- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always great customer service and our carpets are always clean!
I was so impressed how beautiful my carpet looked after being cleaned. Levie was so nice and professional taking time to explain what would be best for my carpet along with any additional cost. I will definitely will be calling to schedule again.
My carpets and tile look so clean and refreshed. I love how the carpets look after Zerorez had been here. The tile looks new and lighter than it was. Thank you!
Everything the service, The Product & ALWAYS LOOKS AMAZING
I like the fact that there are no harsh chemicals. Also the carpet was soft and clean after the service
I received a great job on my carpets.
Our baseboard and doorway were damaged during the cleaning and then invoice was higher than the original quote. Also sheet rock debris was left everywhere after duct cleaning and then the carpet was simply washed over it and it was left.
Fixing the damage if possible and offering a discount for the extra time and inconvenience.
Technician was on time and very professional. Rugs and area rugs look great and dried quickly.
Very nice job. No after smell of the pets clean like new. Tech was super nice and informative
Our carpet cleaner Rico was very polite and professional and did an excellent job with our carpets. We liked that they dried within about 6 hours even on a cold day.
All the stains and spots are gone now. They did a good job.
He did a great job, but I do still have a spot in my living that didn't come out. He must have been unable to get it out
No soap, quick drying.
The guys were very nice and did a great job. Floors and carpet look great. We will definitely recommend Zerorez.
The people in the Boise Office and the technicians are always professional, friendly, timely and helpful.
Absolutely excellent service and people. Our carpets felt very clean and soft to the touch and smelled lovely. Service was quick and dry time was just a few hours.
very professional and told me what they would be doing and the price and did exactly what they said
I like the resulting cleanliness, whether carpets, floors or upholstery and I like knowing extra soap will not be left on or in anything. I like that the technicians wear shoe covers and masks if you ask them to. I like that they are vaccinated.
The only reservation I have when recommending is keeping in mind that even with all those positives, Zerorez is overpriced for the services provided. If my financial situation were to change for the worse, I would likely not be able to continue using Zerorez and would have to find a less expensive alternative.
Professional and looks great
Hannah did a beautiful job! Very happy with our carpets.
Fast and efficient. But the carpet took over night to dry.
Very easy to book, cleaner communicated well on timing and process and was very nice. And it was really clean!
I have used Zerorez for a number of years and have always come away with a clean carpet.
you do a great job and are always on time and professional.
I’ve used your services before and this time the floors and rugs were pretty wet after. Even the next morning I had wet spots. The best was up and fans on.
Devien arrived early and explained the cleaning process very clearly. He was very professional
and great customer service. Awesome job, and will reccomend to all we know!
very prompt, great job cleaning my leather loveseat, and wood floors,
I love the cleaner and the employees are very helpful and nice.
This is our 4th year utilizing Zerorez. Levi was our tech this most recent cleaning and was prompt, professional and throuough!
it's fast, economical, and easy to schedule.