Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 11709 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 11, 2023 — Rated 10 out of 10 by S.K. Zerorez Boise
What do you like about our products and services?

My carpets look so good! Your technician (Issac?) was very professional and friendly. I will most diffently use your company again!!

Report a concern   January 10, 2023 — Rated 10 out of 10 by Becky Newberry Zerorez Boise
What do you like about our products and services?

We are very pleased with the work done by Travis at our address. He is very efficient and professional, yet shows a genuine interest in our particular situation with our pets. We will definitely choose Zerorez Boise again for our next cleaning needs.

Report a concern   January 10, 2023 — Rated 10 out of 10 by K.F. Zerorez Boise
What do you like about our products and services?

Personal interest of the rep in addressing unique situation in my home re: water remediation and hardwood flooring refinishing.

Report a concern   January 10, 2023 — Rated 10 out of 10 by Jamie Lewis Zerorez Boise
What do you like about our products and services?

The whole process was very smooth and quick. My technician was pleasant and professional and I love my results

Report a concern   January 10, 2023 — Rated 10 out of 10 by T.A. Zerorez Boise
What do you like about our products and services?

Great technician. Very knowledgeable.

Report a concern   January 8, 2023 — Rated 10 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

Pricing and convenience.

Report a concern   January 8, 2023 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

Very thorough and efficient. Always on time.

Report a concern   January 7, 2023 — Rated 10 out of 10 by Beverly Shan Zerorez Boise
What do you like about our products and services?

Professional and prompt

Report a concern   January 6, 2023 — Rated 10 out of 10 by Dodie Birdsall Zerorez Boise
What do you like about our products and services?

I was very happy with the technician and the job he did! I like the Zerorez process and how clean it gets my carpet.

Excellent value!

Report a concern   January 6, 2023 — Rated 5 out of 10 by T.G. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I expected the high traffic areas to be cleaner. The carpet was rough once it dried.

Report a concern   January 3, 2023 — Rated 10 out of 10 by A.A. Zerorez Boise
What do you like about our products and services?

The man that cleaned our carpet did an excellent job. He worked hard at getting it done. He must have had good training. Thank you again Zerorez.

Report a concern   December 31, 2022 — Rated 10 out of 10 by M.R. Zerorez Boise
What do you like about our products and services?

Seems to clean better and dry faster

Report a concern   December 30, 2022 — Rated 10 out of 10 by B.K. Zerorez Boise
What do you like about our products and services?

Ability to clean rugs and upholstery without problems.

Report a concern   December 29, 2022 — Rated 10 out of 10 by C.F. Zerorez Boise
What do you like about our products and services?

Great job and friendly, professional staff. Love that you can book online…that’s what won my business over the other guys. And glad it did because the job was really well done.

Report a concern   December 28, 2022 — Rated 5 out of 10 by R.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The tech. left the door open while working inside my home, he didn’t wear booties and he didn’t shut the front gate once done with job. I had to ask home to close front door as much as possible. He was a nice young man who did take time to explain process. He just needs to remember etiquette!

Report a concern   December 25, 2022 — Rated 10 out of 10 by K.N. Zerorez Boise
What do you like about our products and services?

So easy to schedule online. Tech showed up on time and was very friendly and efficient

Report a concern   December 23, 2022 — Rated 10 out of 10 by B.A. Zerorez Boise
What do you like about our products and services?

Never had a bad tech. They are always so professional and knowledgeable, and the quality is always there for the job done.

Report a concern   December 23, 2022 — Rated 10 out of 10 by Katherine Biddle Zerorez Boise
What do you like about our products and services?

Everything

Report a concern   December 21, 2022 — Rated 10 out of 10 by G.L. Zerorez Boise
What do you like about our products and services?

Great results and technician was helpful getting the most benefit out of the visit.

Report a concern   December 18, 2022 — Rated 10 out of 10 by Michelle Moffett Zerorez Boise
What do you like about our products and services?

We have used Zerorez on at least two other occasions and have always been very satisfied. This time, the technician was not as thorough as he should have been but Zerorez immediately came back and recleaned the couches and did an excellent job. The couches ended up being cleaner than we expected they would be. Thank you for the excellent customer service! We will definitely be calling again when we need furniture our flooring cleaned.

Report a concern   December 17, 2022 — Rated 10 out of 10 by E.B. Zerorez Boise
What do you like about our products and services?

Cody was a very clear communicator and I appreciated his extra touches. Our home feels nice and clean.

Report a concern   December 17, 2022 — Rated 10 out of 10 by Heather Neace Zerorez Boise
What do you like about our products and services?

Loved that it didn't smell like any chemicals, I am very sensitive to synthetic smells so I am really happy the carpets smell like nothing!

Report a concern   December 17, 2022 — Rated 10 out of 10 by Lisa Fritz Zerorez Boise
What do you like about our products and services?

No smell, clean and dried fast. Isaac was Very friendly, professional and efficient. Will definitely recommend!

Report a concern   December 16, 2022 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

Arrived early. Very fast and efficient. Carpets looks great

Report a concern   December 14, 2022 — Rated 10 out of 10 by J.W. Zerorez Boise
What do you like about our products and services?

I thought that Nick was very professional and helpful. He did an excellent job on our carpets and was well informed. He was able to remove a stain that hadn't be removed in prior visits. He helped set up our fans and communicated with us well. He is the best Zerorez employee we have ever had work in our home. I would ask for Nick the next time because I was so pleased with him professional and he was thoughtful and kind.

Report a concern   December 13, 2022 — Rated 8 out of 10 by L.K. Zerorez Boise
What could we do to improve?

I was very happy with the results and with the hard work by my technician Nick.

One issue I did have, which I'm not mad about, I just wanted to let you know that the product that was used on our wood floors (maintenance coat) accidentally got splashed on my dishwasher and my stove. They are stainless steel and I can't get it off. I'm not sure what to use to get it off without ruining the finish. It is also on my countertops from the bottom of the jug of the product was set.

Any suggestions?

Report a concern   December 11, 2022 — Rated 10 out of 10 by Shannon Harman Zerorez Boise
What do you like about our products and services?

I like the quality and price.

Report a concern   December 10, 2022 — Rated 10 out of 10 by T.R. Zerorez Boise
What do you like about our products and services?

Explanation of products and what they do. Professionalism and quality of work.

Report a concern   December 10, 2022 — Rated 10 out of 10 by H.V. Zerorez Boise
What do you like about our products and services?

Punctual, affordable, and Nick was very friendly and courteous. He even called to inform that he'd be able to stop by earlier than anticipated. Overall this was a great first experience with Zerorez and will definitely continue to do business with them.

Report a concern   December 10, 2022 — Rated 1 out of 10 by M.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

It appears the bottom of my cushions were not cleaned as well as they could have been. I found dried food stuck the bottom of one. Plus, while the furniture is cleaner that it was, it isn’t as clean as I had hoped they would be. Maybe it is stained permanently and there is nothing that can be done. I don’t know.


Privacy Policy