- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and knowledgeable person, sorry I'm bad with names. The carpets look great.
It cleans so good no soap residue and it looks so clean after they are done.
they did a great job and were super friendly
The carpet looked dirtier after it was cleaned than before it was cleaned.
Extremely professional. Came in and got the job done. I was lucky enough to get an appointment the same day I called. My carpet looks brand new again after 10+ years of wear. We thought we might have to finally give in and replace the carpet. After Zerorez I think it will hold out a little longer.
promptness and helpfulness of serviceman
One word: GREAT!! Very happy with the outcome.
I simply don't recommend service companies, or any companies, unless someone really presses me for a name. If they ask, I will tell them you did a good job.
Did a great job, even got out stains that previous cleanings didn't get out. Carpet looks great and dried fast. Sabastian explained things and answered the questions I asked. Was pleased with the service and will use Zerorez again. Thanks.
Zerorez does what they say they will do.
Trustworthy employees
Very happy with the service
Did a great job and very friendly.
Thanks Boise Zerorez
Fast drying, no chemicals, no crunchy carpets, all around excellent service.
Corbin was so helpful, professional, and knowledgeable about the services and products. Our rugs look amazing, and so does our sofa! He took his time and did an excellent job, was careful and courteous when in our home. Thanks so much!!!
Send enough workers to move rugs outside and then replace them when finished, so I don't have to lift heavy rugs. Lower prices. Cost seemed way higher than what I paid in the past for more work.
On time. Polite. Good work.
That they don't leave any residue. The guy who did the work was knowledgeable and friendly. He successfully upsold, which I know is a plus for the business and I assume he gets extra pay as well.
We have always been satisfied with the service we have had from Zerorez.
I like the fact that before cleaning began, I was educated about the Zerorez cleaning process
and what to expect. I like the demonstration of how the fiber protectant works and the overall
service of the technicians.
My carpet was well done. It felt and looked clean as well as smelling fresh. Very good customer service.
Narrow down arrival time frame a bit more.
very happy with the finish products. My couch looks brand new. I have already referred you to someone.
Still have traffic areas that didn't seem to change. Carpet only one year old.
Does a much better job than any other service we have used in the past.
Quick and thorough. The landlord was satisfied and so or goal was met.
It was a great service, however the technician was constantly pointing out things that are wrong with my house. I totally recognize his expertise and I was pleasantly surprised at his knowledge on products, and home improvement/cleanliness ideas but it was too much pushing product for me. Maybe at the beginning and end, but he stopped six or seven times to talk and it was really uncomfortable. Overall, the carpets look great and he did a good job so I would recommend.
You guys are great! Quick response time and do a super job! Thanks so much.
When the gentleman arrived for the appt, he proceeded to tell me that there was a $200.00 minimum to service in my area, which was not disclosed when I called for a quote and to book the appt. I was quoted $132.00 for 3 bedrooms and a living space. He then told me that the living space was considered a large area which again was not disclosed when I called for the quote, the phone attendant asked if there was any living space larger than 300sq ft, and I said no which I do not have. She then said the total would be $132.00. The gentleman never measured any areas of my home. After telling him I would not need the services if there was a minimum amount due to the only reason I went with your company was due to the low cost. He waved the minimum but said it would still be 186.00 at the lowest due to the larger area. Due to time constraints, I needed the carpet cleaned ASAP so just went ahead even though I was quoted a lower cost through another company. He then proceeded to survey the carpet stated that there wasn't any of the spots that he would not be able to get out. He was very polite, very informational and quickly finished the job. Several hours after he left I noticed there was several of the spots still there and still had a slight odor and the carpet felt slightly crunchy and not the soft clean carpet I was expecting. I felt that for what I paid, my carpets were not cleaned efficiently and to my expectations. If he felt that the spots were unable to be cleaned he should have acknowledged that prior instead of saying it will be no problem.
Great job!
Nice clean smell and feeling.
My mother and mother-in-law are thrilled with the way their carpets look. Will definitely call again.