Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11492 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 27, 2022 — Rated 5 out of 10 by G.F. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I vacuumed the carpets today and there was a lot of dirt and dog hair picked up from the carpet just after a half of a day of being cleaned

Report a concern   October 27, 2022 — Rated 10 out of 10 by Denita Huntsinger Zerorez Boise
What do you like about our products and services?

The technicians did a super job. They discussed everything with me. They proceeded to go through with a black light, to see what spots were in my carpet.Then thoroughly cleaned my carpets. They were extremely professional and very nice to deal with. They answered every question I asked.
Thank you for a beautiful job well done!

Best,

Denita

Report a concern   October 26, 2022 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

Pre treatment was brushed in on heavy traffic areas. It really seems to have helped.

Report a concern   October 25, 2022 — Rated 10 out of 10 by H.O. Zerorez Boise
What do you like about our products and services?

Great and do a great job

Report a concern   October 24, 2022 — Rated 10 out of 10 by Jodee McDowell Zerorez Boise
What do you like about our products and services?

Your technician really worked to get the stains out - carpet looks great

Report a concern   October 24, 2022 — Rated 10 out of 10 by D.H. Zerorez Boise
What do you like about our products and services?

I was impressed that my technician came out again to make sure I was happy with the job and redid the traffic areas until they were as clean as the rest of the carpet.

Report a concern   October 23, 2022 — Rated 8 out of 10 by R.P. Zerorez Boise
What could we do to improve?

Was supposed to hear from the owner about color matching stained areas but he didn’t respond to several left messages. Would be nice to hear back as to when this is going to be addressed

Report a concern   October 23, 2022 — Rated 10 out of 10 by Suzi Carpenter Zerorez Boise
What do you like about our products and services?

Love your Topical enzyme treatment and your service techs are always informative and professional. You guys are the best!

Report a concern   October 23, 2022 — Rated 10 out of 10 by N.H. Zerorez Boise
What do you like about our products and services?

I called to request cleaning for two wall to wall rugs in our home. They had an opening for the next day. Technician, Sabastian, had a opening earlier in the day we were scheduled so he called to see if we would be interested in an earlier time. We agreed. He arrived on time. He was courteous, had a professional attitude and was friendly. He checked the rugs first asking about any issues such as did we have pets, described all options available, described what he was going to do and answered questions. The price he quoted was very reasonable. He first placed bumpers on the corners of all the walls to protect them from their hoses. He was very thorough. No unpleasant chemical smell. The rugs look great. Very pleased.

Report a concern   October 23, 2022 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

Eco friendly products and quick scheduling

Report a concern   October 23, 2022 — Rated 10 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

The job is always very thorough. The technician explains in detail what each thing costs and the benefit of each.

Report a concern   October 22, 2022 — Rated 10 out of 10 by L.L. Zerorez Boise
What do you like about our products and services?

Very thorough & professional service.

Report a concern   October 22, 2022 — Rated 10 out of 10 by T.J. Zerorez Boise
What do you like about our products and services?

The variety of services.

Report a concern   October 22, 2022 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

Even though my carpet is old, and I had dogs, the cleaning makes a huge difference. Steve did a great job!

Report a concern   October 21, 2022 — Rated 10 out of 10 by Deborah Park Zerorez Boise
What do you like about our products and services?

The tech was professional and friendly. He did a great job. The product and application is terrific!

Report a concern   October 21, 2022 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

How fast it dries

Report a concern   October 21, 2022 — Rated 10 out of 10 by Kitty Nordstrom Zerorez Boise
What do you like about our products and services?

Non-chemical cleaning, just water. Dries fast, no residue, friendly technician.

Report a concern   October 20, 2022 — Rated 10 out of 10 by Karen Scott Zerorez Boise
What do you like about our products and services?

My carpet looks refreshed and smells clean. It is 5 years old and a light fleck. It gets worn hard with my goldendoodle but every time you clean my carpets they look amazing.

Report a concern   October 20, 2022 — Rated 10 out of 10 by S.G. Zerorez Boise
What do you like about our products and services?

The worker explained all he would be doing and was very thorough. He did a great job on the carpets and we were very pleased. We will be using Zerorez again.

Report a concern   October 20, 2022 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

Great service

Report a concern   October 20, 2022 — Rated 10 out of 10 by Steve Lehman Zerorez Boise
What do you like about our products and services?

Clear communication about when the technician would arrive, what he would do and how much it would cost. Great job.

Report a concern   October 20, 2022 — Rated 9 out of 10 by P.M. Zerorez Boise
What do you like about our products and services?

My tech was very kind and did a good job. I do however wish he would have left the fans on for a little bit longer.

Report a concern   October 20, 2022 — Rated 10 out of 10 by Linda Stenpzel Zerorez Boise
What do you like about our products and services?

Carpet looks clean. He was fast and I will have you back.

Report a concern   October 19, 2022 — Rated 10 out of 10 by N.P. Zerorez Boise
What do you like about our products and services?

Chemical-free!

Report a concern   October 19, 2022 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

No harsh chemicals & nice scent

Report a concern   October 19, 2022 — Rated 10 out of 10 by DaLyn Greer Zerorez Boise
What do you like about our products and services?

Zerorez is quick, thorough and easy to work with. Highly recommend them.

Report a concern   October 18, 2022 — Rated 10 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

Overall they do a great job and you do not have to deal with a wet carpet. They have an excellent hardwood floor cleaner...does a great job on cleaning and spotless.

Report a concern   October 18, 2022 — Rated 7 out of 10 by A.G. Zerorez Boise
What could we do to improve?

The cleaning does not get things as clean as would like. Appreciate the limited chemical use but would still like better results.

Report a concern   October 18, 2022 — Rated 6 out of 10 by D.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

There were several spots left on my carpet after the cleaning. I used a clean white wet cloth and they came right out when I rubbed them. I f need to remove all the spots before the cleaning, I may need to find another service.

Report a concern   October 17, 2022 — Rated 3 out of 10 by N.P. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Carpet in hallway and guest bedroom is damaged from where the tech cleaned.


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