- Phone: 208-383-1000
based on 11498 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soap. No crusty carpet. Looks awesome!!!
Good service and great result. Thanks
Excellent service on the phone / appointment setting and on site in our home. Jake was excellent! Best our carpets have looked in years. Zerorez met AND exceeded our expectations. Will definitely become repeat customers and would recommend you to friends, family, and clients! Keep up the great work!
Thanks to Corbin for making sure everything was just the way I wanted it. No more stains!
The carpets looked fantastic! Thanks for taking care of us on such a short notice!
Great customer service. Really clean carpets and friendly technicians.
First, I didn’t get a call back the first day I left a message, and the second time I called and got no answer, I just hung up. I could tell you must be short-staffed. The service person was personable, but there were some very wet spots left in the carpet . I had to press down folded towels to help absorb the extra water. I also put a fan in the largest room, but it took until the following morning for some areas to dry. It looked good immediately afterward, but then these extra wet spots and a few other areas dried with a brown tinge. Where the wand exited each of the the main rooms there were wet spots left on the adjoining tile floor. I cleaned that up. I think the operator should be equipped with absorbent mats or towels to put down at the room exits, as tile can also be slippery when wet. I think he must have been inexperienced, or in a hurry. I have referred you to my family members, so I’m concerned.
I am getting tile cleaning tomorrow, but I can’t risk a wet carpet tomorrow, as I have company coming. If spots are to be touched up, it will have to be another day.
I just wanted to let you know that we are quite pleased with our carpet cleaning experience and by the professionalism of Corbin. The carpets dried in a short amount of time without the familiar sticky or crunchy residue from other cleaners.
Very friendly and thorough.
Professional, courteous service. Excellent carpet cleaning. Very impressed.
Great service, even better customer service.
We spent 765 dollars to get the carpets cleaned. I wish that before the attempt was made to clean them the person had told us that it wasn't going to work. He worked so hard but the carpet was totally ruined. All the spots are showing the house STINKS and we are going to now have to tear out the carpet. Replace the carpet. So on top of everything else we have to spend between 5 and 10 thousand dollars to recarpet the house. We had our LV house done in the spring and he told us the animal spots wouldn't come out so I could have used the money on the purchase of the new carpet.
prompt efficient service, carpets look great!
Good service, friendly, knowledgeable tech.
The products seem pricey, but I'm hoping they will work. Tried to get a stain out that showed up after the carpets were cleaned with the spot cleaner that I purchased. The spot cleaner did not work so I called back and Corbin came back and did a stain treatment and got it out. Had to pay another $20 for the stain treatment but if it doesn't come back I'm happy.
the quick service and good techs
and also the over all out come of the job. Well done!!
My carpet looks and feels great. There were no fumes and the drying process was quick.
Clean, no chemicals. Quick, dries fast Technician was reliable, courteous, instructive.
I like that it leaves the carpet nice and soft! No stiff residue.
Technician had a terrible attitude!!! So unprofessional, if I had not spent so much time moving my furniture out of the rooms I would have told him to leave.
No smell. Quick. Efficiency
The service tech was very pleasant, knowledgeable, and efficient. He didn't waste any time and did a very thorough job. He recommended the fiber protector, which I had added. I will definitely use your services again. Thanks for the great job.
Your products clean the carpet well and it dries fairly quickly. We've never had a problem getting an appointment.
Pay better attention to the spots (stains) so you don't have to come back.
The ottoman which I had cleaned now has a seam on the skirt coming loose which was not that way before. I think probably that the vigor with which you have to use the tools to get something clean may be a little rough for some pieces of furniture.
Everything took quite a bit longer to dry than I was told. But over all it was a good job.
The carpets looked amazing and the technician was great
I believe you did a great job cleaning my carpets but I was not prepared for the expense nor that
If I wanted to add the protectant that it was not part of your service and also cost quite a bit.
I spent nearly $450 dollars and do not see a way that I can spend this much or more every year.
I thought the price for a single 10-12 bedroom was a bit steep...although I understand your costs to make a service call are the same whether its one room or five.
Excellent service - carpets looked great - just waiting to see how they wear long term. Thanks!
Great price, didn't have to wait for an appointment, fast, efficient cleaning, friendly technician, good results.