- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The worker was very thorough and explained everything to us and made us very comfortable with our decision.
Our carpet looks great. The rep did not appear to have applied very much protectant (which cost more and took way less time); I am therefore reserving judgement and not giving a 9 or 10 at this time.
Kyle did an excellent job. This is my first try with you and will definitely use you again
Tech was friendly and knowledgeable. Work was done fast and efficiently. Carpet looked great. I will use ZR again.
The carpet cleaning experience itself was very good. I would recommend it in a heartbeat. The part that I didn't like was all the up selling that went with it. I felt a little guilty for not buying additional products/services. Young technicians need to better learn the art of selling. A lot of time was eaten up with chit chat about why we should buy this or that service. If the customer says no, leave it alone and get back to work. The technician was very kind, sweat, and good at his job. He just needs to back down on the up selling part (e.g., leave the card that outlines additional services and call it good). I would prefer he not know where this comment came from, in case he comes back in the future.
Thank you.
your service representative is very nice and did a great job, thank you for the excellent service.
They work. Our carpets have not looked as good as they do now since they were new. There were just a few small spots that did not come all the way out. But still, they are much less noticeable then they were before the cleaning. The guy that showed up was very good, he worked quickly and even though we told him that we would move the furniture he took it upon himself to do it.
easy,fast dry
I love all the options & how thorough the service was.
All
show up at agreed upon schedule.
CLEANS WITHOUT SOAPY RESIDUE AND CHEMICALS
I had some pretty severe stains and Zerorez took them right out. I was impressed. Thanks for the good job.
On time and did excellent work.
Tech was very helpful and answered all my questions.
The man was personable, informative, and very professional.
Zerorez. Technician was professional
The carpets do not smell of chemicals and are beautifully clean. The serviceman was polite and professional.
The carpet looks amazing. First time carpet was leaned in our new house & traffic areas looking great. The young man doing the job was courteous & knowledgeable of his product.
I love zerorez! They are the best carpet cleaning ever. There is no residue they clean it beautifully and it stays clean for a long time!
The tech that came to my house was very nice and took the time to explain what he was doing. I'm sure he was getting tired of talking to me but every time I asked him something he took the time to explain it and make sure I felt alright about what I wanted done to my carpet.
Courteous and efficient!
On time service and CLEAN carpet
One of my friends recommended your company to me. I called... you answered! Your associate was so nice, super efficient and right on task of explaining the process and then getting on to the carpet cleaning! The day after the cleaning I woke up to a sparkling carpet! I hated to walk on it because I did not want to leave a foot shadow! Those awful "trails" left in heavy traffic areas are gone and I know the fiber protection will keep them that way! Be sure I will recommend Zerorez to my friends. Thanks for a job "Well Done"!
Carpets look awesome!
Both guys were great! Likable, knowledgeable, personable, diligent, hard working. Zerorez worked GREAT on our white carpet. It's now even MUCH cleaner than when we first moved in! Thanks!
Very responsive to my short lead time (less than 12 hours) for cubicle walls needing cleaning. Walls looked excellent when finished.
The technician was very knowledgeable and personable. He quickly got to work and was done in no time. My carpets look fabulous. I was very pleased.
It was fast and clean and Alex gave me some great tips on how to keep things clean longer.