- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Techs were the best. Nick & Kyle were professional and efficient. They answered my questions about Maxim (which I added to the service) and offered other treatments/suggestions that would extend the life of my carpet. My carpet looks wonderful. Great job guys!!
ease of setting up appts, professional staff, reasonable prices, and great looking carpet!
They came out exactly when they said they would. The carpet definitely is cleaner.However I felt the prices for pet accident cleaning was way expensive!
No chemicals
The rep was early in the window and the carpets look awesome
In time for appointment & tech was informative.
Eco friendly and cleans very well!
I appreciated that the solvent used is WATER! The cleaning is efficiently exceptionally well done. My carpet is beautiful! Thank you!
Your serviceman was happy and kind and worked hard to do a good job. I was pleased with his work.
My carpet looks so much better! I've had other carpet cleaners but this was the best.
Great job at a great price
It's possible I was one of your earliest customers in this area and no other cleaning method even remotely interests me. Whatever your patented secret is, it's amazing. Service is UNRUSHED, professional and polite. Nick suggested many ideas for future consideration such as hvac filters, etc., with no pressure, just good information.
Everything smells clean and looks clean and stays clean and the service tech was great
Cost too high for service
Our carpets are the cleanest they have been in a long time. Zerorez worked far better than any other company we have used in the past.
Furniture wasn't moved. He cleaned around the sofa, love seat and recliners.
Safety of products used.
Our carpet looked great when he was done.
Nice friendly tech, hard workers. They show up on time.
They were unable to get the pet smell out of my carpet. Even after spending $240.
Hi Pam,
Thank you for your feedback. Unfortunately, urine and pet odors can be difficult to get out of the carpet, depending on the amount of soiling in the carpet. Depending on the budget you choose, we have several options to remove odors from the carpet. We don't always know how much treatment and work it is going to take to remove the odors from your carpet. We are always happy to come back out and do some additional treatments to help remove the odor.
fast and clean service and quick dry time
Very professional. Did a great job.
The areas I was most interested in looking better did not change as much as I hoped it would
My carpets look great!
I had a few spots on the carpet that appeared to be gone when the carpet was wet. They reappeared when the carpet was dry. I am not pleased with that but don't know what can be done differently?
fast and low chemicals used.
Every thing smelled so fresh when they were done.
drying time. Kyle was great.
Timely and efficient service. The agent worked himself into a literal sweat taking care of my requests. Thanks, Alex!
Having just moved into our home, and realized the former owners had a big black hairy dog. The carpets were horrible. They look amazing after Zerorez came and cleaned. They very prompt and courteous. And fit us into a tight schedule. We won't use anyone else..thanks Zerorez!!!