- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to make an appointment. I love how clean you get my carpet.
Professionalism, they listen, efficient and did a great job. Highly recommend and have done so already.
Friendly helpful worker. Informative & very professional. Removed a major ugly stain in our main family room.
I cannot be without the zero stink water with my Yorkie. It works better than any product I have used. My carpets were beautiful when cleaned.
Thank you
Cleaning technician was very knowledgable in all services; was very pleasant and friendly! Did a great job on our carpets too!
Your service was prompt. Your worker was friendly.
The technician was very prompt and courteous. He did a great job and explained everything in a way that I completely understood. I was very impressed by how quickly you could get me scheduled. I would recommend your company to anyone! Thanks.
WE HAVE NEVER BELIEVED IN CARPET CLEANING DUE TO THE FACT THAT THERE IS USUALLY SOAPS USED AND THEY LEAVE A RESIDUE. THE RESIDUE ALLOWS THE CARPET TO GET DIRTIER FASTER, THUS NECESSITATING MORE FREQUENT CLEANINGS AND ON AND ON AND ON.
WITH ZEROREZ THERE IS NO RESIDUE. THEY DO NOT USE SOAPY CHEM'S. THEREFORE, CARPETS STAY CLEANER MUCH LONGER. YOUR CARPET IS HAPPY AND YOU ARE HAPPY!!!!!
LEWIS AND BARBARA ISBELL
EAGLE, IDAHO
qiuck and complete
Clean with no residue and great, friendly service.
Nick did a great job! Carpet looks great! If there was dirt or stains, he got it out. There is no left over product odors. Definitely will have them come back in the future.
Thank you
Malheur ESD
Your tech did a great job!
Zerorez does a fabulous job with our carpets. Their representatives are always professional, efficient and educated on all products. Always 100% satisfied with the service.
Like that carpets and couch look and feel fluffy and like new
Friendly competent staff who explain what they are going to do and how to care for my carpet.
Your employees are worth more than the products & services you provide. They are always well-mannered, courteous and very knowledgeable. They share tips and recommendations so you can maintain your carpeting and furniture in good condition as long as possible.
Every rep I've had the pleasure with providing service has been exceptional. Will continue to do business with!
I like the non toxic cleaning solution. Plus, the excellent service people. Carter did a superior job even better than Sebastin. I have used Zerorez at least five times. My rugs, despite being old look great after Zerorez is here!!!!!
Employee talks us through the process, answers our questions. He showed us where the dog pee was under a florescent light. He did what he could and said it may be enough. Another treatment might be beneficial later or get a new carpet.
Timely and friendly services. My older carpets look great!
great service. Tech, was very professional ... needs a raise!
Cleaned but no chemical smell
I have had zerorez clean my carpet the last 4 years. I love how quickly my carpets dry and they feel softer. Even the matted down, high traffic area is soft and fluffy again.
Our technician, Justin, was terrific: personable, thorough, communicative, and professional. He represents your company very well.
The cleaning is very good and the service is excellant.
I would say the main thing that disappointed me was the thought that my carpets would be clean and not smell bad/funny and that the extra area I paid extra to have cleaned smelled worse after both cleanings to it.
The carpet guys were great and customer service was not an issue.
My carpets have a weirdly dingy odor to them and I have vacuumed at least a dozen times since to try and get everything up. They did state that it would need to vacuumed but I thought it would at least dissipate by now.
One area in a bedroom was soiled by my cat before he died and that I paid 200 extra dollars to have extra treatment. It was less than a 5 by 5 section and smelled worse after each treatment than it did before.
I was very pleased. The service man was knowledgeable, friendly and did a fantastic job!
Measure room size and tell the customer it will be an extra charge for the oversize room before cleaning not at the end.
Everything about zerorez was perfect! Easy scheduling with helpful follow up. Jordan was professional and courteous and our carpets look awesome! Would absolutely recommend!
On time, estimate of services holds up, great cleaning job, professional techs.