Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 27, 2022 — Rated 10 out of 10 by Colleen Huffman Zerorez Boise
What do you like about our products and services?

Because Justin did SUCH a good job on my couch he showed me how different my huge 8 x 10 rug would look if he also did my beautiful but DINGY rug. Of course I said "YES" to having him come by and do that and a few other high traffic rugs. NIGHT AND DAY difference! You are THE BEST carpet cleaning product I have ever seen. However, it also comes down to the awesome technician and BOOM, with Justin as your tech...you have a perfect, perfect combo for fantastic results and even BETTER service. Justin has so much passion for his career it's amazing. THANK you for everything!!!! Colleen H. Boise

Report a concern   April 27, 2022 — Rated 9 out of 10 by S.Z. Zerorez Boise
What do you like about our products and services?

Showed up and called, very prompt.

Report a concern   April 27, 2022 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

Justin was great!

Report a concern   April 25, 2022 — Rated 10 out of 10 by C.M. Zerorez Boise
What do you like about our products and services?

Always a great experience and techs always do a great job. They ensure I'm happy with the service provided before they leave. I appreciate their attention to detail.

Report a concern   April 25, 2022 — Rated 10 out of 10 by Carolyn Anderson Zerorez Boise
What do you like about our products and services?

We appreciated the professionalism of the young man who cleaned our bedroom carpet after a leak from our humidifier. He worked diligently to clean and remove the water stain. He did have to come back and treat it the second time and made sure it was dry and the stain was gone. They do a great job and I recommend them highly. They have cleaned for us before too.

Report a concern   April 25, 2022 — Rated 10 out of 10 by N.M. Zerorez Boise
What do you like about our products and services?

Carpets look and smell fantastic

Report a concern   April 23, 2022 — Rated 1 out of 10 by C.T. Zerorez Boise
How did we disappoint you and what can we do to make things right?

All the follow up is annoying and you offer a 20% off follow up work within 14 is annoying when I paid for a premium service already.

At least target it toward the plan b service or somthing

Report a concern   April 22, 2022 — Rated 10 out of 10 by Betty Ostyn Zerorez Boise
What do you like about our products and services?

The gentleman that came was very professional and my carpets look great

Report a concern   April 22, 2022 — Rated 10 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

My carpets are really clean after having Zerorez. One room of carpet was really dirty and it came out looking good.

Report a concern   April 20, 2022 — Rated 10 out of 10 by Carol Kraay Zerorez Boise
What do you like about our products and services?

Great workers and clean carpets!

Report a concern   April 20, 2022 — Rated 10 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

The carpets were not left very wet. They finished drying quickly and look fabulous.
Another vacuuming and they looked even better. The workers were kind and courteous.
Very attentive to not dinging or scratching the furniture with their corner guards.
They were on time and worked hard and brought the finished cleaning time in just over
an hour. Very impressive and I’ll make sure and recommend this company to others.
Thank you for clean carpets!!

Report a concern   April 19, 2022 — Rated 10 out of 10 by Velma Howell Zerorez Boise
What do you like about our products and services?

No chemicals, fresh smell and great cleaning. Travis was very knowledgeable, professional, hard working and polite. Will definitely be using Zerorez again.

Report a concern   April 19, 2022 — Rated 7 out of 10 by M.L.M. Zerorez Boise
What could we do to improve?

Thank you for coming out to fix the issues, very happy now!

Report a concern   April 19, 2022 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

Pleasant staff, on time and professional.

Report a concern   April 18, 2022 — Rated 10 out of 10 by Colleen Huffman Zerorez Boise
What do you like about our products and services?

Oh my GOODNESS, what can I say about those two, Mike and Travis. Absolutely, hands down the BEST carpet cleaners I have ever had in my entire life (I'm 61, TODAY, and I'm writing this review on my Birthday!)
I couldn't believe the knowledge that Mike has about carpets and solutions and just about everything. And you talk about passion...Travis just LOVES what he does and loves actually seeing his results. He had to have worked on my couch for at least and hour. We took before and after pictures and its incredible. The couch looks BRAND NEW!
I will ALWAYS, and with MY passion, HIGHLY recommend Zerorez and …ask for Mike and Travis too!

