- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had Zerorez clean our carpets in a rental and they did a great job and were extremely friendly. I will definitely use them again and would recommend them!
Quality results from qualified people.
Your technician was wonderful, and I am so happy with the service I received. My carpet has never looked better!
Fast, efficient with little down time to walk on carpet and sit on upholstery.
On time, professional and knowledgeable
The best carpet cleaning service we have used. Always professional and courteous, the carpets stay cleaner after they leave.
Very affable technician who took responsibility and did a great job.
The Empowered Cleaning Fluid is a very effective all purpose cleaning product for clothing as well as carpet applications.
Appreciate your attention to details and caring technicians.
Easy to schedule. Arrive when they say they will arrive. Helpful in removing area rugs and reinstalling. Excellent cleaning results.
Very professional, carpets thoroughly cleaned and quick and easy payment via text. Love it!
My carpets were very dirty. I am amazed at how clean they were when Rico finished with them! He was very polite and efficient. I felt he went "above and beyond" in taking the time to go over and over the very dark spots until they disappeared.
I keep a supply of ZEROREZ cleaning fluid and use it for most of my cleaning jobs. I consider it the best multipurpose cleaner available.
I have had my carpets cleaned by ZEROREZ for many years and will continue to do so.
A quick response to my request for service, where the technician arrived early, explained everything in detail and was very courteous and attentive to my questions.
The tech Wes was very good. Carpets looked great. I will ask for him next time. He's a great asset to your team.
Name removed
I like your friendly efficient personnel. I like the way the carpets look after they dry. So far we have had good experiences with ZeroRez, and the pricing is reasonable.
Everything! The customer service was excellent. No surprises on the price. My carpets look great.
It’s really expensive and FIVE WEEKS is too long to wait for a carpet to be cleaned!
Very knowledgeable cleaner. Punctual and polite. ZeroRez sells good service. This has been multiple cleanings and we are pleased with the service.
My carpets are. Clean and fresh thanks to zerorez. Always a good experience.
Carpets are hard or crunchy after they have been cleaned
I have always enjoyed Dave and the guys! Good attitudes and great work and even like minded!
I always use Zerorez
I understand that you have to charge per area, you're using product/time. But I do find it mind boggling that when we request stairs and the connecting master room to be cleaned that we have to also request and pay additional money for the "landing" that connects the two. Plus when a master bedroom isn't cleared out and you're working around Cal-King and a dresser, that you can justify that extra cost for that "landing" that connects when you're still cleaning less square footage than if we had cleared the master bedroom out. You're tech is already there with the equipment, you're using less product than if a room was cleared out and yet it's an extra charge.
Everything went well.
Professional techs and great service. Prompt office replies to emails and phone calls. Best of all clean carpets with no smells.
Affordable, efficient, profesional, and quality work. I felt like I was really listened to and a great effort was made to attain the results I was hoping for.
Knowledgeable, polite technician; Victor Lopez taught me several new carpet facts, and cleaned our carpets VERY well. Thank you, Victor.
If it is in fact true that you do not use soaps or anything harmful to humans and pets, then I appreciate that very much.
Was very satisfied with our cleaning yesterday!
Always very happy with my service! Victor is a gem -- you're lucky to have him!
Excellent service, finding out our needs with cleaning and meeting them. Job well done and great communication about arrival, etc.
Carpets look great and dried very fast. Representative was extremely courteous, answered all questions, wore a mask, explained the charges, and was very friendly.