Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 23, 2022 — Rated 10 out of 10 by K.K. Zerorez Boise
What do you like about our products and services?

Micah and his partner did a great job. I forgot to tip him. Can I do so now?

Report a concern   March 23, 2022 — Rated 10 out of 10 by M.C. Zerorez Boise
What do you like about our products and services?

You guys do a great job

Report a concern   March 23, 2022 — Rated 10 out of 10 by B.K. Zerorez Boise
What do you like about our products and services?

Always great quality and customer service.

Report a concern   March 21, 2022 — Rated 10 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

It was dry sooner than any other company I have used. The service man work extra hard on cleaning my chair. He said he would work on it until I was satisfied.

Report a concern   March 19, 2022 — Rated 10 out of 10 by M.C. Zerorez Boise
What do you like about our products and services?

They do an excellent job. Very nice people to work with. I have recommended Zerorez to many people. Thanks

Report a concern   March 19, 2022 — Rated 5 out of 10 by C.F. Zerorez Boise
How did we disappoint you and what can we do to make things right?

we still have some pet odor after the cleaning.

Report a concern   March 17, 2022 — Rated 10 out of 10 by Peggy Herman Zerorez Boise
What do you like about our products and services?

Very professional, on time, good results from cleaning/treating odor. I’ve used Zerorez twice, and I will use them again in the future. I recommend Zerorez.

Report a concern   March 16, 2022 — Rated 10 out of 10 by Ashley Peterson Zerorez Boise
What do you like about our products and services?

Great response time, professional, detailed work, great customer service, and responsible rates

Report a concern   March 16, 2022 — Rated 9 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

It all just works.

Report a concern   March 16, 2022 — Rated 10 out of 10 by Peggy Bosely Zerorez Boise
What do you like about our products and services?

Making an appointment was easy, fast, service was prompt, on time. Technician fully explained my options and prices before he began working so there were no surprises. This was the first time I used Zerorez and I was extremely happy with the results! No chemical smells or overpowering scents just very clean carpets and upholstery. I also entrusted them with a family heirloom area rug and am excited to see how that cleans up! Technician was very courteous, pleasant, thorough and got the work done quickly.

Report a concern   March 16, 2022 — Rated 10 out of 10 by Jessica Mortensen Zerorez Boise
What do you like about our products and services?

Service is excellent and the employees are very friendly and professional.

Report a concern   March 16, 2022 — Rated 10 out of 10 by J.T. Zerorez Boise
What do you like about our products and services?

Rico was professional and direct. He answered all my questions and didn’t hide facts or costs. The carpets look amazing and I’m thrilled that spots from an old dog are finally gone.

Report a concern   March 16, 2022 — Rated 10 out of 10 by Barbara Buich Zerorez Boise
What do you like about our products and services?

Very professional, very careful.

Report a concern   March 14, 2022 — Rated 10 out of 10 by Angie Loefler Zerorez Boise
What do you like about our products and services?

Reasonable prices

Report a concern   March 14, 2022 — Rated 10 out of 10 by T.R. Zerorez Boise
What do you like about our products and services?

Awesome service and products. Dog hair was taken out and carpet felt clean.

Report a concern   March 13, 2022 — Rated 8 out of 10 by B.C. Zerorez Boise
What could we do to improve?

Inform clients in advance that carpets may stretch and “hump up” in some locations.

Report a concern   March 13, 2022 — Rated 1 out of 10 by T.F. Zerorez Boise
How did we disappoint you and what can we do to make things right?

My carpet is less than 2 yrs old and very expensive/plush carpet. i questioned about the wetness as i made the apt. they said 4 hrs. My carpet was still wet after 24 hrs and we could not open up the house - too cold. I waited to vacuum several days to make sure it was 100% dry but when i did, the carpet still looks dirty in the walk areas and some darker spots (confirmed not animal urine) are still visible. I paid extra for the top coat to be added (not sure if it helps but thought i would try) and prior to the tech leaving, there were areas that needed cleaned again, but then he left, the top layer didn't get put back on an those areas still look dingy. i would like a call back from a supervisor as i feel like i waisted my money and time.

Report a concern   March 12, 2022 — Rated 10 out of 10 by Randy Ford Zerorez Boise
What do you like about our products and services?

No pressure sales, provided direction and recommendations for our needs

Report a concern   March 11, 2022 — Rated 10 out of 10 by Mike Wirtz Zerorez Boise
What do you like about our products and services?

Professional service and friendly technician.

Floors look and smell clean.

Report a concern   March 11, 2022 — Rated 9 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

Friendly, fast, efficient, careful.

Report a concern   March 11, 2022 — Rated 10 out of 10 by N.E. Zerorez Boise
What do you like about our products and services?

Dominic was terrific, helpful and efficient.

Report a concern   March 11, 2022 — Rated 10 out of 10 by Michael & Sheryl Hillman Zerorez Boise
What do you like about our products and services?

We’ve used many carpet cleaning services down through the years. Most satisfied with the Zerorez process.

Report a concern   March 11, 2022 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

Excellent job. Our carpets are beautiful and it was done very quickly. Overall a very professional job. We're very happy.

Report a concern   March 9, 2022 — Rated 10 out of 10 by L.L. Zerorez Boise
What do you like about our products and services?

Good service and reliability and CLEAN carpets

Report a concern   March 9, 2022 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

I recently had my heating ducts cleaned. I was very pleased with the professionalism of Victor and the job he did. He was also consciousientious of not scraping my walls of furniture with his equipment. I highly recommend Zerorez and I already have them scheduled to return to clean my carpets.

Report a concern   March 9, 2022 — Rated 10 out of 10 by C.C.M. Zerorez Boise
What do you like about our products and services?

We love Zerores, our carpets are always so cleane and look brand new when they finish. The young man who did our carpets was Professional and caring about his work. We have had this company clean our carpets and furniture for over 5 years and we will continue to do. Thank you for your great work.

Report a concern   March 9, 2022 — Rated 10 out of 10 by K.E. Zerorez Boise
What do you like about our products and services?

Fast and efficient

Report a concern   March 8, 2022 — Rated 9 out of 10 by K.V. Zerorez Boise
What do you like about our products and services?

Technicians do a great job and are friendly.

Report a concern   March 7, 2022 — Rated 10 out of 10 by Rickie Sautebin Zerorez Boise
What do you like about our products and services?

Our technician Dominic

Report a concern   March 7, 2022 — Rated 10 out of 10 by P.F. Zerorez Boise
What do you like about our products and services?

Very courteous and always works hard to do an excellent job.


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