Report a concern   April 17, 2022 — Rated 10 out of 10 by Maren Ou Yang Zerorez Boise
What do you like about our products and services?

Every time we have used Zerorez, the employees have been polite, professional, and efficient. They take care while cleaning the carpets by putting protectors on the corners throughout the house where the hoses might scratch or leave marks. They have always worn protectors on their shoes. Nothing to complain about. Their service has always been simple and straightforward and they get the job done, often being able to come out a day or two after calling them for an appointment.

Report a concern   April 17, 2022 — Rated 10 out of 10 by S.C. Zerorez Boise
What do you like about our products and services?

Great job! My carpets look great. The technician was knowledgeable, thorough and efficient. I also appreciate the referral for getting my carpets stretched before cleaning. Thank you.

Report a concern   April 17, 2022 — Rated 10 out of 10 by A.P. Zerorez Boise
What do you like about our products and services?

The carpet serviceman was very professional and kind. He worked really hard and did an excellent job. He also suggested that I have my stairs cleaned which was a great recommendation they look so good. I am so pleased with the entire process and my carpets look fabulous. I Highly recommend this company. I will always use them in the future. 10 points out of 10. Thank you! First name removed

Report a concern   April 16, 2022 — Rated 10 out of 10 by M.A. Zerorez Boise
What do you like about our products and services?

It was quick and the service man did NOT pressure me to add on to services that I had already agreed to.

Report a concern   April 16, 2022 — Rated 10 out of 10 by Dave Fisher Zerorez Boise
What do you like about our products and services?

Results were great, product left no residue, staff was professional and clear about expectations.

Report a concern   April 16, 2022 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

the guys were very professional and friendly. The carpets look great.

Report a concern   April 15, 2022 — Rated 0 out of 10 by M.L.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Since the carpet has dried you can't really tell it was ever cleaned. High traffic areas and pet areas look just as they did before the carpet was cleaned. We have used ZeroRez h
exclusively for our carpet cleaning for years and our carpets have never looked this bad after a cleaning. I'm not sure the technician paid much attention to detail as this was the fastest carpet cleaning we have ever had compared to other cleanings in the past. I would like a different technician to come out and touch up the high traffic and pet areas please.

Report a concern   April 14, 2022 — Rated 10 out of 10 by R.B. Zerorez Boise
What do you like about our products and services?

over the years we have hired many companies to clean our carpets. We will never use any company other than Zero Rez ever!!!!!!! Hands down, they get your carpets clean and their employees are fast, polite, very competent. We highly suggest you check them out. You won't be disappointed!!!

Report a concern   April 13, 2022 — Rated 10 out of 10 by S.E. Zerorez Boise
What do you like about our products and services?

Reliable and friendly service

Report a concern   April 13, 2022 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

No residue and quick drying.

Report a concern   April 13, 2022 — Rated 10 out of 10 by B.B. Zerorez Boise
What do you like about our products and services?

You show up on time and do a great job. Thanks!

Report a concern   April 12, 2022 — Rated 10 out of 10 by Sara Parker Zerorez Boise
What do you like about our products and services?

No chemicals, affordable ,good service.

Report a concern   April 12, 2022 — Rated 10 out of 10 by L.M. Zerorez Boise
What do you like about our products and services?

I liked the timely arrival and the quality of work. I especially enjoyed the technician Cory.

Report a concern   April 11, 2022 — Rated 1 out of 10 by L.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

This is the second time we used zerorez. The first we were very happy and that is why we went this direction again. We have dogs and realize they pee in the house, that has not changed in the 14 years I have lived in the home. Last time the carpet was dry in a matter of hours and we put the furniture back. This time it is still wet in spots and we have had the heat up and fans running to dry it out. didn't feel it came out as clean this time as last either. Just very disappointed and will probably go in a different direction next time.

Report a concern   April 11, 2022 — Rated 10 out of 10 by Connie Hunter Zerorez Boise
What do you like about our products and services?

Levi's represents his company quite well. He articulates responses professionally to our questions and his top-notch customer service.


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