- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Products are great, staff friendly and on time. I love the quality, the results last, my carpets continued to look great for a year!
Floors look absolutely amazing!!! Plus Levi mentioned the urine stuff you guys offer and it worked wonders in our carpeting in spots. Couldn’t be any happier.
FRIENDLY AND HONEST AND A GREAT SERVICE
The sales you have
Great service and professional fellow doing the work.
Friendly and timely thorough service. Very helpful, especially in moving furniture to get rugs rolled for cleaning.
Very knowledgeable technician, was honest and upfront about what was involved. Showed me everything he was seeing and gave me honest feedback about the success of what I wanted.
I will gladly review your service once I receive my rug. They are cleaning it for me in your ZeroRez store. 😊
Exceptional customer service and quality work!
Victor was on time and very professional!!! Outstanding service! thank you Victor.
Great service thanks
Well trained curious professionals. It was a pleasure to deal with them.
The service was extremely good. I am glad that the technician used steam to clean the tile. The job was completed in a timely fashion.
EVERYTHING! The friendliness and professionalism of the staff, the quality of the cleaning, the attention to detail. This company gets it!
the technician was helpful. took the time to explain options. the carpets look great.
The carpets actually get cleaned and any stains we have come out.
I love that it was quick and results were immediate. I loved that there were no chemical smells.
Zerorez did a great job. I used them at my big house and now, at my smaller house. I don't have any allergy issues with their products and don't worry about my dog, either. The employee was very polite and knowledgeable about products. I highly recommend Zerorez.
Love Dave and he Crew! Thanks! Used Zerorez for years and will continue to do so!
Carpet was pretty wet compared to expected & told during conversation to schedule.
My carpet is 6+ years and this cleaning experience left my carpet looking the best it’s looked since my first cleaning. Great work!
Great job, great price. Tech was professional and a pleasure to work with - showed up on time, did a great job, cleaned up afterwards.
We have had your services about 4 times I believe, and Wes by far exceeded all our other cleanings. It was his last of the day and was an extra added on. Highly recommend and the carpet is like a cloud. Thank you!
I had two small upholstered chairs cleaned, in addition to carpeting in one room. When Anthony was finished, I noticed that the fabric on the "skirts" of the chairs didn't appear to be clean - there were still visible spots on them. Anthony explained that he couldn't clean those skirts because they have a cardboard insert to stiffen them. I understood the explanation, but I would have preferred to know AHEAD OF TIME that the chairs could not be cleaned completely. I'm not really sure how to solve the problem ... I'll have to figure out some kind of spot treatment, I guess. Would have been nice to have been informed before he started.
Also, there are a few dirt spots emerging on the carpet today -- Anthony explained that sometimes these stains wick up through from deep in the padding, and need to be recleaned. I appreciated that explanation. I will just have to reschedule, I guess, to have these spots cleaned again.
Thank you.
Thank you for the extra costumer service. I appreciate the above and beyond that my technician went for my home. Carpets looked great and the title looks great.
Booking is a breeze, the prices are affordable and I don’t have to wait all day to “see” when you’ll show up!
Travis did an amazing job. Very through and with so much care! Very impressed and happy!
Thoroughness and applying senior discount, bringing fans for helping in drying time.
no chemicals. employees very positive . they do a great job.
Our carpets smelled good and looked much cleaner. We have a small dog and we appreciated the environmentally friendly products that were used. The technician was friendly and knowledgeable and he wore a protective mask. We are repeat customers and we plan to continue to use Zerores in the future.