Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 15, 2015 — Rated 10 out of 10 by C.D. Zerorez Boise
What do you like about our products and services?

The courtesy of the employee and the quality of the work. The carpet looks nearly new.

Report a concern   November 15, 2015 — Rated 5 out of 10 by R.K. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I was told the carpet would dry in a couple of hours. It took overnight in some areas with our ceiling fans going.

Report a concern   November 14, 2015 — Rated 10 out of 10 by Obre Schoonover Zerorez Boise
What do you like about our products and services?

arrived within 30 minutes appointment time very professional answered all my questions. I was left fully satisfied that my carpet was clean.

Report a concern   November 14, 2015 — Rated 10 out of 10 by T.V. Zerorez Boise
What do you like about our products and services?

Fast, easy to schedule, professional staff, reasonable prices

Report a concern   November 13, 2015 — Rated 10 out of 10 by Donna Jacobs Zerorez Boise
What do you like about our products and services?

The techs are quick and friendly careful and thorough

Report a concern   November 13, 2015 — Rated 10 out of 10 by S.C. Zerorez Boise
What do you like about our products and services?

personable, right to the task at hand, informative and very happy with the services, our second time to use your company and I will recommend you to everyone that needs cleaning services... Thank you

Report a concern   November 13, 2015 — Rated 9 out of 10 by J.A. Zerorez Boise
What do you like about our products and services?

good job

Report a concern   November 12, 2015 — Rated 8 out of 10 by D.W. Zerorez Boise
What could we do to improve?

Our technician was not very conscientious to the fact that we had pets. He did not ask us to put them away before he propped our front door open which could have allowed our furbabies to get out and possibly get hurt.

Report a concern   November 12, 2015 — Rated 10 out of 10 by H.S. Zerorez Boise
What do you like about our products and services?

The guy who came to clean our carpets did exactly what I needed with no fuss or issue. I was very happy with his professional and easy behavior.

Report a concern   November 11, 2015 — Rated 10 out of 10 by V.B. Zerorez Boise
What do you like about our products and services?

Very nice

Report a concern   November 10, 2015 — Rated 9 out of 10 by R.R. Zerorez Boise
What do you like about our products and services?

Prompt, courteous, Alex answered all my questions and did a good job. Assuming the "empowered water" cleaning method does what it is claimed to do it is a superior method for there is no residue. Looks good. Thanks.

Report a concern   November 10, 2015 — Rated 6 out of 10 by L.G. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I was charged more than quoted. I was suppose to get a special for 3 rooms for 99.00 plus one more room and closet. The only furniture that was moved was what hubby and I moved. My husband offered to help move the couches but was never asked and they were not moved. The portions of the rug that were cleaned look great!

Report a concern   November 9, 2015 — Rated 9 out of 10 by J.P. Zerorez Boise
What do you like about our products and services?

Chemical free & refreshed our carpets back to like new condition.

Report a concern   November 9, 2015 — Rated 10 out of 10 by R.R. Zerorez Boise
What do you like about our products and services?

My carpet is softer than when other companies have cleaned it.

Report a concern   November 8, 2015 — Rated 9 out of 10 by C.T. Zerorez Boise
What do you like about our products and services?

Carpets feel clean and soft with no residue.

Report a concern   November 8, 2015 — Rated 10 out of 10 by K.A. Zerorez Boise
What do you like about our products and services?

Great people, great product.

Report a concern   November 7, 2015 — Rated 8 out of 10 by L.G. Zerorez Boise
What could we do to improve?

The price is the only thing I would be hesitant to tell my family/friends about.

Report a concern   November 6, 2015 — Rated 10 out of 10 by L.W. Zerorez Boise
What do you like about our products and services?

My carpets look and feel really clean with no residue!

Report a concern   November 6, 2015 — Rated 8 out of 10 by L.R. Zerorez Boise
What could we do to improve?

Not sure yet. I'm still waiting to see how long the carpets stay clean without the residue.

Report a concern   November 6, 2015 — Rated 10 out of 10 by F.B. Zerorez Boise
What do you like about our products and services?

fast drying

Report a concern   November 6, 2015 — Rated 10 out of 10 by S.A. Zerorez Boise
What do you like about our products and services?

No chemicals!

Report a concern   November 5, 2015 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

Kyle was very helpful and spent a lot of time. We had everything put on our carpet as our dog had a field day while we were gone. I am hoping that the enzyme product does the trick and there will be no more accidents.

Report a concern   November 5, 2015 — Rated 10 out of 10 by L.T. Zerorez Boise
What do you like about our products and services?

I liked how quickly the carpet dried. It looks nice and your employee was friendly and knew what he was doing.It was a good experience.

Report a concern   November 5, 2015 — Rated 10 out of 10 by S.L. Zerorez Boise
What do you like about our products and services?

My carpet is very clean after Zerorez clean it.

Report a concern   November 5, 2015 — Rated 10 out of 10 by Charlie Swearingen Zerorez Boise
What do you like about our products and services?

Did a good job and cleaned up some very stubborn carpet stains. Alex, the Zerorez professional, did an excellent job was friendly.

Report a concern   November 4, 2015 — Rated 5 out of 10 by S.K. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Was given a quote of $65 for cleaning living room and hallway. When technician arrived I was notified quote was wrong and total for work would be $160 instead. Should of offered a discount for your mistake but didn't. Couldn't waste my morning so just got it done instead. Little disappointed.

Report a concern   November 4, 2015 — Rated 10 out of 10 by C.F. Zerorez Boise
What do you like about our products and services?

Great customer service!

Report a concern   November 4, 2015 — Rated 10 out of 10 by Pat Wall Zerorez Boise
What do you like about our products and services?

I liked the fact that no harsh soaps were used and itt was amazingly clean. Thank you.

Report a concern   November 4, 2015 — Rated 7 out of 10 by B.S. Zerorez Boise
What could we do to improve?

The guy that cleaned our rugs was everything you could expect from an employee. Good man.

Report a concern   November 4, 2015 — Rated 10 out of 10 by I.R. Zerorez Boise
What do you like about our products and services?

You were careful and complete.


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