Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 10, 2022 — Rated 10 out of 10 by Jenn Gruber Zerorez Boise
What do you like about our products and services?

Easy to schedule, good communication and quick service.

Report a concern   August 8, 2022 — Rated 10 out of 10 by R.W. Zerorez Boise
What do you like about our products and services?

Very polite and professional staff. My carpets always look like new when they're finished.

Report a concern   August 8, 2022 — Rated 10 out of 10 by C.F. Zerorez Boise
What do you like about our products and services?

Easy, professional and great results.

Report a concern   August 8, 2022 — Rated 10 out of 10 by R.W. Zerorez Boise
What do you like about our products and services?

The floors dry quickly and there is no soapy residue and you are always on time.

Report a concern   August 7, 2022 — Rated 10 out of 10 by Jane Clark Zerorez Boise
What do you like about our products and services?

how quick it is and how clean it is

Report a concern   August 7, 2022 — Rated 8 out of 10 by J.K.G. Zerorez Boise
What could we do to improve?

the young man did a fine job

Report a concern   August 7, 2022 — Rated 10 out of 10 by Lisa Hecht Zerorez Boise
What do you like about our products and services?

Courteous, excellent communications, dependable, on-time, excellent handiwork, very clean, no fumes or residue, seems healthy.

Report a concern   August 5, 2022 — Rated 10 out of 10 by B.B. Zerorez Boise
What do you like about our products and services?

Friendly technician. Clean carpets!

Report a concern   August 5, 2022 — Rated 10 out of 10 by Catherine Atchison Zerorez Boise
What do you like about our products and services?

Fast, friendly and thorough!

Report a concern   August 5, 2022 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

Reduces the use of chemicals in our home. The carpets are clean and stay clean longer. The time to clean the carpets is shorter and the drying time seems less.

Report a concern   August 5, 2022 — Rated 10 out of 10 by S.C. Zerorez Boise
What do you like about our products and services?

They work well. Nick who came to our house was great. Did a great job with explaining things and did good work.

Report a concern   August 4, 2022 — Rated 10 out of 10 by M.C. Zerorez Boise
What do you like about our products and services?

Tyler was efficient and explained the cleaning process.

Report a concern   August 4, 2022 — Rated 8 out of 10 by J.M. Zerorez Boise
What could we do to improve?

Surprised we had to vacuum after and was surprised how wet it was after.

Report a concern   August 4, 2022 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

Easy to schedule, courteous and polite techs, quick process, no residue on carpet afterward!!

Report a concern   August 4, 2022 — Rated 9 out of 10 by W.M. Zerorez Boise
What do you like about our products and services?

Technician was very professional and friendly.

Report a concern   August 4, 2022 — Rated 10 out of 10 by L.B.N. Zerorez Boise
What do you like about our products and services?

Service was prompt; cleaning was great; guy was friendly and respectful

Report a concern   August 4, 2022 — Rated 10 out of 10 by T.M. Zerorez Boise
What do you like about our products and services?

Clean carpets are soft.

Report a concern   August 1, 2022 — Rated 10 out of 10 by S.C. Zerorez Boise
What do you like about our products and services?

Very easy scheduling process. The gentleman who came to clean was FANTASTIC! He went above and beyond with the entire process! Will definitly be using this company again!

Report a concern   July 31, 2022 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

Prompt telephone response and scheduling; accurate time estimates; considerate and professional employees; quality of cleaning. Thank you.

Report a concern   July 31, 2022 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

The service technicians were great to work with and the carpets smell better. Would recommend to friends and family and will use again. Thank you!

Report a concern   July 31, 2022 — Rated 10 out of 10 by Natalee Bennett Zerorez Boise
What do you like about our products and services?

Prompt availability and arrival; friendly, professional, trustworthy technicians; quick, thorough, high quality work; reasonable prices. I couldn't have asked for anything more.

Report a concern   July 31, 2022 — Rated 10 out of 10 by C.G. Zerorez Boise
What do you like about our products and services?

The carpets look great! The technician was thoughtful and did a great job. The only thing I'd report is that the van leaked oil on our driveway. Fortunately we caught it soon enough and were able to clean it up.

Report a concern   July 31, 2022 — Rated 10 out of 10 by Sarah Lowry Zerorez Boise
What do you like about our products and services?

Our carpets look great! Thank you for your service.

Report a concern   July 31, 2022 — Rated 10 out of 10 by C.S. Zerorez Boise
What do you like about our products and services?

Very clean outcome for both tile and carpet. Technician worked Very hard.

Report a concern   July 31, 2022 — Rated 10 out of 10 by Denise Walker Zerorez Boise
What do you like about our products and services?

We love the high-quality of services that your staff provides. Emphasis is on quality not quantity in that there’s was no rush in making sure that things were done right. We didn’t feel like we were just another customer on a long schedule. Our carpets looked beautiful and we saw all the stuff coming up from our vents which really shocked us that we were breathing that. It was worth every penny we spent. Wish we had done them sooner.

Report a concern   July 30, 2022 — Rated 10 out of 10 by Suzi Carpenter Zerorez Boise
What do you like about our products and services?

Love working with you folks! It's so easy to schedule an appointment and the people that come out take great care of the house.

Report a concern   July 29, 2022 — Rated 7 out of 10 by C.S. Zerorez Boise
What could we do to improve?

I was surprised at the approach of not moving furniture. From past experience all furniture was moved on slides and then sat back on foam squares so the carpet could still dry. Our rep didn't want to move the couches or dressers or beds...even though we offered to do the moving.

We also had one bathroom that was missed.

Report a concern   July 28, 2022 — Rated 10 out of 10 by Kristine Heitman Zerorez Boise
What do you like about our products and services?

Great service by Victor!! Very professional! On time, great communication and quality work.

Report a concern   July 28, 2022 — Rated 10 out of 10 by E.L. Zerorez Boise
What do you like about our products and services?

Every technician we have ever had with Zerorez is a hard worker. They go above and beyond to deliver the cleanest carpets they can for us. We appreciate their courtesy and reliability in arriving on time. Great job!

Report a concern   July 28, 2022 — Rated 10 out of 10 by Chelsi and Phil Bates Zerorez Boise
What do you like about our products and services?

Easy fast and wel done


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