. Zerorez Boise
What could we do to improve?

Nothing

Report a concern   October 11, 2022 — Rated 10 out of 10 by C.H. Zerorez Boise
What do you like about our products and services?

They are prompt and friendly. The service tech worked extremely hard! All carpet is clean and soft to the barefoot!

Report a concern   October 11, 2022 — Rated 2 out of 10 by C.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The dark normal wear on my carpet is still there. Should of been able to get out. Stanley Steemer even got out red wine stains. And wear and tear!

Report a concern   October 11, 2022 — Rated 10 out of 10 by M.G. Zerorez Boise
What do you like about our products and services?

On time, very professional, excellent results.

Report a concern   October 11, 2022 — Rated 10 out of 10 by Dawn Craft Zerorez Boise
What do you like about our products and services?

Floors look great. Technician was very professional!

Report a concern   October 11, 2022 — Rated 10 out of 10 by Sheila Shulleeta Zerorez Boise
What do you like about our products and services?

The crew was great. Friendly, professional, knowledgeable, and careful. My carpets ok great!

Report a concern   October 11, 2022 — Rated 10 out of 10 by Ben Lopez Zerorez Boise
What do you like about our products and services?

Technician friendly and courteous. Did a great job ...very efficient!

Report a concern   October 11, 2022 — Rated 10 out of 10 by D.P. Zerorez Boise
What do you like about our products and services?

I appreciated the call before the arrival. I was told what was to be done and the length of time. Also recommendations for my carpet on how to get the best from it.
Thank you.

Report a concern   October 11, 2022 — Rated 9 out of 10 by K.C. Zerorez Boise
What do you like about our products and services?

Carpets feel and look clean but there is no “wet carpet” smell. The odor that’s been lingering in our home is gone. I was disappointed when told there was no foil to put on floor under our wood furniture to protect it from the wet. He used the foam blocks when he could (weight considerations).
The young man who came to do the cleaning was very polite and kind. He assured me he would do his best to remove the excess traffic spots and he did. He worked his tail off.

Report a concern   October 9, 2022 — Rated 10 out of 10 by Karen Starling Zerorez Boise
What do you like about our products and services?

Nick did a great job. He is so easy to work with.

Report a concern   October 9, 2022 — Rated 10 out of 10 by C.C. Zerorez Boise
What do you like about our products and services?

Excellent customer service.

Report a concern   October 8, 2022 — Rated 10 out of 10 by Jamie Adams Zerorez Boise
What do you like about our products and services?

Great service and great techs! Would highly recommend.

Report a concern   October 8, 2022 — Rated 9 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

Great service, very clean results!


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