Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 6, 2022 — Rated 10 out of 10 by K.F. Zerorez Boise
What do you like about our products and services?

Great friendly service

Report a concern   March 5, 2022 — Rated 10 out of 10 by E.K. Zerorez Boise
What do you like about our products and services?

Travis is the very best.

We will re-enroll our service agreement,and he is a huge part of that decision.

Report a concern   March 5, 2022 — Rated 5 out of 10 by L.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Really seems no different than cheaper carpet cleaning services I have used before. I prevacuumed, moved all my own furniture, Technician was in my house less than an hour. No one walked on the carpet while it dried. Once it dried, I ran my hand across it and my hand was covered in hair. I vacuumed and half filled my vacuum canister. So what did I pay $350 for?

Report a concern   March 5, 2022 — Rated 10 out of 10 by G.W. Zerorez Boise
What do you like about our products and services?

I appreciate the environmentally responsible focus. I've had carpets cleaned and ducts cleaned and both times the experience was very positive.

Report a concern   March 5, 2022 — Rated 10 out of 10 by A.C. Zerorez Boise
What do you like about our products and services?

Great service!!

Report a concern   March 5, 2022 — Rated 10 out of 10 by N.K. Zerorez Boise
What do you like about our products and services?

Very thorough and friendly

Report a concern   March 5, 2022 — Rated 10 out of 10 by N.F. Zerorez Boise
What do you like about our products and services?

They cleaned our apartments super dirty carpets and they look much better!

Report a concern   March 4, 2022 — Rated 10 out of 10 by G.L. Zerorez Boise
What do you like about our products and services?

The young men who show up are always personable and knowledgeable. They do a thorough job.

Report a concern   March 4, 2022 — Rated 10 out of 10 by M.T. Zerorez Boise
What do you like about our products and services?

The people that come do the carpets.

Report a concern   March 3, 2022 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

Technician did an excellent job. He was thorough and professional.

Report a concern   March 3, 2022 — Rated 2 out of 10 by T.A. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The text was very good. He tried to do the shower enclosure and he just couldn't get it clean.. I feel that the carpets are no cleaner then before this process.

Report a concern   March 2, 2022 — Rated 10 out of 10 by B.K.P. Zerorez Boise
What do you like about our products and services?

Micah was absolutely so great

Report a concern   March 2, 2022 — Rated 10 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

The technician was very friendly and professional.

Report a concern   March 2, 2022 — Rated 10 out of 10 by Stephanie Cirrito Zerorez Boise
What do you like about our products and services?

Chemical free!! Hands down that’s my favorite. Also, that they saved me time searching for someone to clean our air vents. The do that too, yay!

Report a concern   March 2, 2022 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

I had my carpets cleaned recently. The technician did an excellent job. He was professional and courteous. I’d recommend Zerorez to anyone!

Report a concern   March 1, 2022 — Rated 10 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

Stephen did a great job, very knowledgeable. Thank you

Report a concern   February 28, 2022 — Rated 7 out of 10 by L.F. Zerorez Boise
What could we do to improve?

Nothing... While my carpets weren't that dirty, I thought they'd look newer once they got cleaned. I think they're just poor quality. The service itself was fine.

Report a concern   February 27, 2022 — Rated 10 out of 10 by P.B. Zerorez Boise
What do you like about our products and services?

Promptness
Courteous staff
Quality product

Report a concern   February 27, 2022 — Rated 10 out of 10 by E.M. Zerorez Boise
What do you like about our products and services?

My carpets look great. Technician was nice and precessional. Thank you!

Report a concern   February 27, 2022 — Rated 0 out of 10 by K.P. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Feels like a super scam. Endless add-ons, sales gimmicks, and not as clean as I've had done before by other companies but more expensive.

Report a concern   February 27, 2022 — Rated 10 out of 10 by Tracy Dunne Zerorez Boise
What do you like about our products and services?

This is my second time using Zeroez and I wouldn't trust any other company to take care of my wool carpet. Their technicians are knowledgeable, friendly and take care when moving about my home. I highly recommend Zeroez!

Report a concern   February 26, 2022 — Rated 3 out of 10 by M.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Your whole Advertising message is about not using chemicals or excessive water. Our carpets were soaked and one room took a couple days to fully dry and is now stiff and crunchy even after vacuuming. It also ended up costing 3 1/2 times what we originally heard as your “special promotion “ It was almost $350 for 3 partial rooms and our carpet is only 9 months old. We had a few spots where our puppy had had little accidents. Not reasonable and we wouldn’t recommend you to others.

Report a concern   February 25, 2022 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

Friendly well informed technicians. No harsh chemicals.

Report a concern   February 25, 2022 — Rated 10 out of 10 by Wendy Little Zerorez Boise
What do you like about our products and services?

This is the second time I’ve used your services. Once to clean my carpet and this time to clean my air ducts. Both times I was impressed with the professionalism of the service technicians, they ensured I knew exactly what they would be doing and what the cost would be. They were extremely careful not to make a mess in the house. When I need these services again, you will be the one I call.

Report a concern   February 25, 2022 — Rated 10 out of 10 by B.J. Zerorez Boise
What do you like about our products and services?

Love the clean feeling of no residue on my bare feet. You’ve been able to get some bad stains out of our carpets, thank you. I will always use Zero Rez

Report a concern   February 25, 2022 — Rated 10 out of 10 by Tom Farley Zerorez Boise
What do you like about our products and services?

Cost, timeliness, and job well done.

Report a concern   February 25, 2022 — Rated 10 out of 10 by Deepa Kamojala Zerorez Boise
What do you like about our products and services?

Great service. Steven was very professional and friendly. I would highly recommend your services to everyone. Thanks!

Report a concern   February 24, 2022 — Rated 10 out of 10 by Chuck Stadick Zerorez Boise
What do you like about our products and services?

They are on time,they call before they arrive, explain process thoroughly and the work is excellent quality.

Report a concern   February 24, 2022 — Rated 10 out of 10 by T.P. Zerorez Boise
What do you like about our products and services?

EVERYTHING.

Report a concern   February 24, 2022 — Rated 10 out of 10 by Lisa DeLuca Zerorez Boise
What do you like about our products and services?

Super easy to book/schedule, very user friendly process including payment process. Good communication from company and friendly employees!


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