- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The best method of cleaning so far. Friendly staff.
Prompt service, beautiful results!
Service and technician were wonderful and my sofa, couch and carpets came out perfect considering they all were about 15 yrs old. Thanks and kudos Zerorez.
Did a great job cleaning my carpet! Thank you!
Doesn't leave carpet so wet and stiff. Cleans dirt and spots well. Doesn't leave residue so dirt doesn't stick to carpet so soon after cleaning.
1. it doesn't attract more dirt to the carpet after it has been cleaned
2. how responsive you were to correct an carpet cleaning that didn't go as well as planned.
3. technician are very polite and helpful
I've had my carpets cleaned other ways this seemed to do the best job.
Got the carpet clean. Pleasant people to work with. Fair price.
My carpets aren't as clean as I had expected. I called and have a re-service scheduled.
I like how well my carpet looks at completion and how well it stays looking clean even several months after. I used your service last year and was very pleased with the results and that is why I am using you again. Have used others in the past as well but yours by far out performs the others. I tell everyone who comes into my home and asks how we keep our carpets looking so good.
Timeliness, courtesy, reasonably clean carpet given what he had to work with!
I thought my sofa and loveseat look great!
The guy who came out was GREAT but I was disappointed that my high traffic areas look almost the same as they did before ya'll cleaned.
The job was done very professionally and the gentleman who did the work explained everything that he was doing and why. He also asked some questions that were important to getting the job to come out right. It was a completely different experience than what is typical of a Carpet Cleaning Service.
I am very disappointed . Alex was a very nice guy and I really liked him. After it dried the spots showed a lot. In fact there seemed to be more spots and fading of carpet - like there were bleach spots. I would like someone to look at it. I have a party tonight so I have to put furniture back.
Did a good job on my carpet, and the young man was very personable. I would use zero respect again in the future
Fast and efficient. Came on very short
Notice and on time.
Quick and worked well.
Fast service
My carpet looks great....the service person is very personable and knowledgeable
HUGELY DISAPPOINTED AND I WILL BE LETTING MANY PEOPLE KNOW.
Your service is expensive and does not live up to your advertising hype. The carpet was not soft after it dried and it is getting dirty again already.
Arrives on time, explains the services and conducts the visit professionally.
The great customer service. Clean uniforms, Knowledge, and the ability for the technician to the owner explain to me why and what they are doing. My family, renters, feel that Zerorez is a great company and will continue to call upon them for our needs from cleaning our carpets, tiles in the bathroom or our antique rugs. Thank you Zerorez for giving us a clean home!
nice service people. clean carpets
The efficiency of the guys who did the cleaning. They were also very knowledgeable and liked to explain the science. Woo Hoo!!
You were very efficient when picking up my rugs.
Nikki from Caldwell
no bs
Friendly thorough service!
It works wonders on pet issues!!!
On time, fast, fair and friendly.