- Phone: 208-383-1000
based on 11709 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
In my experience zerorez did not have the same effect on our carpets as previous carpet cleaning companies did. The fluff and look of new carpet wasn't there like my experience with other companies. There was no discernable difference in color post cleaning of my carpet between zerorez and a shampoo/soap/detergent company. I did not notice any difference in drying time either. The zerorez technician did a very quick job of cleaning the carpets, much too quick for me to be confident on a thorough cleaning. I did not see the technician scan for pet urine or vomit stains either (blacklight). The technician was not clean cut as stated on the zerorez website.
As far as toxic free cleaning I am happy about that and would recommend zerorez for that aspect. But for the overall cleaning I'd give it an C rating. Now when you add the high price for the water based cleaning that C rating drops for sure.
The tech did a great job and very professional...
Ray was awesome
Every communication with the company was top notch.
Steve, who came to clean my rug, very nice gentleman, explained everything that he was going to do in detail. In the end, my rug looks beautiful.
Dries faster, no residue and professional.
I love that it is so easy to schedule an appointment and that he was on time. He did a fantastic job and the carpet looks great. I will definitely call when the carpets need cleaning again.
Zerorez has been our go to for carpet cleaning for more than 3 years. We love the professionalism and attention to detail your technicians do each and every time. The technician was great! He is friendly, kind and communicated everything really well. Thanks so much!
I use your products for my 94 year old Mom in Idaho Falls too.
Competent employees, good service, doesn't smell toxic.
Always great service providers. Carpets are clean. Easy scheduling.
Good service.
We love the friendly service and easy to book. They do a great job too!
Great service! Floors clean and dry in a reasonable time.
Friendly and professional technicians. Reliable and honest. Particular want to call out Jacob who really was very helpful and knowledgeable. Love all the products that are use to clean and protect my carpet. Carpet looks wonderful after the service has been completed and I am very satisfied.
On time appointment.
Technician knew his product.
Did an outstanding job.
All
On time (actually early), friendly, thorough!
Had a little problem with the last carpet cleaning (have used them 4 times) called them and they came right out the next day and corrected the problem. Great service!
Friendly knowledgeable and efficient.
Showed up on time, friendly service, floor looks good.
Efficient personnel; arrived on time; did a good job on the carpet; explained what we need to do post cleaning!
Very, very satisfied. The gentleman who did the process was polite and did a fantastic job. I will be recommending Zerorez.
I have been a little disappointed by the results of the last two appointments. Maybe we just had a really great tech this first time we received service or maybe what we needed done just wasn’t the right fit. Two appointments ago it was an area rug and sofa. This last appointment was a shower stall. I have been using your services for clients. Not sure what to do.
I highly recommend this company to anyone in need of carpet cleaning. They are not only professional but also friendly, caring, on time, and go above and beyond service requested. I have them once a year for 4 years now and will again next year. Thank you Zeorez!
I booked online and you overcharged me. It was suppose to be 23 percent off.there are many spots. I told the technician he said to call and have zerorez come back instead of redoing the problem. Come back and redo the Spots and redo the invoice
Our carpet looks amazing. Service was excellent - very professional!
Do such a great job! Highly recommend 😁
My clean carpet.
I loved being able to set up a time for you to come without having to answer a ton of questions. He came on time, we agreed on what level of clean I was wanting and then he got to work. He did a great job. Did what he said he would. He even honored a coupon that I had that didn't exactly match my situation. That saved me some money.
I love how professional and thorough your services are, along with the education about what is being done and how to maintain our flooring long term.
We had the same technician both years we've used Zerorez, that is always reassuring. Sebastian was professional and efficient and our really old carpet and our newer carpet look great. I was also so happy to be on their call-back list from the previous year.