Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 11, 2015 — Rated 10 out of 10 by L.J. Zerorez Boise
What do you like about our products and services?

Corbin was very professional and efficient. He did a great job and my carpet looks great!

Report a concern   December 11, 2015 — Rated 7 out of 10 by A.P. Zerorez Boise
What could we do to improve?

Doing fine.

Report a concern   December 11, 2015 — Rated 10 out of 10 by Jean Cariaga Zerorez Boise
What do you like about our products and services?

Your service was great. Carpets were cleaned and looked good.

Report a concern   December 10, 2015 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

The products appeared to work the way it was explained to us. Nicholas and Sebastian were very efficient and answered all our questions.

Report a concern   December 10, 2015 — Rated 0 out of 10 by D.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

We had wanted to shine up the new floor. I was hoping that some of the residue from caulking the tiles would be cleaned up......It wasn't. Also, the boarder laid between the bathroom and hallway floor was ruined and will need to be replaced.

Report a concern   December 8, 2015 — Rated 10 out of 10 by Michael Daly Zerorez Boise
What do you like about our products and services?

The products used were great but the service and the technician were VERY superlative. Corbin was the tech here and he was just wonderful. So very personable and just plain great to have in our home. I will request him in the future if that is possible. All in all the service was beyond our expectations. Cudos to your staff and especially Corbin. We asked that he clean the tile in our showers and that tuned out great as well.

Report a concern   December 8, 2015 — Rated 10 out of 10 by Laura Smith Zerorez Boise
What do you like about our products and services?

Nicholas did a great job explaining products and treatments. He answered all my questions and he was very professional and thorough in his work.

Report a concern   December 7, 2015 — Rated 10 out of 10 by Bill Hoover Zerorez Boise
What do you like about our products and services?

I want to comment on the fine job that Nick did --we will ask for him in the future--Thank you Nick------Bill

Report a concern   December 7, 2015 — Rated 4 out of 10 by M.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The tech called and left me a voice mail that he was about 20 mins out when it took him over a hour to arrive. there was damage to our wall and the tech did not even have the decency to tell us but he was sure kind enough to pick up thee dry wall off the floor. there was a hot coco spill in my son's room that is not better than when I cleaned it myself. finally, he cleaned a chair that I did not auth, I wanted est! frustrated...

Report a concern   December 6, 2015 — Rated 10 out of 10 by G.W. Zerorez Boise
What do you like about our products and services?

Great service and excellent people. On time and give great advice.

Report a concern   December 5, 2015 — Rated 10 out of 10 by T.C. Zerorez Boise
What do you like about our products and services?

The employees are so professional

Report a concern   December 5, 2015 — Rated 10 out of 10 by K.U. Zerorez Boise
What do you like about our products and services?

Your technician was knowledgeable and very helpful.

Report a concern   December 5, 2015 — Rated 10 out of 10 by C.L. Zerorez Boise
What do you like about our products and services?

feels soft and clean and not so wet. also spots clean well with protector.

Report a concern   December 3, 2015 — Rated 10 out of 10 by J.A.J.W. Zerorez Boise
What do you like about our products and services?

Nick was the best at explaining all about this service.

Report a concern   December 3, 2015 — Rated 10 out of 10 by S.D. Zerorez Boise
What do you like about our products and services?

The cleanliness of the cleaning. My carpets feel different than when I had them cleaned before. Thank you and yes, Alex was great!

Report a concern   December 1, 2015 — Rated 10 out of 10 by D.A. Zerorez Boise
What do you like about our products and services?

Your technician, Nick, was professional and knowledgable. The carpets came out great. I think your technology is better for my carpet.

Report a concern   December 1, 2015 — Rated 10 out of 10 by K.D. Zerorez Boise
What do you like about our products and services?

Came on time. Carpet looked noticebly better after the clearning

Report a concern   November 30, 2015 — Rated 8 out of 10 by D.S. Zerorez Boise
What could we do to improve?

Offer a one time extra stain removing service.

Report a concern   November 29, 2015 — Rated 10 out of 10 by Susan Mcgrath Zerorez Boise
What do you like about our products and services?

This was the first time I've had a carpet cleaning company put a cover on the front door to keep in warm air while cleaning! I appreciated the knowledge and helpful hints from Your employee. I will definitely use you again and recommend you to others. We have our first grand child coming for Christmas. I won't worry about her safety on our carpets because of your cleaning method. Thanks, Paul J. for recommending Zerorez on your show.

Report a concern   November 29, 2015 — Rated 9 out of 10 by B.E. Zerorez Boise
What do you like about our products and services?

The timely service and a nice staff. They were here when they said and the work was very good. It was everything I had hoped for.

Report a concern   November 28, 2015 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

I appreciate the fact that the carpet cleaning products are not chemically-based but water-based.

Report a concern   November 28, 2015 — Rated 8 out of 10 by S.M. Zerorez Boise
What could we do to improve?

Zero residue and quick service

Report a concern   November 25, 2015 — Rated 10 out of 10 by D.T. Zerorez Boise
What do you like about our products and services?

nice employees

Report a concern   November 25, 2015 — Rated 10 out of 10 by D.C. Zerorez Boise
What do you like about our products and services?

I AM IN CALIFORNIA AND HAD THE HEATING DUCTS CLEANED AT OUR PAYETTE HOME,VERY CURTIOUS PHONE REP.SET UP OUR APPOINTMENT IN A PROFESSIONAL,TIMELY MANOR AND WAS VERY FRIENDLY.

Report a concern   November 25, 2015 — Rated 10 out of 10 by J.T. Zerorez Boise
What do you like about our products and services?

The carpet tech was very knowledgeable and friendly. He was a few minutes early for the appointment and called to see if he could come over. That was appreciated because getting a carpet cleaned at the holiday times can be frustrating. He worked hard to get our carpet looking fresh and with two teenage boys, pets, and a power wheelchair - that is saying a lot.

Report a concern   November 24, 2015 — Rated 10 out of 10 by N.E. Zerorez Boise
What do you like about our products and services?

Limited chemical use age. Three step process give a better deeper cleaning

Report a concern   November 24, 2015 — Rated 9 out of 10 by P.W. Zerorez Boise
What do you like about our products and services?

I like there are not chemicals

Report a concern   November 24, 2015 — Rated 10 out of 10 by L.A.G.S. Zerorez Boise
What do you like about our products and services?

Good customer service and good job of cleaning!

Report a concern   November 24, 2015 — Rated 10 out of 10 by L.M. Zerorez Boise
What do you like about our products and services?

I like that the product isn't full of chemicals and cleans my carpet without damaging it... plus the staff is very nice, reliable, and they do a great job!

Report a concern   November 24, 2015 — Rated 10 out of 10 by S.J. Zerorez Boise
What do you like about our products and services?

They work, accept on Red Wine


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