Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 12, 2022 — Rated 10 out of 10 by D.B.M. Zerorez Boise
What do you like about our products and services?

Excellent customer service, when dealing with the office, the technician was prompt, polite, knowledgeable , very professional!!
Thank for the positive experience..
😎😎👍👍

Report a concern   February 12, 2022 — Rated 10 out of 10 by R.S. Zerorez Boise
What do you like about our products and services?

Very well done, and very prompt. We will call on you again for scheduled cleanings.

Report a concern   February 11, 2022 — Rated 10 out of 10 by J.N. Zerorez Boise
What do you like about our products and services?

On time, polite, knowledgeable, and did a great job.

Report a concern   February 11, 2022 — Rated 10 out of 10 by Elizabeth Gilman Zerorez Boise
What do you like about our products and services?

I like the fact that no soap is put in my carpet!!!
Your technicians are knowledgeable friendly and efficient.
Levi went above and beyond.
I recommend you to all my clients that are in need of carpet cleaning.

Report a concern   February 11, 2022 — Rated 10 out of 10 by Jenn Hight Zerorez Boise
What do you like about our products and services?

Unfortunately we had to have the carpets recleaned. We were disappointed with the way they looked the first time around. Wesley was our tech the second time. He was very thorough and took the time to make sure our carpets were clean. Huge difference.

Report a concern   February 11, 2022 — Rated 10 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

They did a great job!

Report a concern   February 11, 2022 — Rated 10 out of 10 by Steve Lawson Zerorez Boise
What do you like about our products and services?

Heard about you on KBXL radio ad and assumed you were a Christian company to be trusted.

Report a concern   February 10, 2022 — Rated 10 out of 10 by Laura Riecker Zerorez Boise
What do you like about our products and services?

I like the fact that you don’t use chemical. The techs do a good job. My carpets look beautiful & they dry fast. The are very friendly

Report a concern   February 10, 2022 — Rated 8 out of 10 by J.G. Zerorez Boise
What could we do to improve?

They were very nice but also very late. They had a couple big jobs before me and didn't get to my house until 730.

Report a concern   February 10, 2022 — Rated 10 out of 10 by N.P. Zerorez Boise
What do you like about our products and services?

Love that you proactively call me to schedule when it's been a while and your team always does a great job making my carpets feel brand new. Victor was great this last round!!

Report a concern   February 9, 2022 — Rated 10 out of 10 by L.A.B.T. Zerorez Boise
What do you like about our products and services?

Very well done carpet cleaning.

Report a concern   February 9, 2022 — Rated 10 out of 10 by Cheryl Gypin Zerorez Boise
What do you like about our products and services?

They do an excellent job!

Report a concern   February 9, 2022 — Rated 10 out of 10 by Brenda Mallindine Zerorez Boise
What do you like about our products and services?

Minimal Chemicals and pleasant employees

Report a concern   February 8, 2022 — Rated 10 out of 10 by J.W. Zerorez Boise
What do you like about our products and services?

Crew did a great job and communicated well. Very timely and efficient.

Report a concern   February 8, 2022 — Rated 10 out of 10 by E.P. Zerorez Boise
What do you like about our products and services?

Professional & thorough.

Report a concern   February 6, 2022 — Rated 2 out of 10 by C.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

It cost more than our regular company and honestly I don’t feel the carpets got clean. I had to ask the tech to do a room again and took pictures of the difference. The carpet smelled funny while drying and it did not fluff back up like it normally does. Over all… not impressed. The tech was nice and the corner guards were amazing but the finished product is what we need to be better. My guess… you need to use more water to get dirt out. Not worry about the dry time being less… truly get the carpet deep down clean. Wish we had gone with our old company because I feel it was a waste of $400 and need to have them cleaned again.

Report a concern   February 5, 2022 — Rated 10 out of 10 by Landra & Richard Girard Zerorez Boise
What do you like about our products and services?

Prompt service, if I have a concern it is addressed promptly.

Report a concern   February 5, 2022 — Rated 10 out of 10 by Brittany Sablan Zerorez Boise
What do you like about our products and services?

Anthony went above and beyond to make my sectional look brand new. 10/10 would recommend.

Report a concern   February 5, 2022 — Rated 10 out of 10 by Joe Warchol Zerorez Boise
What do you like about our products and services?

The technicians were friendly and professional. They explained the process prior to starting, and asked me to identify my specific needs and expectations. I am very satisfied with the cleaning of my carpets. I will definitely recommend your services to my friends. Great job!

Report a concern   February 5, 2022 — Rated 10 out of 10 by B.P. Zerorez Boise
What do you like about our products and services?

They work. I’m very satisfied

Report a concern   February 4, 2022 — Rated 10 out of 10 by B.E. Zerorez Boise
What do you like about our products and services?

You folks always do a great job, are on time and professional.

Report a concern   February 2, 2022 — Rated 10 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

Nontoxic. Seems to clean as well as other solutions. No smells or discoloring on legs of furniture c

Services efficient Mike knew what he was doing. Was helpful w/o being a salesperson for more products & services.

Report a concern   February 2, 2022 — Rated 10 out of 10 by B.F. Zerorez Boise
What do you like about our products and services?

The gentlemen that represented your company was cordial and respectful of our home and property.
We recently had our sofa and loveseat cleaned and the service was excellent. We are very pleased that they were cleaned very well with a limited amount of water and minimum dampness when the cleaning process was completed.

Report a concern   February 2, 2022 — Rated 10 out of 10 by J.T. Zerorez Boise
What do you like about our products and services?

Zerorez was a pleasure to work with. The scheduling was quick, and the service was complete promptly.

Report a concern   February 2, 2022 — Rated 10 out of 10 by B.D. Zerorez Boise
What do you like about our products and services?

Professional job! Our carpets look beautiful, no smell at all. The technician was very nice and professional as well.

Report a concern   February 1, 2022 — Rated 10 out of 10 by S.F. Zerorez Boise
What do you like about our products and services?

Rug very clean, smells so clean, and this is my third rug cleaning with Zeroez and all three cleaners have very nice, conscience, pleasant.

Report a concern   January 31, 2022 — Rated 9 out of 10 by Judy Clendenon Zerorez Boise
What do you like about our products and services?

they were very conscientions and did as good a job as possible.

Report a concern   January 30, 2022 — Rated 7 out of 10 by A.S. Zerorez Boise
What could we do to improve?

The carpets were great, but the couch wasn’t very clean.

Report a concern   January 30, 2022 — Rated 10 out of 10 by Sabrina Napolitano Zerorez Boise
What do you like about our products and services?

Quick response back. Easy to set up an appointment online. Technician was very communicative and easy to work with.

Report a concern   January 29, 2022 — Rated 0 out of 10 by K.C. Zerorez Boise
How did we disappoint you and what can we do to make things right?

After the guy cleaned?? our carpets my wife went back over it and still had a lot of stuff fill the bag on the vacuum. The carpets were vacuumed before the guy got there, and they were still that dirty after he was done. I will admit that the carpets were in need of a cleaning, but what we received was not good. I mentioned to the person that scheduled the appointment that the people had a cat. she said that a special spray could be used. I don't think any thing was applied. The smell of cat is still there. So long story short I am not pleased with the service from zerorez.


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