- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the service was fine.
Zero residue! The carpets stay cleaner longer and don’t attract dirt. We add the protectant to the heavy traffic areas and this seems to help prevent the carpet from holding the dirt. We have used Zerorez exclusively for many years and have found them to be the best. Not always the cheapest, but you get what you pay for.
Fantastic job! The carpet looks so much better, and it has dried within a reasonable amount of time.
The $17.00 environmental fee seems like kind of a rip-off. Does it really cost that much to properly dispose of the dirty water from three rooms in my house? That fee seems quite steep on top of everything else.
Thank you
Great service
Quick and effective
i already gave positive feedback earlier. :)
I’ve had my carpets cleaned twice now from Zerorez—specifically to treat a pet-caused problem area. In spite of clearing the room and addressing that straight away, the smell persisted. When I called to say that was still an issue, I was charged for another visit for a stronger treatment. During that visit the team member pointed out areas that were missed previously and said with a different treatment it would be resolved. Unfortunately I’ve used my full budget to have it treated, but it just smells stronger and worse than before.
Not as good as the other instances we have used 0rez. Guy was here less than an hour to clean a 12x24 family room a hallway.and 2stair ways. We were disappointed.
No harsh chemicals. Friendly employees.
This service was for my client and she was very happy. Thank you!
Upholstery cleaning
Fantastic work!!
Anthony was amazing! Great results
Rico is a great representative and technician for ZEROREZ!
Polite, respectful, knowledgeable, efficient, listened and answered questions without hesitation, and professional describe Rico and the quality of the work he did in cleaning our carpets.
We have appreciated and have recommended the ZEROREZ process to several other people.
It is a match set with technicians like Rico.
Nick the technician was very knowledgeable. He made sure all my questions were answered & I understood the process. He did an excellent job! We will definitely use zerorez again.
We were very happy with what was done. You could let people know beforehand just how much time will be needed for the carpet to dry completely. We were able to stay off the carpets, but I could see where there might be times when we might not have been able to do so. A heads up prior to carpet cleaning day would be helpful.
The tech was great! He did an amazing job of explaining the services and what to expect. He was thorough but also quick and very efficient. I will definitely be using ZeroRez again and will recommend!!
Micha was great! He worked very hard, was respectful and professional. It’s important to me to have nontoxic products used in my home.
Justin removed stains that two precious professional services were unable to remove. Great service, very helpful.
Mike was very friendly, prompt and thorough.
The gentleman that came out was very professional and nice. Plus did an excellent job
The technician explained how Zerorez is different than other carpet cleaning processes. He was also a very nice young man who seems to know his stuff about carpets. Thanks to Stephen.
Robert did great job and we would recommend him again. My carpeting looks great.
Carter did a great job and checked in with me often to approve his work. He explained the process from the beginning and even helped me figure out how to manage customer flow since we were still open while he was cleaning. He showed me his work on a final walk through, and told me where he had to spend a little extra time so I could be mindful of those places in the future.
Carpet was still pretty wet the next day in some rooms
Technican was very nice.
Fast and efficient
We have used you a few times now and you always do a great job and are very professional and informational. Victor did a great job!
The carpet tech who cleaned our office did an absolutely fabulous job! Our carpet had been thru the ringer and we didn't have very high expectations for how it would turn out. We have never had our carpets cleaned this well before by any other company and even once by Zerorez before. Our carpet tech really put in the effort to do a great job!! So impressed, we will definitely be scheduling with Zerorez next time. And the cost compared to other bids we received was very affordable.
Our tech Anthony was awesome and the difference in our floors was immediately obvious. Thank you!
Prompt service person. No residue in carpets. All looks good.