Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 12, 2021 — Rated 10 out of 10 by Carl Bailey Zerorez Boise
What do you like about our products and services?

So far you guys are great from the folks I talked with on the phone to the two fellows who came out to pick up our rugs.

Report a concern   November 12, 2021 — Rated 9 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

Friendly honest service.

Report a concern   November 11, 2021 — Rated 1 out of 10 by N.N. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Extremely upset with how unprofessional the worker was. He said “look we need to have a talk”. Which no one is going to speak to me that way when I’m asking for a service to be completed. I said multiple times I just want a basic carpet clean and he told me it would be about $1000. I said I want to cancel the service then because I thought I was just getting a basic cleaning and he went out to his car. Came back with a whole new plan. NOT HAPPY. Then made uncomfortable comments the whole time saying “i can always come back with coffee and donuts.” Like for what? Not impressed at all

Report a concern   November 11, 2021 — Rated 9 out of 10 by E.W. Zerorez Boise
What do you like about our products and services?

I was well satisfied with the technician, his demeanor was very professional.
I was very pleased with the process and the results.
Thanks I would use your company again.
My concern is the chemicals that other companies use. We have allergies to some chemicals and appreciate your process, and limited use of chemicals.

Thanks again.
Leon W.

Report a concern   November 11, 2021 — Rated 10 out of 10 by D.P. Zerorez Boise
What do you like about our products and services?

Very good service

Report a concern   November 11, 2021 — Rated 9 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

Quality service without toxic chemicals! A bit spendy but plan ahead for a coupon to help. Good crews...

Report a concern   November 11, 2021 — Rated 10 out of 10 by Patti Smith Zerorez Boise
What do you like about our products and services?

Sebastian was very knowledgeable, polite and efficient. Love ZEROREZ and their employees.

Report a concern   November 10, 2021 — Rated 10 out of 10 by Jim Lawson Zerorez Boise
What do you like about our products and services?

Good service 👍

Report a concern   November 10, 2021 — Rated 10 out of 10 by R.S. Zerorez Boise
What do you like about our products and services?

I’m very impressed with the cleaning and person who did the job. Very professional.

Report a concern   November 10, 2021 — Rated 10 out of 10 by K.D. Zerorez Boise
What do you like about our products and services?

I really like the zero residue aspect of cleaning. Staff professional and courteous

Report a concern   November 10, 2021 — Rated 10 out of 10 by Wendy Brown Zerorez Boise
What do you like about our products and services?

Professional. On time. Tech was wonderful

Report a concern   November 10, 2021 — Rated 10 out of 10 by K.K. Zerorez Boise
What do you like about our products and services?

Wes did a great job.

Report a concern   November 10, 2021 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

We have a commercial building that is approximately 5,000 sq feet and desperately needed a carpet cleaning. From initial contact through the completion of the the service, working with Zerorez was an extremely positive experience.

Naomi was awesome with answering questions and booking our appointment, Zeke was professional and touched base to confirm details and our service, and Carter was the tech that came and tackled our large job and did amazing!

Thank you to the entire team at Zerorez!

Report a concern   November 9, 2021 — Rated 10 out of 10 by Patricia Shorett Zerorez Boise
What do you like about our products and services?

Professional courteous and my rugs look amazing

Report a concern   November 8, 2021 — Rated 10 out of 10 by G.F. Zerorez Boise
What do you like about our products and services?

Consistency

Report a concern   November 7, 2021 — Rated 10 out of 10 by K.G. Zerorez Boise
What do you like about our products and services?

You exceeded my expectations by far. Wes really cared about making sure he did a good job and my carpet looks AMAZING!! GIVE WES A BIG RAISE!!

Report a concern   November 7, 2021 — Rated 10 out of 10 by M.O. Zerorez Boise
What do you like about our products and services?

Very friendly and fast

Report a concern   November 6, 2021 — Rated 8 out of 10 by W.J.J. Zerorez Boise
What could we do to improve?

Lower your prices

Report a concern   November 6, 2021 — Rated 10 out of 10 by Scott Griffis Zerorez Boise
What do you like about our products and services?

Best carpet cleaning service. I recommend this service to all of my clients and friends.

Report a concern   November 6, 2021 — Rated 9 out of 10 by Michelle Hales Zerorez Boise
What do you like about our products and services?

My carpets look fantastic without excess water. Your technicians are always polite and professional.

Report a concern   November 6, 2021 — Rated 0 out of 10 by A.W. Zerorez Boise
How did we disappoint you and what can we do to make things right?

You asked me for feedback before I got my Persian rugs back.

Report a concern   November 6, 2021 — Rated 10 out of 10 by Michelle Hirahara Zerorez Boise
What do you like about our products and services?

Our Carpets looks amazing and the service guy was very knowledgeable and kind.

Report a concern   November 6, 2021 — Rated 10 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

Always impressed with your service! Thank u

Report a concern   November 5, 2021 — Rated 6 out of 10 by S.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I can still smell iron in my carpet in a couple areas. I was really hoping the smell would be gone.

Report a concern   November 5, 2021 — Rated 10 out of 10 by Verlene Kaiser Zerorez Boise
What do you like about our products and services?

The scheduling was easy. The visit was made timely and service provided was what was requested and at the price advertised. All in all, a very pleasant, efficient experience.

Thank you.

Report a concern   November 4, 2021 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

Prompt, friendly service…
Well trained employees

Report a concern   November 4, 2021 — Rated 10 out of 10 by Judy Hollenbeck Zerorez Boise
What do you like about our products and services?

The young men were very professional, on time and did a very good job.

Report a concern   November 4, 2021 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

We have used you for over ten years and have always been pleased with the service that has been provided.

Report a concern   November 4, 2021 — Rated 10 out of 10 by N.S. Zerorez Boise
What do you like about our products and services?

The tech was very professional and friendly. I would highly recommend him to all my friends.

Report a concern   November 3, 2021 — Rated 10 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

Zerorez was professional, informative, and my carpets look beautiful.


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