- Phone: 208-383-1000
based on 11498 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very good customer service, did a great job - floors and carpet looked great when finished
It really cleans! Your personnel is wonderful.
I have always been happy with the way my carpet looks and feels after a Zerorez cleaning. I like that you don't use any kind of soap or detergent.
No soap being used.
There is no chemical smell or residue from the product, and their worker's do a great job.
Prompt service. Nice technician and the carpet looks good.
Lack of chemicals/pet friendly. Excellent results. Knowledgeable technician Corbin rocks. He always goes the extra mile to be thorough and conscientious.
You maed me want to go home again:)
The carpet was very clean without any residue left on it. Dried quickly. Our technician was very friendly, he reviewed the process with me and discussed problem areas. I was very impressed with the entire experience.
Service was quick and removed all the stains.
The one question is. I had about 1/3 of a gallon left of the zerorez water and wanted to have it re-filled. The technician poured the remainder of my gallon into the tank, then filled my gallon container. I think he charged me fo the full gallon. Is this your customary practice?
Hi Denise- yes, we will empty the old and put new water in, as a courtesy to you, and because it's hard to determine what the cost of refilling 1/3 of a bottle would be. In looking at your invoice, however, it looks like you weren't charged for refilling your bottle, or you were only charged for refilling a 1/2 gallon spray bottle, not the full gallon.
It was easy to get an appointment, and the entire process was very smooth.
Everything was great, though I did get a specific spot treated and part of the stain was missed. I am not sure if the jug they brought in was the gallon I was paying for, but I know that they didn't use the whole jug. If that was indeed the gallon that I was paying for for the cleaning, I just wish they would have used the whole thing to try and get the stain out. It is a little frustrating that it is still there after paying to get it out.
Professional service. Very clean feel.
We have always been happy with the results of your carpet cleaning services. Your technicians do a great job, and they are friendly and courteous.
I already referred a friend. I like the customer service, always on time and a great cleaning that doesn't smell like I got my carpets cleaned. Always impressed. thank you.
Outstanding response time, professional and knowledgeable employee.
Much better job than the last time zerorez came! The tech did a really thorough job!
Carpet looks clean! The Zerorez man was considerate and informative.
Carpet feels softer and looks cleaner than it has in the past. Service tech was friendly and professional.
My carpets looked great! Very happy with the result
rugs look amazing and the technician waas very professional.
Service was done well, professional, and quick.
I wasted $250 to get half my shower cleaned. The job was not fully completed and what was done, doesn't even look that great. Extremely disappointing.
Carpet has spots does not look like it has been cleaned. I am afraid my carpet has been ruined. The spots were not there before cleaning.
I am totally impressed with the way the carpets came out. They haven't looked this good since they were new.
Carpet came out wonderful. And the guys that came to my door were very friendly and provided great customer service. I'm a local Realtor and will gladly send referrals your way.
They do a really good job!
Great service and quality cleaning.
Great as always!
Dries fast and safe for the cats :)