Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 18, 2015 — Rated 10 out of 10 by B.A. Zerorez Boise
What do you like about our products and services?

No soap residue.

Report a concern   June 17, 2015 — Rated 10 out of 10 by T.M. Zerorez Boise
What do you like about our products and services?

Technician was very friendly and professional. Wanted to make sure I was happy with the job.

Report a concern   June 16, 2015 — Rated 8 out of 10 by C.W. Zerorez Boise
What could we do to improve?

Cost

Report a concern   June 16, 2015 — Rated 10 out of 10 by L.E. Zerorez Boise
What do you like about our products and services?

I had my oriental area rug cleaned and I could not belive have beautiful it came back. It looked brand new and it is thirty years old! The service of Zerorez is one of the best ever. The technitions are so personable. The delivery person opened the carpet roll and helped to lay it on the floor! He even put up with me to get it nice and straight.
Name removed

Report a concern   June 16, 2015 — Rated 9 out of 10 by D.L. Zerorez Boise
What do you like about our products and services?

Very helpful, friendly; excellent work.

Report a concern   June 16, 2015 — Rated 10 out of 10 by John Parkes Zerorez Boise
What do you like about our products and services?

Your servicemen were awesome. Very friendly and helpful. The product is great and the empowered water you sell is awesome. Thanks.

Report a concern   June 15, 2015 — Rated 10 out of 10 by Dave Drabek Zerorez Boise
What do you like about our products and services?

We really like the result and the professional, friendly tech was great to work with. The carpets were slightly damp, dried very quickly and look great!

Report a concern   June 15, 2015 — Rated 10 out of 10 by Buck Hull Zerorez Boise
What do you like about our products and services?

Fast and friendly service. The carpets came out cleaner than I had hoped for!

Report a concern   June 15, 2015 — Rated 10 out of 10 by G.J. Zerorez Boise
What do you like about our products and services?

We had a soiled area about the size of a small Frisbee appear on our front room carpet one day after a Zerorez cleaning which we rated as excellent. Nick arrived back and examined the tainted area that rose from the carpet mat after drying. He then went to work, at no extra cost, and removed the dis-colored area. It looks absolutely great. He took his time and worked steady for about one hour. Result was excellent. We appreciate the fast response to our concern about this spot that appeared after the Zerorez cleaning. Nick's explanation made sense and the problem was resolved. We are pleased with the appointments and cleaning we have had done by Zerorez.

Report a concern   June 15, 2015 — Rated 8 out of 10 by P.J. Zerorez Boise
What could we do to improve?

Online schedule did not allow me to enter a cleaning address that was different from the billing address.

Report a concern   June 14, 2015 — Rated 10 out of 10 by L.H. Zerorez Boise
What do you like about our products and services?

This is the best carpet cleaning service I have ever had. The price was great! I just want the guys to come out and do the rest of my grout!

Report a concern   June 13, 2015 — Rated 10 out of 10 by Gina McMullen Zerorez Boise
What do you like about our products and services?

I like the process of your cleaning.

Report a concern   June 12, 2015 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

The pet treatment

Report a concern   June 12, 2015 — Rated 9 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

fast and efficient

Report a concern   June 11, 2015 — Rated 0 out of 10 by S.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

As part of a condition of selling our house the carpets had to be cleaned. Through several recommendations from friends, we chose Zerorez. However, there was a musty smell after the carpets dried. Even now, the buyers are complaining of the musty smell.

Report a concern   June 11, 2015 — Rated 10 out of 10 by James Roberts Zerorez Boise
What do you like about our products and services?

Responsive for a fair price...good outcomes...final product is great.

Report a concern   June 10, 2015 — Rated 10 out of 10 by Grant Joki Zerorez Boise
What do you like about our products and services?

Arriving in the time block promised. Great associates who work the cleaning, both on site and at the main office. What a great team. We now have used Zerorez twice and we are happy we tried with their service. Very professional and quite reasonable.

Report a concern   June 10, 2015 — Rated 8 out of 10 by J.L.I. Zerorez Boise
What could we do to improve?

There seemed to be a mixup in the time we had requested and we received 2 phone calls at times of day that we had not selected.

Report a concern   June 10, 2015 — Rated 10 out of 10 by K.C. Zerorez Boise
What do you like about our products and services?

The carpet is clean and soft and they do a wonderful job. No chemicals.

Report a concern   June 10, 2015 — Rated 10 out of 10 by L.N. Zerorez Boise
What do you like about our products and services?

good responses...on time...clean job!

Report a concern   June 9, 2015 — Rated 10 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

Sebastian was incredibly polite, informative, and hardworking. He is a wonderful representative for your company. The carpets also look great.

Report a concern   June 9, 2015 — Rated 10 out of 10 by K.C. Zerorez Boise
What do you like about our products and services?

Natural ! No residues! No harsh chemicals!

Report a concern   June 9, 2015 — Rated 10 out of 10 by Julie Williams Zerorez Boise
What do you like about our products and services?

No smell, soft carpet and friendly staff. :)

Report a concern   June 8, 2015 — Rated 9 out of 10 by S.K. Zerorez Boise
What do you like about our products and services?

That they are chemical free and safe for my family and pets.

Report a concern   June 8, 2015 — Rated 10 out of 10 by E.D. Zerorez Boise
What do you like about our products and services?

No chemical smell, quick drying, no rezidue. Very friendly and polite staff.would recommend Zero rezoning to my friends.

Report a concern   June 7, 2015 — Rated 10 out of 10 by R.K. Zerorez Boise
What do you like about our products and services?

Pulled water up from carpet and quick dry time. However-did not leave a quote cor pergo flooring.

Report a concern   June 7, 2015 — Rated 10 out of 10 by R.M. Zerorez Boise
What do you like about our products and services?

Josh was extremely friendly and over the top helpful. Zerorez did exactly what they said they would do and our carpets are in great shape again.

Report a concern   June 6, 2015 — Rated 10 out of 10 by P.R.G. Zerorez Boise
What do you like about our products and services?

Great job on time nice associate!!

Report a concern   June 6, 2015 — Rated 10 out of 10 by B.B.T. Zerorez Boise
What do you like about our products and services?

Efficient and effective

Report a concern   June 6, 2015 — Rated 10 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

The end result was wonderful - clean, fluffy carpets! The technician was professional and proficient.


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