- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Roger was great - thorough and courteous. My carpets look and smell great!
Levi did a simply wonderful job!! My carpets in the living room, family room and hall came back to life, looking gorgeous!!
Mike was very friendly and honestly helpful.
Nick was awesome!!!!
Technician was on time, neat, respectful and completed the work quickly and completly.
Zeke was courteous, fair and friendly when he came out to do estimate. The work that was done was excellent and we will definitely use Zerorez for any other business needs we may have.
I do not believe my stairs were properly extracted after cleaning solution was applied, they were soaking wet when’s technician left. I used multiple towels to soak up the water and had fans blowing late into the evening to try and dry out the carpet so damage wouldn’t be done to the wooden structure of the stairs.
There is also clearly a residue remaining in all of the areas cleaned, the carpet is very stiff to the touch. I only had 3 rooms cleaned, and have 3 rooms untouched by zero res as my comparison.
I would request that someone come out and do a water only extraction so that whatever is till on my carpets does not attract soil. I believe this is why your service recommends vacuuming immediately after carpet dries, to try and soften the feel of whatever it is you leave on carpets. I have never had this experience with my regular carpet cleaners, I feel like I fell prey to your advertising.
I had a wonderful experience. I was able to change my appointment to fit my move out needs. The person who came to my house went above and beyond and provided excellent customer service and deserves a raise for his level of kindness.
you do what you say you will do. You arrive on time and you are professional.
Your cleaning techs are on arrive on time & do a good job.
I've always liked the results I get from Zerorez. This time I had my white couches cleaned for the first time since I bought them six or seven years ago. All I can say is, "WOW!"
I was especially pleased with my technician Trey. What a personable and professional guy! I seriously can't imagine using any other cleaning company.
My Carpeting looks so much better. Thank you!!!
You always do a good job and the techs are always courteous.
Great service!
Our home smelled fresh and clean as soon as I walked in the door! The air smells cleaner and our carpet looks great; thanks Zerorez!
Knowledgeable technician did a great job!
Professional and quick. Carpets are always super fresh afterwards. Great service.
First off, I appreciate the technicians. They're always clean and neat in appearance. Soft spoken and polite. They are very thorough with the task I've asked them to perform.
I also like that the Tip is now on the POS. It was a pain to always remember to have cash on hand.
Always great service and excellent results!
The products work. The service is friendly and reliable.
Carpet cleaner was polite and professional.
Service techs have always been honest, courteous, hardworking and friendly. Carpets have always come out looking better than before.
Very friendly and easy to work with
Amazing job by Wes and Tyler. They went far above expectations and level of service was amazing. Great job fellas. Thank you so much.
Steve was great at explaining everything and very friendly. great customer service ;0)
I would like to retract this comment. It's all good. Thank you.
Technician, Robert, worked diligently and was knowledgeable of products for our needs.
The cleanliness of the whole process including the technicians.
Clean results with no soapy residue is the best way to get your carpets cleaned. I also used zerorez in another state to clean my floor tile grout. Great results with that service as well. Just wish there were more coupon or discounted specials here in Treasure Valley, ID
You can use my first name only for public sharing
Scheduling online was super easy! Our tech showed up (early even.. but he called to make sure they was ok). He did a great job on our couch that I thought was a goner! No chemical smell. No smell at all which was the issue!