- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue left behind. My cleaner, Alex was very knowledgeable and professional.
Great customer service, effective cleaning -- it's look good and there is no unpleasant smell remaining. Also, no soapy residue. I was referred to them by a friend and have recommended them to my family. In the past, carpet cleaners have used shampoo that irritated my eyes. With Zerorez, I have not had any allergic reactions.
It's quick and clean.
They just do a great job of cleaning
Great friendly service. I asked the technician to hit a couple of spots once more and he did it with a smile. My carpet was quite dirty and now it looks great. I will use Zerorez again in the future for my other rooms.
We enjoyed the promptness in our appointment and the final result of the cleaning.
After a confusing schedule mishap and a call back from Zerorez. He quickly corrected the scheduling and had a technician out within 30 minutes. I really appreciate the call back and the customer service. The cleaning was great.
Thank you
Clean, prompt, friendly, professional
Quick, friendly service and job well done.
The carpet is clean and soft, not clean and stiff like other cleaning services , stays cleaner longer too.
Technician was very professional and did an excellent job.
They are natural and efficient!
There were some spots missed on the hard surfaces and some spots on the carpet were "crusty" after the cleaning
No rez
Calling to let them know what time they will get there. I got a call at 6:05 when my time frame was 4-7
the products and the technicians are great
Great service!
I have a dog that has had accidents and zerorez got it out. The smell and spot is gone
Did a good job.
What not to like?!
Clean carpet as advertised, and the most polite serviceman we have experienced!
It will be easy to recommend Zerorez to anyone.
Thank you for the threat service Dave.
Gordy and Lynne Smith
Nampa, Idaho
Carpets look fantastic! The dried quickly. The Gentleman doing the casket cleaning was very friendly and helpful.
Reliability.
It was quick and I saw the color difference in the carpeting right away - much more bright and lively (if that is possible for carpeting) and the stains were gone almost immediately. The cost was about right for the type of service that you provide.
Nick worked a miracle on my carpets. He was very informative and did an excellent job offering products and services without being pushy. I appreciated that. He was hard-working and thorough. Excellent work!
The job was performed on Time and completed correctly with no short cuts.
There are three stains in the master bedroom carpet that are still there. We had the protectant put on in the spring when we had it cleaned. What bothers me is nothing was said about not getting them out.
Name removed
Scheduling was all messed up... Wrong day was set.. .the crew did a great job once we got it straightened out. You also need a better understanding of scope. Telling people the slot for cleaning is between 4 and 7 to the consumer does not mean show up a few minutes before 7 and stay until 10...
Got my tile cleaned and the carpets. beautiful job. Josh was wonderful. Informative and
excellent at what he does.
The company came back a second time to clean the carpets again, although I would have preferred a different tech as there would have been a little more enthusiasm to clean it better the second time. The carpets after the first cleaning were crunchy like an old wet towel when it is left outside, the house is new and the carpets had never been cleaned before but the tech still insisted it was due to previous carpet cleaning companies which is impossible. The crunchy feeling isn't as bad after the second cleaning although the tech didn't clean the carpets with the same equip as the first time, he only used a spray and vacumm the second time. I liked the idea of no chemicals but the house just didn't have that clean smell or feeling I was expecting. Not a horrible experience or company but I am going to trial something else for the next time.
Carpets look great; nearly dry upon completion. Courteous technician arrived when scheduled and called first.