- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and helpful staff. Technician was very clean and precise with work on carpet.
Very professionally done, soiled carpet perfectly clean again, even the edges on stairs that get worn and pick up dirt from shoes on every step. Great job
The service provided from Zerorez was amazing!!!! Super quick drying process and no crunchy floors
Excellent company. The Technicians called before arriving and arrived in a very timely fashion. The Technicians were both friendly and informative. My carpet is pretty old but looked beautiful after it was shampooed. I will definitely use Zerorez in the future.
Great work and convenient . Couch looks like new !
Hi- every single individual was nice and professional, just want to make sure I say that! I know its hard to find hard working, reliable people. I also recognize that the texture of our carpets and use over the years is tricky...however, it looks worse all over. I told the estimator that I know the high traffic areas are not going to come up because of natural wear and tear but now throughout the rest of the areas there is dark spots that weren't there before. It honestly looks like the dirt was spread every where. I'm hoping we can find a reasonable solution. Thanks! -Melissa
Our carpet cleaning technician was great! He was pleasant, meticulous and did a very thorough job. We are happy with the results and will definitely use your company again!
Arrived on time. Wore a mask when asked. Returned a second time to deal with trouble spots and wore shoe coverings.
No cleaning odor, dries quickly.
Appreciated the timely manner and care given during the process.
Great! Posted Google Review:
"The Zerorez technician, Greg, was top-notch! Even though my carpets are only a year old, I'd begun to notice some dinginess in main traffic areas, the beginnings of matting in others, and shedded dog hair everywhere. My vacuum cleaner couldn't keep-up with all of that! You see, my adult daughter had fallen upon hard-times, so she and her dog stayed with me for several months until she got back on her feet. Greg restored the cleanliness, luster and softness to my carpets, as well as to my 60" x 70" long-hair shaggy throw rug. With their lickety-split quick drying-time, now they're in like-new condition! Bonus: Greg applied some Zerorez proprietary protection-guard to my carpets at a good $ price. That'll extend their good looks and feel. So if my daughter and her dog return, then at least my carpets will hold-up longer than before! LOL!"
Fast and get carpets clean!
I am impressed with the options for cleaning my carpets. It is nice to know that zeroez also does upholstery and tile.
Always on time, always do excellent work, yes ma’am and no ma’am are not something you hear much these days!
Nice job and Anthony was very friendly, efficient and professional. He also told me about all the services that Zerorez offers.
Always gets the stains out
The technicians are always thorough in their explanation of services. Carpets always come out clean and look new after the service.
Nothing. I was very pleased with the service provided by Sebastian.
Excellent service and results!!!
Left carpet looking very clean, almost like new
The carpet cleaner let me know he was running late and then showed up when he said he would. He was very professional and did a very thorough job.
Carpet was not dry 24 hours after service.
Concerns with mold or mildew.
Technician came back with fans but we still have concerns.
My carpet is faded and still smells bad. I paid a load of $ for not much result and just wanted fair compensation but was denied.
The tech was prompt, explained how the service worked and did a thorough job of cleaning the carpet.
It was terrible!
The technician was great, early and communicated along the way as we were not home but not all the stains were able to be removed. The house just smelled like dirty water after the cleaning, just not super impressed overall.
I love the fact that they pay particular attention to the difficult spots I have been trying to eliminate. Carter was the best at listening to my requests and applying them. I will be back.
The young man was kind, prompt and very efficient!
When I called Zerorez and asked questions about my individual needs, I was treated with understanding with the accommodations for the service required. Levi and Hanna came at the appointed time and assured me that the stains on the carpet would probably be gone with a basic treatment. I had only the carpet in one big room that needed cleaning and was assured that when they were finished we could move the furniture back in. The operation was done efficiently, the carpet looked like new and we were able to use the room again within a short time.
Excellent customer service. Carpets always look great. Technicians are knowledgeable, friendly and professional.
No heavy perfumes or soaps. Quick dry time. Anthony did an excellent job on our very dirty carpet and I can’t believe how much better it looks!!!