- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great experience. Easy to schedule online. Tech called ahead, did a great job explaining process.
They were very professional and efficient! They were able to come a little early, which worked out great!
Travis did an amazing job on our dirty carpets. Wow. Each step of the way, he explained what he was doing and why, and he carefully reviewed the costs with me. Thanks you!
Service was great. I am annoyed with how many emails and phone calls I’ve received before and after the service. I got follow up phone calls after I scheduled it to either remind me that I literally just scheduled it. And the emails were just as bad.
The service person (Travis) was very polite and timely. He did a great job and the majority of the carpeting and rugs were dry within a few hours.
Excellent Service from the Tech Levi. On time and friendly. Very knowledgeable and informative.
Difficult carpet job came out better than expected. Will use other services in the future.
I like that you don't use soap! 😀
Your technician was very good he explained everything very carefully and did a great job with the cleaning
Dominic is an excellent technician - he's personable and communicates the cleaning process clearly and relevant info without being asked. We're confident that we will want him again.
professional person arrived and explained the procedure. carpets looked great when he was done.
Justin was amazing! He explained cleaning and products with knowledge. The carpeting is 24 years old much with pet stains and smell. He did an incredible job.
Shelley Axtell
The customer service was great! The technician was on time, explained everything carefully, took care of my home and it was well worth the price in my opinion.
Technicians explained the process thoroughly and made sure stains on our upholstery were removed (applied another coat of product to some spots) before leaving - extremely conscientious and dedicated to doing an excellent job
I really appreciated Justin and the work he did at my house. He listened to my concerns about how the hallway takes forever to dry and took extra steps to improve that and I have never had it dry so fast. Very thankful! He also took time to answer questions and give other advice.
Overall, you folks are courteous, on time and make every effort to be respectful on my house and furniture.
Fantastic results!! Excellent service.
Prompt, called ahead. Paid attention to detail.
Cleans without toxic chemicals
We like the fact there is no sticky soap residue left over, just clean clean carpet.
Victor he was professional, friendly, and honest. Doesn't get much better than that.
The technician was honest, friendly, and did a great job.
Tech did an amazing job!!!!
Some pet areas that were treated were trenched when the tech left. After more than 36 hours the areas were still damp and now looked as though a bucket of dirty water was poured on my carpet and left a stain. The tech is here now and trying to say these are areas he missed and that the urine came up from the carpet. Again, these were areas he did treat and left the carpet very soggy when he left. Some of these areas are now almost 10 times the size of the original spot. We had to watch a small dog while a family member was in the hospital and there is absolutely no way the dog left spots that large.
Nice job, dries fast. Good tech.
Excellent customer service and wonderful technicians
Dominic from Zerorez cleaned my carpets last Friday. What an EXCELLENT job he did! One room required extra work with special treatments for kitty accidents. Dominic worked very hard on that room and the results are great! He then cleaned the remaining carpets throughout and they're so clean & fresh! I told Dom right away that I wasn't interested in speed cleaning; rather, I wanted thoroughness & an excellent job. He came through 100% while still finishing the job within his allotted time slot. Great work, Dominic! Thank you!
It cleans wonderfully without a tone of overbearing orders.
Levi did a great job and we really appreciated how much cleaner our ducts and carpets were.
The gentleman that came to our house and was very professional and respectful.
Friendly, punctual and did a decent job.