- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I think the Zerorez process is hard to beat! I haven’t used another carpet cleaning company since I first became acquainted with their methods shortly after the company began business in Boise many years ago. I don’t hesitate to recommend them!
You are always super good about keeping in touch and being on time
Your technician was very polite and knowledgeable. I was impressed with him and the carpet cleaning.
Dominic did a great job, our carpets have never looked better since switching to ZeroRes. As a conservation organization I also love that they filter and reuse the waste water. Which is a win for Boise!
I appreciate your promptness, and my tech was very considerate. He listened to my concerns. My carpet looks great.
Nick was quick and efficient. The few stains I had on my carpet are now gone. It is soft and looks amazing.
We vacuumed the carpets the day after you cleaned them with a Hyla water filter type vacuumed. The amount of hair and solids (dirt, filth) was as if the carpet had not been cleaned at all. What you did cannot be called a carpet cleaning.
First name removed H. Last name removed
Carpet in my front bedroom stinks like wet dog even after the carpets dried
I understand that furniture doesn't need to be off the carpet because of your process, but it makes me feel better if it is so it can dry thoroughly without anything in the way and I feel like my technician didn't want to help me with that. (I couldn't move the couch myself.)
In addition, he wore his shoes on the carpet without booties...then when he did wear the booties, he wore them out to the van and back. Kind of defeats the purpose of wearing them.
Otherwise, I really do think he did a good job and my carpets look nice.
Very professional, looks great!
The tech was very professional and informative. My carpets looked awesome.
❤️
Our technician was friendly, informative and knowledgeable about the service. He was thorough, and spent sufficient time to provide an excellent cleaning.
We were generally quite pleased with the results.
Consider offering loyalty or rewards discounts.
Carpets looked great and dried fast. Dominic did a great job
we are so impressed with the job that Wes did for us on our carpets. he didn't try to get us to do more than what was needed. he was very respectful and courteous. We learned a lot from him educating us on the whole ordeal. we will definifely use Zerorez again. we will tell our friends and family that flip houses a lot besides their own to use Zerorez.
You guys were great to work with! Ya am so thankful I had my carpets cleaned… you did an amazing job and I highly recommend!
The young man did a great job and was very polite and explained the process very well.
Anthony was very courteous, friendly, and thorough. He did a very good job.
Great results. Rico, our friendly, knowledgeable technician did a great job. We will continue to call Zerorez for our cleaning needs.
Appreciated all the hard work Dominic did in our home. Clean carpets, ducts, tile flooring and hardwoods. Great attention to detail.
Levi did a great job and very happy with the results!
Zeke is amazing! He did such a good job explaining things to me that Zero Rez is my new carpet cleaner!
I like that you don’t use chemicals
Quote was a great deal off from actual bill.
Got a courtesy call 20 min before the technician arrived. He was on time, explained everything throughly, was quick and efficient and very professional.The pretreatment smelled really good and the carpet dried quickly, fluffed up and smellsgreat
Our dog had an accident in one of our bedrooms, we cleaned it up immediately and scheduled Zerorez to come out the next morning. There were still stains from dog feces and still smelled after the cleaning. We called and let Zerorez know, they sent another technician out the next day and this technician had an attitude about being here to redo the carpet clean and would’ve left without re-cleaning if I hadn’t insisted. Even after the second clean there are still stains.
Nick was awesome!!
Excellent service all the way around! Couldn’t be happier.
I’ll be a life long customer for sure.
Thank you
The Zerorez employee worked hard, did a good job, and was very helpful. I would use them again.